Turn Me Royal Omdömen 

6 628
TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I love the photo I ordered from turnmeroyal.com I uploaded a face snapshot, and they merged it into my chosen background and further set the expression to blend into the chosen setting while keeping... Se mer

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Betygsatt 5 av 5 stjärnor

I was iffy about this site but... The result was fantastic! The canvas was a good quality and the picture appeared just as it did when generated online. Shipping was faster than expected - primaril... Se mer

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Betygsatt 1 av 5 stjärnor

Trash this is a scam they took my money i sent a picture of my wife and they sent a picture of some one else because the picture looked nothing like my with. So they tryed this like 4 times every time... Se mer

Betygsatt 5 av 5 stjärnor

Two photos were used for two separate orders. Both turned out amazingly lovely. I used a couple of changes for each. The recipients, both couples, absolutely loved them. Continuously looking back a... Se mer

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Företagsinformation

  1. Presentbutik

Skrivet av företaget

Turn Me Royal can turn you, or your loved ones into royalty! Simply upload your photo & our artists will do the rest. We are famous for amazing unboxing reactions!


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

7 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 61 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(6 628)

137 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

My husband was delighted

My husband was delighted! Thank you for the opportunity to edit the picture. You created a special momentoe for this time in his life.

1 juni 2025
Betygsatt 5 av 5 stjärnor

FINALLY! Proof that my husband is an actual king.

The royal portrait of my husband is SO BEAUTIFUL I started tearing up when I opened it! I couldn't wait for him to see it! We unveiled it in a dramatic fashion at his 70th birthday celebration, and his reaction was PRICELESS!! We will cherish this for many years to come!!

8 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst service ever!!!!!

I choose to use Turn Me Royal service and placed the order 6/7/2025 while payed for {EXPEDITED SHIPPING - which TurnMeRoyal offer preview in 1 business day; delivery up to 5 business days after your approval.} - AS PER TURN ME ROYAL EMAIL AND WEBSITE INFO.
The preview was sent on 6/9/2025 and was
approved by me on the same day! ONLY TODAY, 6/16/2025 they decided to mail the product I ordered and payed as expedited!!!! The person i needed it for left the country this morning, and will not be able to receive it! No communication, no phone numbers for immediate questions.. the only customer service is the message through website - that will be replied in 2 days! HORRIBLE HORRIBLE CUSTOMER SERVICE, NOT FOLLOWING THEIR OWN POLICES WHILE OFFERING EXPEDITED SERVICES, NO ONE COMMUNICATES IF DELAYES!!!!! DO NOT USE YHEM!!

16 juni 2025
Omdöme utan inbjudan
Logotyp för Turn Me Royal

Svar från Turn Me Royal

Hi,

We sincerely apologize for the delay and the inconvenience this caused, especially given the urgency of your order. We understand how disappointing this experience was and regret that we didn’t meet the expectations set by our expedited service.

We’re actively reviewing what went wrong to ensure it doesn’t happen again. Thank you for your honest feedback—it’s helping us do better.

Betygsatt 5 av 5 stjärnor

This has to be THE best gift.

After reading other reviews, my sons and I decided to order a portrait for my husband. The turn around time from photo submission to our review to printing and shipping was so quick! We did decide on making a revision to the first preview - only because my husband had never been able to obtain facial hair the way he thought he should!! And, for someone who is more content giving gifts than receiving, his reaction was all we needed!

15 juni 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Can’t download the finished product.

While I love the concept and the process is almost seamless, in my case I bought a digital copy over a month ago and it continues to day ready for download and there has been no ability to download. This was supposed to be a Father’s Day gift which is tomorrow and no one responses to my email for help. So it may be a loss??

15 maj 2025
Omdöme utan inbjudan
Logotyp för Turn Me Royal

Svar från Turn Me Royal

Hi,

Thank you for your kind words about the concept—we truly appreciate that. We're very sorry, though, for the frustration you've experienced with the download issue, especially with Father’s Day approaching and no response from our team.

This shouldn’t have happened, and we understand how disappointing it is. We’re looking into this urgently and would love the chance to make it right—please reach out to us directly so we can resolve it as quickly as possible.

Betygsatt 1 av 5 stjärnor

Poor experience and customer service

For the cost, you would expect a higher quality product and good customer service. That's not the case. I was told my picture was in production before I saw any proofs. Once I saw the proofs, it looked like a really bad Photoshop job. Two different mediums (i.e., photograph & painting) with no blending or medium matching. I submitted a change request to adjust the image and no response. I've emailed the company to cancel the order and no response. It has been a week since I requested changes to the proof. No response. Buyer beware.

8 juni 2025
Omdöme utan inbjudan
Logotyp för Turn Me Royal

Svar från Turn Me Royal

Hi,

We sincerely apologize for the frustration and inconvenience you've experienced. It's clear that both the quality of the proof and the lack of communication have caused disappointment, and we truly regret that.

This is not the level of service we aim to provide, and we take your concerns seriously. We kindly ask that you reach out to us directly via email so we can investigate your order and work toward a resolution as quickly as possible.

Thank you for bringing this to our attention. We truly value your feedback and hope to make this right.

Betygsatt 1 av 5 stjärnor

Used to be a good company

Used to be a good company. It is terrible now. Nothing is done right. Very disappointing.

2 juni 2025
Omdöme utan inbjudan
Logotyp för Turn Me Royal

Svar från Turn Me Royal

Hi,

We're truly sorry to hear about your recent experience. It’s disappointing to know we’ve let you down, especially if you’ve had positive experiences with us in the past.

Your feedback is important, and we’re taking it seriously as we work to improve. We hope to earn back your trust.

Betygsatt 1 av 5 stjärnor

Do not buy from “turn me royal”

If I could give a negative star I would!!! First off there is no “artist” making your portrait. It’s computer generated and it’s usually crap the first time you see it.

I ordered a portrait for a Father’s Day present for my father in law. He was flying in to our state to spend Father’s Day with us and I ordered him a portrait 2 1/2 weeks prior to his visit. I approved the 2nd draft of portrait and was never sent a tracking number. I wrote to the company multiple times and received a “all is well” response. Then later in the day I received another email saying my ordered had been canceled due to an address error. They just cancelled my order and never notified me!!!!

They said they would remake my order and send it out. Two days go by and no tracking number!!!! I email the company 3 more times and I’m finally told”we are sorry but it doesn’t look like it will make it on time”

PLEASE do not order from this company, they lie and don’t help fix the problem!!!

11 juni 2025
Omdöme utan inbjudan
Logotyp för Turn Me Royal

Svar från Turn Me Royal

Hi,

We’re deeply sorry for the frustration and disappointment you’ve experienced. It’s clear we failed to meet expectations—both in the quality of the initial drafts and in how we handled your order and communication.

Missing a meaningful gift like this for Father’s Day is unacceptable, and we completely understand your frustration. The lack of timely updates and the cancellation without proper notice are not the standard we aim to uphold.

Please know we take your feedback seriously and are reviewing this situation to prevent it from happening again. If there’s anything we can still do to make this right, we’d truly appreciate the chance.

Betygsatt 1 av 5 stjärnor

NEVER AGAIN!

NEVER AGAIN!! Very deceptive pricing! $60 for low quality work. And that apparently it is only for a digital download. Not the canvas that they elude to.
They just copy and paste a smooth looking face on a cartoonish drawing. Had to send back to add hair. 10 days so far. I requested a refund and they refused!!

10 juni 2025
Omdöme utan inbjudan
Logotyp för Turn Me Royal

Svar från Turn Me Royal

Hi,

We’re truly sorry to hear about your experience. The confusion around pricing and what’s included should never have happened, and we regret that the artwork and service didn’t meet your expectations.

Your frustration is completely valid, especially with the delays and refund concerns. We take this feedback seriously and are reviewing how we communicate product details to ensure more clarity moving forward.

Again, we apologize for the inconvenience and disappointment caused.

Betygsatt 5 av 5 stjärnor

New Memories for my Father

I recently uncovered my true biological father. I am now 43. He didn't know I existed and unfortunately had no access to any pictures of me. This year was the first Father's Day I participated in. I decided to get him a portrait of me. We live in different states but he says he loves it. Thank you Turn Me Royal. The process was easy and the final results were great. The artist followed my instructions perfectly. I truly look like royalty.

6 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

What a scam

What a scam, I will be disputing it with my credit card company. After taking my money, they never sent a tracking number. Then they claimed it got lost in the mail. Still no tracking number and Father's Day is on Sunday. I have to scramble to find another gift.

9 juni 2025
Omdöme utan inbjudan
Logotyp för Turn Me Royal

Svar från Turn Me Royal

Hi,

We’re very sorry for the experience you’ve had. Not receiving tracking information and then being told your order was lost is incredibly frustrating—especially with Father’s Day so close.

We understand how upsetting this is, and we sincerely apologize for the inconvenience and stress it’s caused. This is not the experience we want for any of our customers, and your feedback is being taken seriously as we work to improve.

If there’s still anything we can do to help, we’d appreciate the opportunity to make it right.

Betygsatt 3 av 5 stjärnor

No response to dissatisfaction

Have purchased 3 portraits 2 in the last 3 months. My wife did not like the way she looked and the sapphire queen portrait. So I could not hang it and could not use it. I wrote three emails asking for a refund, but I have not heard anything back from them

14 april 2025
Omdöme utan inbjudan
Logotyp för Turn Me Royal

Svar från Turn Me Royal

Hi there,

We’re truly sorry to hear about your experience, and we completely understand your frustration—especially after the time and trust you’ve invested in us.

We sincerely apologize for the lack of response to your previous emails. That’s not the standard we hold ourselves to, and we’ll be looking into this right away.

A member of our team will be reaching out to you shortly to make things right. Thank you for your patience, and again, we’re very sorry for the inconvenience.

Betygsatt 1 av 5 stjärnor

The absolute worst experience

The absolute worst experience. Proof came several days later (not the 1-3 days they advertise); the image was not what I asked for at all. Made requested revisions which took another 2 days to complete. This time the image was clearly a copy/paste and the head faced the opposite way of the body. Requested revision. Two days later I get a new image that is basically the same thing except the hair looked different. Again, requested a revision and got back an image that looked like a blend of shrek and my husband.

Asked for a refund. Was told I could only get a 80% refund because of all the hard work their “artists” did.

Never again.

3 juni 2025
Logotyp för Turn Me Royal

Svar från Turn Me Royal

Hi there,

We’re genuinely sorry to hear about your experience. It’s clear we fell short at every step, and we completely understand your frustration—especially after multiple revision attempts that didn’t reflect your vision.

We also regret that our refund policy added to your disappointment. This isn’t the level of service we strive for, and your feedback has been shared with our team to help us do better moving forward.

Thank you for bringing this to our attention, and again, we’re truly sorry for the inconvenience caused.

Betygsatt 1 av 5 stjärnor

Please do not purchase from this…

Please do not purchase from this website. They don't hand draw the desired photo, it was simply crop photo and place it to the design you select. Then if you ask for a refund they deduct 20% for "their hard work"!

2 juni 2025
Logotyp för Turn Me Royal

Svar från Turn Me Royal

Hi there,

We’re really sorry to hear that you were disappointed with your order. That’s certainly not the kind of experience we aim to provide, and we completely understand your frustration.

Our goal is always to deliver high-quality, customized designs that our customers love. We’re sorry to hear that this wasn’t reflected in your experience. Your feedback is important to us, and we take it seriously as we continue working to improve our service.

If you’d be open to it, we’d truly appreciate the chance to make things right. Please feel free to reach out to us directly—we’re here to help.

Betygsatt 3 av 5 stjärnor

Quality has gone down. What happened?

I’ve used this service in the past and got really great portraits. When I commissioned a picture of me and my two sisters, the result was very bad. I was unable to provide feedback since the emails went to spam for some reason (I take responsibility for that of course). However I wasn’t expecting the very bad quality of the painting. It looked like a very bad AI job. My sisters and I are all mixed black with me being a medium brown hue and my sisters a light tan. We were given a portrait where there three of us where extremely white. I was completely unrecognizable. My darker skin had been whitewashed into European skin. My sister also has red hair and it was replaced with more European light brown hair.

I really wish they wouldn’t focus so much on AI and went back to the quality work it was before. It’s a shame that I as a black woman can’t trust the service to get my skin tone right

22 maj 2025
Omdöme utan inbjudan
Logotyp för Turn Me Royal

Svar från Turn Me Royal

Hi there,

We’re truly sorry to hear about your experience. The final portrait and the service you received clearly missed the mark, and we sincerely apologize.

We understand how upsetting it is to see your and your sisters’ appearances misrepresented—especially when accurate, respectful portrayal matters so much. You deserved better, and we regret that our work didn’t reflect that.

Your feedback is incredibly important and will be shared with our team. If you're open to it, we'd love the chance to make this right. Please don’t hesitate to reach out.

Betygsatt 5 av 5 stjärnor

The customer comes first.

Turn Me Royal did a marvelous job of creating a royal image of my wife for Mother's Day. They did exactly what I paid for and were very responsive and precise with a small edit I requested. The portrait arrived on time and in great condition. They genuinely put the customer first.

29 april 2025
Omdöme utan inbjudan

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