TrueProfile.io Omdömen 

I've paid to do my education verification. In the beginning, it is stated there that the process will be done within 35 days BUT after 35 days it just showed "DELAYED" for no reason. I tried to reach the customer service by their "contact us" but there are totally no responses AT ALL!!!! I texted them every single day for half month. Yet till now I still didn't get anything and my verification is still not yet be done. I'm super frustrated. Please don't use True Profile for verification is totally waste of time and money.

Avoid them. They issue a wrong report and are then non-responsive to request to rectify their report. I have been following up on my problem with them for more than 3 weeks and they do not bother to response or resolve it. Its a mental torture if you want to deal with them

I can't do dataflow reports transfer to Malaysian medical council I have sent many massages through contact us ,my time is very critical need to do it urgent and I can't get reply ,I tried an email help{at} trueprofile .io but it is not excisting

I have a problem with my education verification status and tried to contact the customer support multiple times and it have been 3 days since the customer support told me that they will contact the tech support but there’s no improvement since my issue occurred!

Efficient reply and documentation received well. Thanks

horrible experience! I submitted my documents 43 days ago and after estimation and review, they provided that the completion date will be 20 March. I waited patiently and only on 20 March reached to the support services to understand how much more time is required. They confirmed that the validation has been completed already and that they just need to prepare the report. Today, it's day number 42 (instead of expected 30 days) and whenever I ask them to provide update - they say they have no idea when it will be ready. It's the most incompetent firm that deals with the documents! I don't understand why the reports (which are not prepared manually when the data is validated) takes more than 8 days and that they can't even provide the estimated day of competition. This is a scam firm!

i love the experience

I think they work quite fast. Had my documents verified within 3 weeks

I had a problem with my dataflow old report and when I sent an email I got great assistance especially from Mr johndale .thanks

I have a wonderful experience with true profile team, amazing and true professional team

The process went smoothly, specially because of person named Joemar, who guided me through the setup, provided regular updates and was extremely professional. The website needs improvement as it only focuses on medical profession and is not very user friendly.

The time and the terms of varifications made me embarrassed.

Thank you TrueProfile Team for your exceptional customer service. My special thanks to Mr. John, he was very helpful

We were a bit confused with the flow actually. In the end, we found out that we need to pay first then only proceed with uploading the documents.
We are a bit hesitate to make the payment at first because we do not have the options of uploading the documents beforehand. We were scared that did we overlooked the option somewhere and we make the payment for nothing.

But everything was fine in the end, so now we learned that we have to make payments first then upload the documents that we want to verify.