I cannot speak too highly about this company. Over theyears I have purchased fish from many companies but this is one of the best, thay make sure that the fish you purchase from them are in good healt... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought four round tailed paradise fish from Tropical Fish Co. A species hard to get hold of. Tropical Fish Co not only were able to supply them as detailed on their website, but the price was good a... Se mer
Had a bit of a mess up with delivery probably more to do with courier.. but this issue has been quickly resolved with no problem and hopefully all works out this time.. but great service and great sel... Se mer
Företaget har svarat
I ordered 3 different fish from Tropical Fish Co, but only 2 arrived. They then proceeded to ignore my Email and just refund the missing fish. This wouldn't have been an issue but they didn... Se mer
Företagsinformation
Skrivet av företaget
Tropical Fish Co is a UK-based online aquarium shop specialising in live tropical fish, freshwater fish, cold-water fish, salt-water livestock, shrimp, snails, aquarium plants, fish food and aquarium supplies. Our website, www.tropicalfishco.co.uk, is built for UK fishkeepers who want a simple, trusted way to buy healthy aquarium livestock online. We offer a wide range of fish and aquarium-related products, with categories designed to help customers shop by species, tank setup, care level and aquarium style. Whether you are setting up your first community tank, building a nano aquarium, adding algae eaters, looking for colourful centrepiece fish, or searching for rare and collector species, Tropical Fish Co aims to make the process clear and reliable. Our focus is on healthy livestock, careful packing and safe UK delivery. We provide a live delivery guarantee and work to make sure fish are packed properly for transport, giving customers confidence when ordering live fish online. We also support customers with helpful aquarium care information, beginner guides, species advice and free tools such as tank volume and stocking calculators. Our goal is not only to sell fish, but to help customers create healthy, stable aquariums and make better choices for their tanks. Tropical Fish Co is an online seller based in the UK, built for hobbyists who care about fish welfare, good advice and dependable service.
Kontaktuppgifter
Storbritannien
- tropicalfishco.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 60 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Delivery was on time and the fish were…
Delivery was on time and the fish were excellent I shall definitely be using this company again 😄
Fist time with Tropical Fish Co.
I bought four round tailed paradise fish from Tropical Fish Co. A species hard to get hold of. Tropical Fish Co not only were able to supply them as detailed on their website, but the price was good and more importantly they arrived happy and healthy. No issues. I was kept informed of their arrival date. Will definitely buy from them again!
best companh
I cannot speak too highly about this company. Over theyears I have purchased fish from many companies but this is one of the best, thay make sure that the fish you purchase from them are in good health and deliver quickly to make sure that fish arrive in good condition, should you have any enquiries they are pleased to help.
i made a simple order with Tropical…Really disappointed with Tropical Fish Co
I ordered 3 different fish from Tropical Fish Co, but only 2 arrived.
They then proceeded to ignore my Email and just refund the missing fish. This wouldn't have been an issue but they didn't refund the delivery charge, and they didn't communicate back to me, they simply ignored me and refunded the money for the fish.
If Tropical fish Co cannot get a simple order correct then i simply cannot trust them to get a much larger order correct.
i then went to Aquatics to Your Door and ordered a 37 fish order and was pleasantly surprised they managed to get the order completely correct and they delivered within 5 days.
DO NOT WASTE YOUR TIME WITH TROPICAL FISH CO!
there is always a better company.
Wrong item recieved
Very poor packaging one bag had burst…
Very poor packaging one bag had burst and had very little water in it fish were half dead only lasted two days in the tank. There was no sticker saying live fish just a sticker with fragile on it 🤷♂️
Fish arrived in exceptionally good…
Fish arrived in exceptionally good health which is the main thing. Very good price too.
Items delivered
A fantastic shop where you can buy…
A fantastic shop where you can buy various species of fish online with home delivery. The fish are healthy, have vibrant colors, and are very well packed for the journey. I highly recommend shopping here; for me, the service, shipping, and fish descriptions are 100 out of 100.
Top class
Had a bit of a mess up with delivery probably more to do with courier.. but this issue has been quickly resolved with no problem and hopefully all works out this time.. but great service and great selection of fish... always a nightmare for me to get deliveries as im in northern ireland but they have been amazing!!

Svar från Tropical Fish Co
There is not fast answer in terms of…
There is not fast answer in terms of order comuniction , and tge most disappointing fact is that the fish u received are not what u ordered. And yes tgey do specify on the website that pictures are AI based but still. Be aware they are selling not the right product. #1184

Svar från Tropical Fish Co
Excellent thanks
Excellent thanks; all fish arrived well packed, safe and sound

Svar från Tropical Fish Co
Never again will I be trying to order…
Never again will I be trying to order from these just going on there website all AI generated pictures
So slow to respond to any questions and then cancel my order coz the fish was not ready
I had to keep emailing them for updates
4 weeks later just got my refund
Thanks

Svar från Tropical Fish Co
Would Order more
I had a very good experience with Tropical fish Uk, and very pleased with the service and customer communication.
I made a mistake on my order and had to cancel on last minute and change the fish. They were very helpful and helped me to solve my problem.
The only negative I need to mention is that delivery date was 5 days from my order. Although I know it is hard to dispatch live fish.

Svar från Tropical Fish Co
Excellent Quality and Helpful Guidance
Great experience from start to finish. The delivery was on time, and all the fish arrived healthy and in excellent condition. As a beginner, I really appreciated the detailed care guides on their website for each fish, which made everything much easier to understand. The quality of the fish and the customer support are excellent. I would definitely recommend Tropical Fish Co and will be ordering from them again

Svar från Tropical Fish Co
AVOID
Awful. I asked them on day of purchase (5th of July) to delay my package so I could be home. Delivery date given was 15th so was given plenty of notice. No reply for nearly a week.
Request to cancel my order.
I get a reply and am assured they can adjust my order (previous request I had given up with) and it will be delayed a week.
I get a tracking number come through under a different name - email them in a panic and am told that no they had delayed the order,
Well, that was a lie. I just checked the account on tropical fish co and the poor, poor fish has now been with royal mail for TWO DAYS because they didnt delay it at all. Worse still, it is a Friday so that fish is going to stay stuck in the box until Monday when Royal Mail are next able to let me pick it up.
I feel awful for the poor thing and tropical fish co dont seem to give a sh*t. Also, they're whatsapp number takes you to aquatropics which are also a pretty iffy company. STAY CLEAR.
I have contacted citizens advice and will be seeking a full refund through the bank if needed. I feel so awful that an animal has suffered because of this.

Svar från Tropical Fish Co
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