Tritonoutdoors Omdömen 

Looks to be as described, but not used yet as recovering fromoperation

Terrible service from this company I have had to chase and chase an item and then after 3 weeks they said they actually didn’t have it. They offered me an upgrade which was also listed as out of stock. They’ve offered me a refund and a free swimsuit. Just not good enough. Appalling communication- they never took my call - everything by WhatsApp. Avoid.

cancelled order after 2,5 months of no communication and now am being hassled for reviews

Great service, helpful, knowledgeable team in buying my first wetsuit!

Delays in delivery were not communicated. I had to chase hard. Hardly any contact details available. Perfunctory email sent by the ‘owner’ after item finally arrived (probably automated). By way of compensation an upgraded item was offered but to be honest, I would have preferred a nice simple delivery of the item I originally ordered.

I had an issue with my initial order , but I have to say they ent above and beyond to get it resolved . Keep me in the loop via messages
Would deff recommend

Made an order, never came. No communication from the company despite multiple emails. Had to raise it with bank, it took them over 2mnths, still no communication. Got my money back.

This company is a scam!!

Bought a £80 swimming suit for sports on the 5th of April, it was delivered on the 20th of April. Unfortunately, it turned out to be small. Arrived with no return address or paperwork about the order or how to return. Initiated a chat on the website about the return - no reply, sent an email to customer services later on - no reply. Now it’s May and I still cannot return my item. Although, received a lot of email asking for feedback, so I decided to use it as an opportunity to attract attention. Hopefully the company monitors the feedback.

Great advice and help when selecting theses goggles.

Very thankful for Tommy and Alison’s help in finding a wetsuit for my open water swimming.

Great service.
Allowed me to take the robe home and try it on.
Very good quality product.

Excellent service as always

I was looking for a dry robe in the sale but the one I tried in XS was too short. I wanted a size S/M. A week later Tritonoutdoors had remembered what I was looking for and told me they had found one in that size in black.
I felt this went above and beyond looking after the customer and staff are always friendly and helpful.

I ordered the item as a Christmas present on 18 December. It was showing as in stock on the website so I expected it to get there in time. Triton contacted me on 22 December saying the item hadn't come in from the stockist and they would ship it as soon as they received it (it was still showing as in stock!). There was no indication of when it was expected to arrive. They were really difficult to contact, despite trying e-mail, webchat and phone and I got no update until 19 January when they emailed to say the item was finally on its way.

Ordered on January 4th and after a week contacted the company to see when delivery would be, to be told the item I ordered was discontinued so they sent me a different item. This also never arrived and it’s now been almost 3 weeks and they will not refund me.

Did not receive the item.

Selecting a wetsuit isn't always easy! I ordered one online, but the fit wasn't perfect. I contacted Triton, and Alison promptly replied. We set up a time for me to visit the lake, test out a few suits, and go for a swim. The concept of trying before buying is brilliant. I thoroughly enjoyed my swim in the stunning lake. Alison and her team were extremely helpful and welcoming. They provide swimming guidance suitable for everyone, regardless of experience. Without Alison's expertise, I wouldn't have felt confident enough to choose the right wetsuit size. I'm incredibly grateful and eager to return soon.

Order arrived as scheduled. Gift for daughter so no report on product yet. Looks good and she is pleased so far

Fantastic business..great products and the customer service was excellent as they were very helpful with shipping and product selection. Would definitely buy from Triton again!

Friendly and helpful. Great value for money.