Tyro Omdömen 

569
•
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

As a 2 years customer, Transition rate 1.56% applies due to the surcharge ban from 1st October is unacceptable! From your website you can offer 1% to new customers and also stated 1.3% is your standar... Se mer

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Betygsatt 5 av 5 stjärnor

My experience with Tyro has been very positive. What made the experience great is how easy and reliable their payment system is. The setup process was simple, and the EFTPOS machine works smoothly wi... Se mer

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Betygsatt 5 av 5 stjärnor

Tyro is a good EFT payment system but where it stands above is it's ability to offer loans where you qualify pretty much instantly, the max amount is based on your sales and they take a percentage eac... Se mer

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Betygsatt 5 av 5 stjärnor

I’ve rated Tyro 5 stars before, and after taking another loan with them, I can confidently say they still deserve it. The best part for me is the smooth process — quick turnaround, straightforward pap... Se mer

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Företagsinformation

  1. Leverantör av kortterminaler
  2. också i
  3. Betalningstjänster
  4. E-handelslösningar
  5. Företagstjänster
  6. Kortbehandlingstjänster

Om Tyro

Skrivet av företaget

Tyro

At Tyro, we’re into business big time.

Through our integrated payments, banking, and lending solutions, we’re here to ensure that nothing stands in the way of Aussie business success.

With a team of more than 600 dedicated staff nationally, we’re powering more than 68,000 businesses and counting. Our innovative products integrate with over 330 partners in hospitality, retail, health and services.

But that’s not all. With over 21 years' experience under our belt, we know what it takes to build something great. That is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers.

So they can get back to what they do best, running their business.

Get Started

Our payments promise

Take payments anytime, anywhere

Our EFTPOS solutions are designed to make payments fast, secure, and easy.

With no lock-in contract, seamless POS integration, and Aussie support available 7 days a week.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

569 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(569)

104 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The flexibility in the loan repayments

The flexibility in the loan repayments. It was great support for our new business we really really appreciate. Amazing support during hard times. There is so much to be said about the great feeling that we have had with tyro business loan. Thank you very much we appreciate you.

31 oktober 2025
Logotyp för Tyro

Svar från Tyro

Thank you so much for your kind words, Ikram! We’re thrilled to hear that the flexibility of our Business Loan has been such a great support for your new business. Our goal is always to help businesses thrive—especially during challenging times—so it’s wonderful to know we’ve made a positive difference. We truly appreciate your trust in us and look forward to continuing to support your journey! -Juliette

Betygsatt 5 av 5 stjärnor

Have been with Tyro over 6 years and…

Have been with Tyro over 6 years and the customer service has always been amazing

25 oktober 2025
Logotyp för Tyro

Svar från Tyro

Hi Heather, Thank you for leaving this 5-star review! We're really glad to hear that our customer service has always been amazing for you and we truly appreciate your loyalty over the past six years with Tyro. - Angela

Betygsatt 5 av 5 stjärnor

Services received are second to none

Services received are second to none, great job Tyro

24 oktober 2025
Logotyp för Tyro

Svar från Tyro

Thank you for the 5star review, Paul! We’re so pleased to know you’ve had such a positive experience with Tyro. -Juliette

Betygsatt 5 av 5 stjärnor

Very helpful in running business great…

Very helpful in running business great help in support in times of need paying expenses and bills when the finance is short. But really need an increase amount to help setting up another brunch.

21 oktober 2025
Logotyp för Tyro

Svar från Tyro

Hi Leata, we truly appreciate your feedback and 5-star rating! It’s great to hear Tyro has been a valuable support for your business. Thank you for sharing your suggestion — we’ll make sure it reaches the right team. -Juliette

Betygsatt 5 av 5 stjärnor

The best eftpos provider in Australia

Have been using tyro for nearly 3 years now. Never had a down time.

18 oktober 2025
Logotyp för Tyro

Svar från Tyro

Hi Bob, thank you so much for your wonderful feedback! We’re thrilled to hear you’ve been enjoying your Tyro experience over the past three years and that our service has been reliable for your business. We truly appreciate your support and trust in us! -Juliette

Betygsatt 5 av 5 stjärnor

Tyro is great

Tyro is a great business to deal with especially for a new businesses with the tyro loans

16 oktober 2025
Logotyp för Tyro

Svar från Tyro

Thank you for sharing your feedback, Drew :) -Juliette

Betygsatt 1 av 5 stjärnor

Tyro - terrible service, avoid

Terrible service Their hands are tied to provide an optimal business service. For months, I have been going back and forward trying to change bank account details due to previous signatories or account holders leaving the practice. Despite dealing with 2 or 3 representatives the entire time, 'regulations' dictate to protect me but instead I'm wasting hours trying to receive my money in the right accounts. Avoid if you are not tired to them. Medical Specialist provider

16 oktober 2025
Omdöme utan inbjudan
Logotyp för Tyro

Svar från Tyro

Dear Clinton, we apologise for the inconvenience this may have caused you. Please know we have escalate your complaint and our team will be in touch soon. -Juliette

Betygsatt 5 av 5 stjärnor

Reliable.

Have been using Tyro for a couple of years now. Never a surprise. Never an issue. This has been a really positive experience for us. We have used the finance a couple of times which for us has also been very useful.

15 oktober 2025
Logotyp för Tyro

Svar från Tyro

Thank you for sharing your experience with Tyro, James! -Juliette

Betygsatt 1 av 5 stjärnor

It’s been almost 2 weeks now and the…

It’s been almost 2 weeks now and the accounts team hasn’t called me back about a rate for my new eftpos machine. I called to get it changed as my existing unit has stopped working and is old. Was told that I would be called back within 5 business days, I also followed up a week after and was advised that the accounts team will call me and they still haven’t. This is definitely not the way to treat a customer who has been with tyro since your first year in business. I may very well be persuaded to agree with the other supplier that points out ‘service still matters’

26 september 2025
Logotyp för Tyro

Svar från Tyro

Hi Carlos, we are sorry to hear about your recent experience with our teams. Please know we have escalated your concerns and will be in touch to resolve this matter. -Juliette

Betygsatt 5 av 5 stjärnor

Very efficient bank and highly…

Very efficient bank and highly recommended Tyro bank if you need a business loan
Never had problems with eftpos system always works.

17 september 2025
Logotyp för Tyro

Svar från Tyro

We are glad to hear about your experience with our products and services. Thank you for the 5-star review! -Juliette

Betygsatt 5 av 5 stjärnor

Reliable

Awesome service , reliable and dedicated to help merchants

12 september 2025
Logotyp för Tyro

Svar från Tyro

Hi Mingma, we're thrilled to hear of your positive experiences with Tyro and appreciate you taking the time to leave a review! - Angela

Betygsatt 1 av 5 stjärnor

Tyro response reviews are AI and inhumane

I am very utterly disappointed in how Tyro has try to resolve the case. Around Oct/Nov 2024, we have requested our accounts to be closed and we have returned all the EFTPOS terminal to the sydney headquarters. From Dec 2024 onwards we are still being charged the rental fees till today which is outrageous. Yesterday in one of my business partner's review, Angela said she would like to hear more information from our end. Instead of hearing from us, we were slapped with another $300 invoice wthout any notices or communications. This is very unethical, unprofessional and Australian Financial Authorities need to look into not my case but these people who reviewed over the last 6 months that experience the same thing as we did. I strongly recommend everyone of you to becarefulof this devil and greedy company.

31 oktober 2024
Omdöme utan inbjudan
Logotyp för Tyro

Svar från Tyro

Hi Matthew, I’m really sorry to hear about your experience and the frustration this has caused. To help look into this further, we’ll need the authorised account holder to either DM us their details or give our customer service team a call on 1300 008 976 7am – 9pm (Sydney time), 7 days a week. So we can properly review and resolve this. At the moment I haven’t been able to find any record matching what’s mentioned in your review, but we’d like to get this sorted for you. - Angela

Betygsatt 1 av 5 stjärnor

I wish there was a 0 star

I wish there was a 0 star, this was the worst eftpos provider I have dealt with. Around October/November 2024, we have requested to close the account for Tyro and one of the representatives mentioned that was fine and a return sachet bag is given to us to return your EFTPOS machine.

We have returned two of the machines that was requested per instruction to the nearest local post office in the city of Melbourne at Collins St to process the delivery back to your office.

You have been charging us rental terminal fees from December onwards until today. Due to failure to provide the services of closing the account since Oct/Nov last year, ongoing charges, we have escalated this to AFCA as this matter has been dragged on for 9 months and still charging us a service we are not using.

31 oktober 2024
Omdöme utan inbjudan
Logotyp för Tyro

Svar från Tyro

Hi Ka, We’d like to know more about the issues you’re experiencing and provide a solution. Please send us a DM with the details so we can help. - Angela

Betygsatt 1 av 5 stjärnor

Hi guys my experience with this company…very bad

Hi guys my experience with this company very very bad they are very not honest and they are not professional I try their product is very bad. It’s not useful. It’s complicated and they don’t put the exact money in all transactions. They keep on taking money out of you and out of the customer, they deduct $1000 And they said they’re gonna to give it to me back as soon as I give them back their machine I sent their machine back. I rang them five times different occasions they said yeah they gonna processing it. They never did and they stole $1000 off me. My advice do not ever use this company. They are thieves. Very bad company. thank you. Please be very careful. Don’t use this company. Maan suliman 0405191169

25 februari 2025
Omdöme utan inbjudan
Logotyp för Tyro

Svar från Tyro

Dear Maan/Karoleen, we are terribly sorry about your experience and would love the opportunity to look further into it. Please provide your company ABN or best email address so we can find you in our system and make contact as soon as possible. -Juliette

Betygsatt 1 av 5 stjärnor

Terrible

Use to be best in the industry. now abysmal service. no response to emails. phone line not even functioning.

1 juli 2025
Logotyp för Tyro

Svar från Tyro

Dear merchant, we are sorry to hear about your experience. We'd love the change to have a further look into it. Please provide your MID or ABN so we can assist. -Juliette

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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