Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

J’ai commandé 4 articles. Malheureusement, j’en ai reçu 3. Il me manquait un t-shirt. Le service à la clientèle m’a répondu et m’a offert une compensation avantageuse. Mon enfant était ravi, mais le... Se mer

Betygsatt 5 av 5 stjärnor

Really good experience, shoes came in perfect condition wore them same day got it. There customer service is wonderful answer fast and contact back perfectly. As a sneaker head and much more. This is... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Great quality of shoes, bought two pair. Customer service is AWFUL!!! I emailed them three times and NEVER got a response! Actually first two emails were sent immediately after order was placed and BE... Se mer

Företaget har svarat

Företagsinformation

  1. Skobutik
  2. Online-marknadsplats
  3. Sportaffär

Skrivet av företaget

Turbosneaker is an online sneaker retailer dedicated to providing customers access to the most sought-after and hard-to-find sneaker models from top athletic brands. Founded in 2016 by sneaker enthusiasts, Turbosneaker has quickly become a go-to hub for sneakerheads around the world. We partner directly with brand factories to offer sneakers at competitive prices. Our inventory is constantly updated with the latest sneaker releases. At Turbosneaker, we strive to deliver a premium shopping experience to our customers. Here are some of the advantages we offer: 1.We source directly from the brand factories. Fast shipping and easy returns. Our average delivery time is 10-15 days. Hassle-free returns within 30 days. 2.Top notch customer service. Our passionate team is sneaker experts who aim to provide helpful guidance and resolve any issues promptly. 3.Secure payments and data protection. We use industry-standard encryption and never share user data. 4.Frequent sales and promotions. Special deals for members on new release sneakers. 5.Having ten thousands of satisfied customers worldwide and over 65% repeat purchases speaks volumes for its top-notch products and services. So Turbosneaker is the top choice for an unparalleled sneaker retail experience. Join our community and get your hands on the latest drops!


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

45 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Missing t-shirt

J’ai commandé 4 articles. Malheureusement, j’en ai reçu 3. Il me manquait un t-shirt.
Le service à la clientèle m’a répondu et m’a offert une compensation avantageuse. Mon enfant était ravi, mais le délai fut long.

2 december 2024
Betygsatt 5 av 5 stjärnor

Great experience

Great experience, shipping was good! Packaged really well!

10 november 2024
Omdöme utan inbjudan
Logotyp för Turbosneaker

Svar från Turbosneaker

Thank you so much for your kind words! We're thrilled to hear you had a great experience and that the packaging and shipping met your expectations. Looking forward to serving you again!






Betygsatt 5 av 5 stjärnor

Top Qualität, top Support

Ich habe mir die Travis Scott Jumpman Jack Black Mocha und die Off-White Air force 1 Black bestellt. Sie kamen nach 19 Tagen an. Der Support hat am Anfang schnell geantwortet jedoch am Ende haben sie mich auf gelesen gelassen 😄
Der Preis der rep Schuhe ist hoch aber es lohnt sich. Ich Empfehle Turbosneaker weiter!

28 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

there was a problem but it was fixed in the best way possible

I ordered 3 pairs of shoes and only received 2 of the pairs and the pair that is missing I was most excited about I hope somone could email me back after the emails I have sent trying to get ahold of them to resolve this issue but no one is responding.


After I wrote this they emailed me immediately and I’m super greatful they did it shows they are really trying to work with the customer they did this perfect thank you

25 augusti 2024
Omdöme utan inbjudan
Logotyp för Turbosneaker

Svar från Turbosneaker

Hey Trenton,
Wow, we can't thank you enough for updating your review! It really means the world to us. We're so glad we could turn things around and show you what Turbosneaker is all about - taking care of our customers no matter what.
Your understanding and support keep us motivated to do better every day. We're thrilled we could resolve the issue to your satisfaction.
Those Smoke Greys are going to look fire when they arrive. Don't forget to give us a shout when they land - we've got that special discount waiting for you as a thanks for your patience.
You're an awesome part of the Turbosneaker family, and we truly appreciate you.
Stay Cool!

Betygsatt 5 av 5 stjärnor

Great shoes and good quality

Great shoes and good quality. The service is also top!

28 juni 2024
Omdöme utan inbjudan
Logotyp för Turbosneaker

Svar från Turbosneaker

Thank you so much for your fantastic 5-star review, Peggy! We're thrilled to hear that you're happy with both the shoes and the quality of our products. It's also wonderful to know that you found our service to be top-notch.
Your continued support means the world to us. We truly appreciate your loyalty and the trust you've placed in Turbosneaker with your repeated purchases. Customers like you are the reason we strive to maintain the highest standards in both our products and customer service.
We're committed to ensuring that every shopping experience you have with us is just as satisfying as this one. Your feedback motivates us to keep improving and delivering the best possible service to all our customers.
Thank you once again for your kind words and ongoing support. We look forward to serving you in the future and hope to exceed your expectations every time.

Betygsatt 5 av 5 stjärnor

I‘ve had a problem with some scam…

I‘ve had a problem with some scam messages that i‘ve tought were about this order and sent them an email. They answered quick, were really helpful and nice

5 februari 2024
Logotyp för Turbosneaker

Svar från Turbosneaker

Dear Liv,
Thank you so much for taking the time to leave us a 5-star review on Trustpilot. We really appreciate your kind words!
At TurboSneaker, we never want our customers to be troubled by the possibility of scams. We are steadfastly committed to utilizing all available resources to help our customers steer clear of any potential risks. Your satisfaction and peace of mind are of utmost importance to us.
We're delighted that our team could promptly address your concerns about the suspicious messages and provide helpful, friendly assistance. Rest assured, we will always prioritize safeguarding your interests and delivering a secure, positive experience.
Thank you again for your support and for being a valued TurboSneaker customer. We look forward to serving you again in the future while upholding our commitment to your well-being.

Betygsatt 3 av 5 stjärnor

Takes time

Shoes not arrived until yet.
Even the substitute has not arrived yet.
My son is disappointed !

Now the shoes have arrived and everything is ok

16 maj 2024
Logotyp för Turbosneaker

Svar från Turbosneaker

Dear Frau Ermshaus,
We sincerely apologize for the inconvenience and disappointment caused to you and your son. We understand how frustrating delays can be, especially when it comes to a much-anticipated purchase.
Upon checking our records, we can confirm that your replacement order was successfully delivered and signed for on June 11th. The delay was unfortunately due to a routine customs inspection, which was beyond our control. However, we immediately reached out to you via email. We not only provided a free replacement order but also upgraded your shipping to an expedited service at no additional cost.
At TurboSneaker, we take great pride in our commitment to our customers. While we cannot always prevent unforeseen circumstances in the shipping process, we guarantee that once an order is placed, we will do everything in our power to ensure it reaches our customers.
We hope that your son is now enjoying his new shoes. If there's anything else we can do to improve your experience or if you have any further concerns, please don't hesitate to reach out to us directly.
Thank you for your understanding and for giving us the opportunity to serve you.
Best regards,
TurboSneaker Customer Service Team

Betygsatt 5 av 5 stjärnor

Great for first time rep buyers

Great quality rep sneakers and great customer service. They stay in contact the whole time and answer all your questions. I bought like 9 pairs from them and they never disappoint.

13 april 2024
Logotyp för Turbosneaker

Svar från Turbosneaker

Hi Collin,
Thank you so much for the amazing 5-star review on Trustpilot! We really appreciate your acknowledgment of TurboSneaker's quality products and excellent customer service. Your support and positive feedback motivate us to continue delivering the best replica sneakers and genuine service. We look forward to your future orders!

Betygsatt 5 av 5 stjärnor

Excellent shoe quality

Excellent shoe quality, all 4 pairs arrived exactly as described and with no issue. Also timely communication from Turbosneaker on order & tracking updates. Will def continue to order from TurboSneaker! Thank you-

19 februari 2024
Logotyp för Turbosneaker

Svar från Turbosneaker

Thank you so much for the wonderful 5-star review, John! We are delighted to know that all 4 pairs of shoes met your expectations in terms of quality and accurate representation. Providing an outstanding product and seamless shopping experience is always our top priority.
Your kind words about our timely communication and order updates mean a lot to us. We strive to ensure transparency and keep our valued customers informed throughout the entire process.
Thank you for your trust and for making TurboSneaker your go-to source for premium sneakers. We truly appreciate your continued support and look forward to serving you again soon with our latest releases and unparalleled service.
It's customers like you who motivate our team to constantly raise the bar. We can't wait to exceed your expectations once more!

Betygsatt 5 av 5 stjärnor

Best sneaker seller.

Really good experience, shoes came in perfect condition wore them same day got it. There customer service is wonderful answer fast and contact back perfectly. As a sneaker head and much more. This is the most perfect website even probably better than nike them self. I love it will buy from them now on. Buy from them you wont regret it.

15 mars 2024
Omdöme utan inbjudan
Logotyp för Turbosneaker

Svar från Turbosneaker

Hi Taelor,
Wow, thank you so much for the incredibly kind words and 5-star review! We are truly honored and humbled by your high praise. Reading that you had such an amazing experience, from receiving your shoes in perfect condition to our prompt and attentive customer service, is an irreplaceable surprise that brings immense joy to our entire team.
As passionate sneakerheads ourselves, having you describe TurboSneaker as potentially even better than Nike itself is one of the greatest compliments we could ever receive. It validates all the hard work and dedication we pour into curating the finest sneakers and delivering an unparalleled shopping experience.
Your ringing endorsement reinforces our mission to be the premier destination for discerning sneaker enthusiasts like yourself. We are absolutely thrilled to have earned your trust and to be your go-to supplier moving forward.
Thank you again for the wonderful review and support. You can count on us to continue exceeding your expectations with each and every order!

Betygsatt 5 av 5 stjärnor

Really good service very happy with…

Really good service very happy with trainers
Got some nice extras with trainers

13 mars 2024
Omdöme utan inbjudan
Logotyp för Turbosneaker

Svar från Turbosneaker

Dear Nathan,

Thank you so much for leaving us such a stellar 5-star review! It truly means the world to our team at Turbosneaker. We're delighted to hear you loved both the sneakers themselves as well as the free extras included with your order. Delivering quality products alongside a little something special is just our small way of showing appreciation for valued customers like yourself. Please let us know if there's anything else we can do to level up your experience even further.

Betygsatt 5 av 5 stjärnor

Worth it

This is definitely a 5 star experience, they are legit and have top tier quality

11 mars 2024
Omdöme utan inbjudan
Logotyp för Turbosneaker

Svar från Turbosneaker

Dear Hanson,

Thank you so much for the amazing 5-star review on Trustpilot and your kind words! We're absolutely thrilled to hear you loved your shoes and all the fun freebies included.

Knowing you had an exceptional experience from start to finish makes all our efforts worthwhile. We can't wait to wow you again with your next order!

Thank you for being a loyal Turbosneaker fam member. We'll keep bringing nothing but the hottest kicks and dopest extras your way. Don't hesitate to reach out if there's anything else we can do to level up your sneaker game even more!

Betygsatt 5 av 5 stjärnor

This purchase has been the best I have…

This purchase has been the best I have made in shoes for my son, I adore him, it was his Christmas gift, they are original, cute and at a very good price, in addition to the extra gifts that the seller added. Ameeee. Thank you and I will continue to buy.!!! 😍

18 december 2023
Omdöme utan inbjudan
Logotyp för Turbosneaker

Svar från Turbosneaker

Dear Yuneisy,

We were absolutely delighted to read your glowing 5-star review about your recent order as a Christmas gift for your son. It brings us immense joy to know these shoes were such a big hit and that you feel they represented an excellent value.

Thank you sincerely for taking the time to share this feedback - it is customers like yourself that inspire us daily at Turbosneaker. We will continue working tirelessly to provide only high-quality sneakers along with surprise gifts and exceptional service for all orders.

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