Trykinsa Omdömen 22

Customer service is awful. Ordered item February 8, took 5 weeks to receive it only for it to die within 10 minutes. Have been struggling to get a response to how to get a replacement. Finally got a response on March 31st that “since it was used” they could offer a replacement or half my money back. I replied back for a replacement and haven’t heard a thing back to date. Very disappointed! Would not recommend!

I did not receive the product I ordered. I ordered the 4 in 1 pro but received a knock off of the plain item. It was not in a Kinsa box and did not have the extra features of the pro model. I sent an email to customer service but have not received a response

the pleasure is the part im obsessed with. its insane. didnt see it coming and now i cant stop talking about it

Received an extremely cheap sex toy. Which malfunctioned and overheated within two minutes of testing also covering separated.

Never got the product. Sent email but no answer. Post office said package had counterfeit postage.

pelvic floor feels incredible after a few weeks of using this. like really incredible. not exaggerating

mixed feelings on this one. the design is beautiful and quality of the product is genuinely good which i appreciate. and pelvic floor feels stronger which is exactly what i wanted. but shipping was slower then i thought and the packaging was a bit beat up when it arrived. support was responsive when i reached out so that was a plus. the product itself is amazing but the experiance getting it couldve been better

Not impressed

My pelvic floor feels so much stronger and the pleasure is insane. only reason its not 5 stars is shipping took a tiny bit longer then i hoped

Their return policy is a lie!
They will not honor refund.
They will not reply to emails or phone calls!

Paid for a Kinsa Pro with lube because an over 50 woman with leaking issues isn’t lubed naturally, and got some unbranded garbage with no lube. I haven’t even used it because ITS NOT WHAT I ORDERED!!! No response from customer service AT ALL!

For one, I fully charged it, turned it on, 10 mins later it shuts off and now will not charge. Two I paid $89.95 for the lub and reservoir that I did not get. Three, very flimsy charging connection.

Wish I had checked Trust pilot. It took forever to arrive, looks cheap and is loud. And on top of that, it vibrates too hard and the geometry is not correct for a woman’s body. They said no refund unless I send them a picture and a video of the device! I’m not emailing that and having my data associated with it! Don’t waste your time or money.

A complete scam. All of the products are misadvertised and they refuse to refund my order even thought their policy stated that they would refund for any reason within 30 days.

Would give a zero if I could. Charged and lights on but nothing happening! Tried to email to request refund/replacement and the email bounced back. Took ages to come. Looks embarrassingly cheap and nasty and just wish I’d read all the reviews! Don’t know how the rating is higher than 1 - given you can’t give a 0!!

Product took weeks to arrive,When it finally did it didn't work! Tried charging,It switched on but was very noisy stopped working almost immediatley,Contacted customer services,After many back & forth staggered messages I was offered a 50% refund,Which never materialised.Very poor!!Would not recommend at all

The order took a long time providing tracking information, then when it finally arrived, I was extremely disappointed. The unit is very loud and stops working suddenly. I was in touch with a woman, Hellen, who asked for a video. I sent the video as requested and haven't heard back. Have spent most of March trying to resolve this. Poor quality device, poor customer service.

It’s been a week since I ordered, and my Shop app still says awaiting information about the delivery. Now I am seeing such bad reviews, I wish I had looked first instead of ordering already. Well, I also sent a message on their website site and no response. Not surprising. Definitely a scam. Why is it all over Facebook? Facebook should be responsible for this in a way, advertising scams.

Absolutely horrible. Claims they have fast shipping and customer service. I requested my order be cancelled after I received no updates for weeks, well beyond the "fast shipping" timeline. I reached out to customer service many times and only once received a response that was copied and pasted from AI it actually said "here's a response you can send..."
I asked that my order be cancelled, they said it had already shipped (mind you at this point it was weeks after I ordered.) then they said I would be given a shipping label to return the order after it's delivered. I emailed for a week asking for the label and then am told, "We generally do not recommend returning the goods, as the international shipping cost often exceeds the value of the product itself. However, if you would like to proceed with the return, please send the package to the following address:
Recipient: mate - Chuangzhihui
Phone: 18773336771
Address: No. 103, Shangganling Industrial Park, No. 51, Huanguan South Road, Guanlan Street, Longhua District, Shenzhen, Guangdong Province, 518110, China
Once you have shipped the item, please provide us with the tracking number so we can monitor the return and process your refund accordingly."

I am so annoyed and am disputing this charge and making sure that no one else makes the same horrible mistake I do. This "company" is a scam.

Sold as a “pelvic floor trainer” but is nothing more than a loud, cheaply made vibrator.