Treering Omdömen 125

TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

It was a great first year experience. Book looks fantastic, loved the price, and thought submission and delivery dates were perfect. I did find the responsiveness to my questions throughout the year... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

There are so many options for a book theme and layouts, it's practically designed not to fail, even for a new yearbook designer. Customer service help is quick and precise, and the delivered books loo... Se mer

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Betygsatt 1 av 5 stjärnor

HORRIBLE customer service. They mis printed a yearbook we ordered and refused to fix the issue, even after providing proof of sepersfe orders being placed with sepersfe custom pages. They see this and... Se mer

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Betygsatt 5 av 5 stjärnor

Treering software is intuitive and has a lot of similar tools to Canvas and another yearbook editing platform I've used in the past. I am really thankful for the shift it enabled for THEM to handle... Se mer

Företaget har svarat

Företagsinformation

  1. Programvaruföretag

Skrivet av företaget

Treering is a memory-as-a-service platform that transforms life’s moments into personalized keepsakes. Powered by their proprietary AI-driven technology and just-in-time printing, Treering offers scalable and flexible memory creation solutions for schools, families, and brands. With Treering’s innovative platform, users can preserve and share their most meaningful memories effortlessly and beautifully.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

125 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great Feedback

I have always received pretty fast feedback whenever I've emailed a question....usually within the same day! Representatives are friendly and efficient and always very helpful!

29 augusti 2024
Betygsatt 5 av 5 stjärnor

Treering is always super supportive and…

Treering is always super supportive and readily available. I really appreciate that when needing answers quickly. Their software is also easy to navigate. It is refreshing to work with an online yearbook company this amazing.

29 augusti 2024
Betygsatt 5 av 5 stjärnor

A Wonderful Year

We just finished our third yearbook this past school year. We are absolutely amazed at how enjoyable you have made putting a yearbook together. The ideas that you have and the process is extremely helpful. And the price can not be beat. We love Treering and will be using your product for many many years to come. Keep up the great work.

6 juni 2024
Betygsatt 5 av 5 stjärnor

One Happy Yearbook Dad

Treering Yearbooks offers the tools and support to create memorable lifetime experiences. I’m grateful for the user-friendly platform and innovative technology to easily design our family’s custom book. With three kids at the same school, it’s great to give each one a book that celebrates their individuality. I have complete confidence in the Treering customer service and support, from design to print and delivery, everything has been amazing!

6 juni 2024
Logotyp för Treering

Svar från Treering

We love a happy Yearbook Dad!

Betygsatt 1 av 5 stjärnor

Ordering Black Hole

I placed an expedited order with no custom pages and I can't get a response on whether or not my order has shipped. So frustrating because we are less than a week away from graduation.

3 juni 2024
Omdöme utan inbjudan
Logotyp för Treering

Svar från Treering

Hi Cheryl, we are so sorry to hear that you haven't had a response. This is the busiest time of year at Treering, graduation season is our holiday season! Please email marketing@treering.com and we'll look into the issue for you.

Betygsatt 5 av 5 stjärnor

GREAT company with amazing customer service!!

I am the yearbook editor for my elementary school, and this is hands-down a favorite in our district. In the past 4 years that we have been using this company, I have had a 100% satisfaction rating with the parents. They absolutely LOVE the personalized pages. The process to create and edit is easy, the turn-around time is speedy, and the quality is incredible. Every aspect from start to finish is well thought out and streamlined, making it a smooth process. I only wish more schools would utilize this amazing company!

6 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Wanted customized, didn't get it

Not happy with this company. Website lags and then gets stuck loading and you have to restart. It took forever to finally upload the pictures for the customized pages. It's not user-friendly at all. I'm upset that my kids brought yearbooks home without the customized pages and without the questionnaire that took forever for me to do. I sent an email and got the automated response that a ticket was created and that someone would get back to me. It's almost 24 hours later and still no response. I ended up calling and explaining the issue and all the lady mentioned is that she can give a discount. I'm so upset about the waste of time with uploading so many pictures and having the kids do the questionnaire twice since the website crashed. This is such a disappointment, not to mention how horrible the yearbook looks in terms of color and formatting. It's a deep blue background with black print which makes it hard to see the words and the margins are very random. Some pages have wider margins than other. There's lots of wasted blank space. Not impressed at all!

4 juni 2024
Omdöme utan inbjudan
Logotyp för Treering

Svar från Treering

Hi Lauren, we are so sorry to hear you weren't thrilled with your yearbook. Please contact us at marketing@treering.com and we can help you. Please note that our yearbooks are created and designed by yearbook chairs at your school, we don't control the design. That feedback is best given to your school contacts.

Betygsatt 1 av 5 stjärnor

Treering didn't ship within 5 business…

Treering didn't ship within 5 business days as stated on their website, still can't tell me when the yearbook will ship. Stay away from this company!

14 maj 2024
Omdöme utan inbjudan
Logotyp för Treering

Svar från Treering

Hi, we are sorry to hear your order hasn't arrived. Our one-of-a-kind printed books take some time to produce, so your book may still be in production. We'd be happy to look into your order for you! Please message us at marketing@treering.com and we'll help!

Betygsatt 5 av 5 stjärnor

Not user friendly for custom pages

I created 4 custom pages for my daughter's yearbook. The website was glitchy and slow throughout the process. My order went through without 2 of my custom pages. Their website is in need of a major update.

Recent Update: Treering rectified the the situation by offering a generous discount code so I could reorder my yearbook with all of my custom pages. Thank you!

20 maj 2024
Omdöme utan inbjudan
Logotyp för Treering

Svar från Treering

Hi, please reach out to marketing@treering.com, and we'll help you. We'd hate for you to be without 2 of your custom pages!

Betygsatt 2 av 5 stjärnor

The custom option is unreliable

The customizing of pages is unreliable and not user friendly. The system runs slow or doesn't know what it's doing when trying to add multiple photos to the customized pages. It creates duplicates on the preview even when a single photo is only selected once. I've had to redo my order multiple times and it's extremely frustrating. I appreciate the option to create pages using my personal photos but am not impressed with how the system works.

23 april 2024
Omdöme utan inbjudan
Logotyp för Treering

Svar från Treering

We are very sorry for your difficulty. We would like to make this right and reimburse you for your book. Please send us an email to support@treering.com and reference TrustPilot.

Betygsatt 5 av 5 stjärnor

Great product and excellent company

Treering was the best organization to build our school yearbook. The customer service was excellent, and the quality of the book was out of this world. When student and families received their yearbooks, we sold another 20 copies. When I informed families that they would not get them until the summer they didn't even care. They felt that the book was worth it.

29 februari 2024

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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