Travis Scott Omdömen 

I would give zero if possible. I ordered a jacket November 13, it had header that read will arrive before Christmas. On Dec 23 I sent message saying I haven't received 200 dollar jacket. I received a response saying they had 10 week delivery. And no refunds or exchanges. I sent Pic showing it said arrival before Christmas, they said it didn't apply to everything. I asked if I could change size to different grandson, since I already had to buy new present. They said no excha

Terrible services and delivery. I ordered from CactusJack in May. They gave me an estimated time of delivery July. So I ordered the hoodie to Spain, as I had friends that lived there for the whole summer and they don't deliver to my country. The order was sent out at the end of August, extreme delay. Meaning I had to change the delivery address, which I could not do on time, as I sent them around 5 emails and they responded only to 1. At the end they did not want to help me so the package was returned. While returning though, it was abondoned, since then I have been trying to find out why it was abondoned, but they just totally ignore me now. If you order prepare for zero communication and extreme delays.

Total Scam — Still No Delivery After Months!
I ordered from Cactus Jack Store months ago, and never received a thing. They keep lying that the package was shipped, but I have official proof from DHL and the local delivery company that they never received any package from them — meaning it was never actually sent.
Their customer service ignores emails, gives fake tracking updates, and takes zero responsibility. Just look at their Instagram and Trustpilot pages — hundreds of people are going through the same thing.
I’ve already reported this company to the BBB, FTC, Competition Bureau of Canada, Canadian Anti-Fraud Centre,and Trustpilot itself. This is one of the worst and most unprofessional businesses I’ve ever dealt with.
Avoid this store at all costs!

Just like the other reviews - An absolute scam!!! I don't personally listen to travis scott but My boyfriend wanted a vinyl of his for christmas and showed me the website.

I purchased one vinyl on the 6th of september seeing it explained ‘ships between 2-3 weeks’. So i had waited until that time frame was up, then started to get skeptical, after looking up reviews and seeing basically everyone has had the same experience I decided to email them.

They replied to me saying my info is not in the system and they basically can’t find my order, which is crazy because the money is not in my bank and I had an email confirmation with my adress on and everything????

So to conclude do not waste your time ordering from this terrible company, multi millionaire guy can’t even pay employees properly to do a decent job. don’t waste your time!

Still waiting for my merchandise. They don't even care if you received to not your order.

Bestellung bestellt Adresse falsch paket kommt nicht an und keine Ahnung wo gelandet Support antwortet und hilft gar nicht so enttäuscht von Travis und sein shop echt für 600€ Bestellung und nichts passiert

I placed an order to Spain for the Travis Scott x FC Barcelona jersey on May 12. On the website, they already warn you that shipping takes 10 to 12 weeks. At week 10, I sent several emails and never got a response. At week 16, on September 4, I received an email saying the order had been shipped. Thirteen days later, the package is still stuck in the same place handled by DHL and hasn’t moved. Awful.

Service unterirdisch
Lieferzeit angegeben 10-12 wochen
war nach 20 wochen da
Qualität vom Barca trikot extrem Billig

People need to realise that most of the items sold by Travis are in presale meaning it will take longer to ship them I had scheduled shipping after aroun 6-8 weeks and it arrived after 15 I suppose if you are not ready to wait that long just dont order. The quality is good could be better for the money though but I love Travis so I dont really care.

I ordered a Travis x Barça jersey on May 9th. 130 days ago!!! Still nothing. How can Travis allow something like this to happen? It reflects badly on his brand, his image, his character. Really disappointing. Shame.

Ordered a CJ x FCB Hoodie back on May 11th. Was notified about the 8 week production time or how long it was.

The 8 weeks passed and I was wondering what was going on with my hoodie. Contacted CS - was told there was a production issue. Fair, it happens. A few weeks went by, no news - contacted them again and was told they were within the 8-12 weeks. All right fine, I’ll wait a little longer.

No further information until the end of August. Finally received a notification that the item has been shipped. Received it today 6-7 days later. Quality is solid. Gonna use it during colder weather/seasons. Unfortunately the waiting time / lack of information / support ruins everything.

The hoodie was ordered May 11th and I received it September 4th. I’ve never experienced anything like it.

There have been some production delays on the FC Barcelona items. We are working to get these items shipped out as soon as possible. The hoodies are expected to ship in September. The jerseys and footballs are expected to ship by the end of September. Tracking details will be emailed once your order is ready to ship.

CJ Support Team

GOT THIS EMAIL TODAY FOR THE ORDER INQUIRY I SENT 2 DAYS AGO. ORDERED CJ X NIKE X FC BARCELONA RETRO ON MAY 15TH .

Im Mai 25 ein Shirt bestellt, bis heute nicht geliefert. Auf E-Mail wird nicht geantwortet.
Ein Stern ist noch zu viel!

I don’t believe what I am reading. How is Cactus Jack Store still operating?
I purchased WWE x Travis Scott merch back in April 2025 and it is now August 2025 and they disregard every email with the same respond and no real update on shipping. My order now says cancelled with no refund issued. £300 simply stolen but one of the biggest artists in the world.

Order in May a retro Barcelona Jersey, and send 3 mails about the status and never receive any answer. So Travis Scott you OWN me money.

Quel dommage que je n'ai pas consulté Truspilot avant, mais vu que c'était le site officiel de l'artiste j'a fait confiance. Bilan, comme tout le monde : commande passé il a 3 mois 1/2 et rien. Le service client à répondu 1 fois qu'ils avaient pris du retard, puis plus rien? Pas de possibilité de remboursement. A FUIR !!

Not only can the products be completely different than what is advertised when made, but the customer service is terrible. The estimates are ALWAYS wrong, and if you want an update on your products shipping, you'll get no more emails from them. They won't answer you if you try to reach out. They do not care about the customer.

Une vraie arnaque. Commande passée le 11 mai, toujours rien. Aucune réponse du service client. Ce site est à fuir !!!

I placed an order on May 10, I sent several emails for follow-up no response!! Worst customer service I've ever seen. I will never order with them again!

Waited four months for my travis x Barcelona now. Customer support doesnt answer, no updates. Nothing. Worst webshop ever. So arrogant. Dont Buy anything