True HQ Omdömen 

54
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The two HDMI cables bought are substatially constructed and show that thought and care has been put into in the design of all aspects of them. One example is that the plug caps have retainers to preve... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I have to use a TV as my PC monitor due to limited room space and was experiencing an issue with my HD connection being lost during gaming sessions. I go out of my way not to further enrich the... Se mer

Betygsatt 4 av 5 stjärnor

The cables turned up in good time, the quality is good and they seem to work well, i have one issue though, i was expecting the cables to come with an ultra certified sticker on to scan so i could val... Se mer

Betygsatt 5 av 5 stjärnor

Quality HDMI Cables and Great Customer Service I’ve purchased several cables from True HQ and they’ve all been excellent. The build quality is very premium, the packaging is neat, and orders are disp... Se mer

Företagsinformation

  1. Elektronikbutik
  2. Kabel-TV-leverantör
  3. HiFi-butik

Skrivet av företaget

True HQ is a UK-based family-run business that specializes in providing premium quality HDMI cables for both home and workplace environments. Our award-winning brand offers high-quality cables built to the finest standards. If you require premium certified ultra-high-speed HDMI cables or high-quality long HDMI leads to extend your media and home cinema entertainment systems, you have come to the right place. We have got you covered.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

54 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(54)

14 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Quality cable for cheap.

The cables turned up in good time, the quality is good and they seem to work well, i have one issue though, i was expecting the cables to come with an ultra certified sticker on to scan so i could validate them. The website shows the certification sticker but none on the packet.

13 februari 2026
Betygsatt 5 av 5 stjärnor

This is a great product

This is a great product, and I've purchased it three times now. The first two were from Amazon, but this time I decided to go direct. I would definitely recommend them.

28 december 2025
Betygsatt 5 av 5 stjärnor

Quality HDMI Cables and Great Customer…

Quality HDMI Cables and Great Customer Service
I’ve purchased several cables from True HQ and they’ve all been excellent. The build quality is very premium, the packaging is neat, and orders are dispatched quickly. I’ve also spoken to their customer service a few times and they’ve been top notch. Highly recommended!

4 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ordered two 2.0 HDMI cables

Ordered two 2.0 HDMI cables, received message saying that they run out of stock on those so they will send me newer and better 2.1 cables And they did, and they work great.
Very Happy customer 😀

7 november 2025
Betygsatt 5 av 5 stjärnor

I ordered HDMI cables

I ordered HDMI cables, and my experience was:
Quick delivery, fantastic packaging, exactly what I ordered for a bargain price, and the cables are of very high quality.
Thank you!

2 november 2025
Betygsatt 3 av 5 stjärnor

Very good, but needs to improve comunication lines

Right, the product is great, the delivery was great, the buying is great.

The website is appalling
Ive tried to message them, the contact page doesnt work.
Ive emailed them, and still had no reply.

Its almost like a sale only website, but if you have a problem
Youve got no chance..

5 juni 2025
Logotyp för True HQ

Svar från True HQ

Hello Alan,

Thanks for your review.

I can assure you that we are certainly not a sales only website and we take customer service very seriously, as you can see from other reviews.

I have checked and can see that we responded to your email and provided the VAT invoice you requested within 48 hours. We typically respond to customers within a few hours and mostly within 24 hours. Although, sometimes it can take a little longer. Apologies on this occasion it wasn't up to our usual standard.

Regarding the website. We have just finished a major overhaul and our new website is now live. This will provide our customers with a much improved experience and we have also added a live chat function, so customers can contact us easily and we can respond quickly.

I hope you will give us another chance and do contact me if you need any further assistance.

Best wishes,
Luke

Betygsatt 1 av 5 stjärnor

Tried to get in contact multiple times…

Tried to get in contact multiple times to change shipping address, never had a reply, bad costumers service.
I mean why do you have one if you're not planning on reply??

7 april 2025
Logotyp för True HQ

Svar från True HQ

Unfortunately the customer's email was sent into our spam folder and missed on this occasion.

After spotting this review we reached out to the customer and have offered to send a replacement to their correct address, however we have not received a response.

We dispatch items very promptly and most of the time we are unable to change the address before items are sent. So it is important and the responsibility of the customer to enter the correct address, as this is where we will send the item to.

Best wishes,
The True HQ Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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