All the people I worked with during the application process have been amazing, they made the whole process so simple by explaining everything as we went along and also what was happening nex... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I can't praise Auris from EA Mobility enough. He is an absolute credit to the company. He was with us every day for over a week and gave us a beautiful new bathroom which is going to make my life so... Se mer
KindWater Ltd. - Phil the engineer arrived at the prescribed time to repair my Water Softener. Very knowledgeable and polite. Soon found the fault and began the repair (which as it happens, was a smal... Se mer
Företaget har svarat
I am writing a review for Acme Arb Ltd., tree specialists in Sheffield. This is the second time I have used this company and both times have received excellent service and most thorough and professio... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Which? is a brand name used by the Consumers' Association, a registered charity and company limited by guarantee, which is based in the United Kingdom. Which? has been rigorously testing products and services for more than 60 years - now we are assessing and endorsing local tradesmen and tradeswomen. Like our well known Best Buy logo, the Which? Trusted Trader logo is a sign of reputation and trust; helping consumers choose the right trader for them and giving good traders the recognition they deserve.
Kontaktuppgifter
Capital Quarter, Tyndall St, , CF10 4BZ, Cardiff, Storbritannien
- 029 2267 0040
- trustedtraders@which.co.uk
- trustedtraders.which.co.uk
4,5
Utmärkt
441 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very supportive but Thorough
Molly was very well informed and kept enough pressure on me to get the accreditation completed. Without being a pain! A true asset to Which? I feel like the Which assessment is deserved as its an intense application process unlike some of the other schemes.
12 november 2024
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for your feedback! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member. We'll be sure to pass your kind comments on to Molly!
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
I had contacted Silver Spark electric…
I had contacted Silver Spark electric to fix fan in my bathroom and job done very well with clear informations. He is very efficient and very polite.
5 november 2024
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for taking the time to give your feedback. If you haven’t done so already, you can also leave a review on the Traders profile, we know they’ll appreciate the feedback first hand! Simply search their company name on trustedtraders.which.co.uk, and click “leave a review” on their profile page.
Did you know? If you refer a Trader to us you could get a voucher as a thank you. Find out more at https://trustedtraders.which.co.uk/recommendations/ or call us on 02922 670 040
Pure Water People Softwater Instalation
The work that was carried out was 1st class, the tradesman Mike was brilliant and friendly, nothing was to much trouble.
Very professional, clean and tidy.
4 november 2024
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for taking the time to give your feedback. If you haven’t done so already, you can also leave a review on the Trader's profile, we know they’ll appreciate the feedback first hand! Simply search their company name on trustedtraders.which.co.uk, and click “leave a review” on their profile page.
Did you know? If you refer a Trader to us you could get a voucher as a thank you. Find out more at https://trustedtraders.which.co.uk/recommendations/ or call us on 02922 670 040
Beth and Tim were fantastic all the way…
Beth and Tim were fantastic all the way through the very rigorous procedure to join up.
But I’m glad to say we passed with flying colours.
28 oktober 2024
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for leaving such a great review! We love hearing from our endorsed Traders and look forward to supporting you as a Which? Trusted Traders member!
Did you know? If you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Efficient, professional service
Last week I was locked out of my house. Phoned Trustatrader and Chris Cavanah came to my rescue. He managed to open the door ( with his helper) without destroying the locking mechanism. Price was reasonable that I even offered a tip.
He said I could call him again if I experienced a problem.
22 oktober 2024
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for taking the time to give your feedback. If you haven’t done so already, you can also leave a review on the Traders profile, we know they’ll appreciate the feedback first hand! Simply search their company name on trustedtraders.which.co.uk, and click “leave a review” on their profile page.
Did you know? If you refer a Trader to us you could get a voucher as a thank you. Find out more at https://trustedtraders.which.co.uk/recommendations/ or call us on 02922 670 040
Cadi Electrics recently joined Which…
Cadi Electrics recently joined Which Trusted Traders, very comprehensive checks done, great organisation, very helpful, polite, & easy to deal with. 5 stars
23 oktober 2024
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for such positive feedback! We really love hearing from our endorsed Traders and we look forward to supporting you as a Which? Trusted Trader!
Did you know? If you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Very efficient and polite carried out…
Very efficient and polite carried out work without and fusse
22 oktober 2024
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for taking the time to give your feedback about one of our endorsed traders!
Did you know? If you refer a Trader to us you could get a voucher as a thank you. Find out more at https://trustedtraders.which.co.uk/recommendations/ or call us on 02922 670 040
They have been very helpful from start…
They have been very helpful from start to finish. Quick to respond. Would highly recommend
21 oktober 2024
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for such a great review! We love hearing from our endorsed Traders and look forward to supporting you as a Which? Trusted Traders member!
Did you know? If you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Svar från Which? Trusted Traders
Thank you for such a kind comment! We love hearing from our endorsed Traders and look forward to supporting you as a Which? Trusted Traders member!
Did you know? If you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Thorough & Comprehensive Screening of Credible Companies
I have to say that whilst I have always been familiar with Which? Had I know the rigorous process they go through to vet their Trusted Traders I would likely have used them more myself in the past.
The entire team were extremely professional from start to finish and I couldn't recommend them enough to anyone with a good credible business that actually wants to be recognised for looking after its customers.
26 september 2024
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for taking the time to leave such wonderful feedback! We love hearing from our endorsed Traders and look forward to supporting you as a Which? Trusted Traders member!
Did you know? If you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Previous WTT from 2015
As a previous WTT from 2015 coming back to WTT has been a goal after taking a big hit during covid.
Its great to be back!
Thank you to all the guys who made it possible.
20 september 2024
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for leaving such a great comment and welcome back! It’s always great to hear from our endorsed Traders, and we look forward to supporting you again as a Which? Trusted Traders member.
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Very robust assessment process well…
Very robust assessment process well managed and I was kept in the loop all the time. The staff dealing with it were kind and very professional from the off. Highly recommended plus it’s so much better value than other platforms and highly thought of
17 september 2024
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for leaving such a great review! We love hearing from our endorsed Traders, and we're very much looking forward to supporting you as a Which? Trusted Traders member.
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
good from start to finish and staff…
good from start to finish and staff very helpful and friendly
16 september 2024
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for such a kind comment! We love hearing from our endorsed Traders and look forward to supporting you as a Which? Trusted Traders member!
Did you know? If you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
PDL Heating & Plumbing
PDL Heating & Plumbing - Paul and his team have just installed a new Valiant boiler and a double radiator into our home. The service and quality of their work carried out is to the highest standard throughout. I would highly recommend their services to anyone considering any heating requirements. Thank you again Paul and the team.
16 september 2024
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for taking the time to give your feedback. If you haven’t done so already, you can also leave a review on the Traders profile, we know they’ll appreciate the feedback first hand! Simply search their company name on trustedtraders.which.co.uk, and click “leave a review” on their profile page.
Did you know? If you refer a Trader to us you could get a voucher as a thank you. Find out more at https://trustedtraders.which.co.uk/recommendations/ or call us on 02922 670 040
Do Not Use Any of These Websites.
I have been duped by the Which? Trusted Trader website, into employing someone with a glossy reputation and masses of good reviews. We had accepted the quote from their 'front' man, who arrived in a new van, plastered with the Which? logo and telling us how much experience he had in the industry. We have been members of Which? for over 40yrs and believed they had a moral compass. If they ever did I think this was in the past.
We had issues with birds under our roof tiles, so we needed a roofer. The quote was £5,000. This was expensive for the unskilled simple work of removing the first 3 rows of tiles, replacing the roof membrane, adding eves trays, and renewing the plastic bird guards all around the perimeter (all of these are cheap items to purchase). However it is a 2 storey house so we reasoned to ourselves that this high price would include scaffolding/towers for the workforce.
For 45 years we have always done our own diy work (my husband is an engineer so can turn his hand to most things), we do this just to avoid all the unskilled, reckless, cowboys out there in every trade. Old age and infirmity now forces us to have to run the gauntlet of employing these morons who are allowed to prosper in the UK. In parts of America if a 'contractor' is not up to scratch, and consumers have legitimate complaints about them, they are not given a licence/permit to work again in that state. Here in the UK governments see consumers as fair game, and these 'vetting' sites are the latest way to scam us.
The rogues who came to do the work at our home arrived in a decrepit dirty van with nearly flat tyres. They had no safety gear. They did not use any scaffolding or towers, just ladders (without proper roofing attachments) that they carelessly rested direct onto our guttering, leaving it to take the strain. They trampled expensive plants for no reason. They were clearly untrained, quite spiteful, and feckless.
They only stripped the first 2 rows of tiles (and in some places one), throwing them 2 storeys down onto the lawns below (luckily we had had days of rain so all but 2 survived unbroken), they only replaced the membrane 'where they thought it needed replacing'.
The (inappropriate, for double roman pantiles) bird guards were not properly fixed down, and the plastic 'fingers' on the guards were barely long enough to fill the gaps under the tiles. Within hours of them leaving the birds were just taking up residence again. We called them back, they came and said to me that they would check these areas, replace the membrane where the birds had pecked at it for the last 3 days and 'double up' on the bird guards. I went into the house and left my husband outside with them (they were aware he has terminal cancer, and is clearly unwell to look at) by the time they left having taken full advantage of his weakened state they reduced their 'remedy' to a bit of adhesive in 2 places to try and secure the guards to the tiles, and they called it a day.
By now we wanted them off the premises asap, we had pieced together that we were dealing with a certain protected community, and we did not want to be targeted by them for future damage or thefts.
Their invoice listed work not done, including cleaning out all the guttering (my husband had done this himself the day before).
I have not made any complaint to Which? Trusted Traders, for the same reason as above and from what I have read on here about the way Which? handle complaints we have made the right decision. Any action I choose to take in the future will be on a personal level.
Do not use any of these sites. I feel very sorry for legitimate skilled trades, but our governments work hard to keep cowboys in business. Maybe the answer is for consumers to all randomly pay with fake currency. This would level up the playing field and subject both parties to Russian roulette rather than just consumers.
15 september 2023
Omdöme utan inbjudan
Svar från Which? Trusted Traders
We are concerned to read this review about your experience of a Which? Trusted Trader. We expect our traders to meet high standards and any who do not will be removed from our scheme.
We want to investigate this matter and take the appropriate action, please contact us on 029 2267 0040 or email trustedtraders@which.co.uk to give us more details about this trader.
We also offer a free dispute resolution service for consumers who have a dispute with our traders that they cannot resolve with the trader. If you would like to make use of that service please contact us.
Joining Which? Trusted Trader
I think the experience of joining was thourough (which would filter out the cowboys) and I’ve had lots of tips throughout the registration process.
22 augusti 2024
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for taking the time to leave such kind and positive feedback! We love hearing from our endorsed Traders and look forward to supporting you as a Which? Trusted Traders member!
Did you know? If you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Really good and thorough process
Really good and thorough process. But assisted every step of the way.
21 augusti 2024
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you so much for taking the time to leave such positive feedback! We love hearing from our endorsed Traders and look forward to supporting you as a Which? Trusted Traders member!
Did you know? If you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Beth was very helpful with the whole…
Beth was very helpful with the whole process and helping me become a Which trusted trader.
The whole experience from start to finish was very good and i light the way that they don't allow every one join.
The Face time interview was a great experience and very helpful with the knowledge l received
17 augusti 2024
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for taking the time to leave such great feedback! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member. We will be sure to pass your kind comments on to Beth!
Did you know? If you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
The Which? Trusted Traders team
The Which? Trusted Traders team were helpful throughout our application process and we look forward to working with them in the future
15 augusti 2024
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thanks for leaving such a great review! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member.
Did you know? If you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
The process of becoming a which trusted…
The process of becoming a which trusted trader was quite straight forward, I was already doing most of the required work, which ment that I had to modify our processes and add a couple more poilcies. the whole process took probably about a month to cmplete.
14 augusti 2024
Omdöme utan inbjudan
Svar från Which? Trusted Traders
Thank you for taking the time to leave such a positive review! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member.
Did you know? If you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.