Adam Myers helped us plan our couples NYE trip giving us relevant advice and options and helping us land on Morocco. He provided ample options for activities and even took time out of his day to help... Se mer
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Joe Smith, thank you, thank you so much, what a seamless two weeks we've had. Travelling to India, hotel and transport excellent, onward to Dubai again great accommodation and transfers. All on Joe... Se mer
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We really had good time ,good accommodation view toward sea,I would definitely recommend this company did there best job .Specially thanks Mr Ben who has help with very things.
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Jacob Brown has been very helpful from the very beginning. He found an excellent deal for us, but it was the extras that have made it such a relaxing experience. He dealt with our boarding passes and... Se mer
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Företagsinformation
Skrivet av företaget
Travel Tycoons is one of the leading and well-grounded travel agencies located in the heart of the United Kingdom that aims to provide you with the dream holidays of your life. All our holiday packages are protected by ATOL to ensure that your money is completely secure.
Kontaktuppgifter
13 Station Rd, SE25 5AH, London, Storbritannien
- +442080904740
- enquiry@traveltycoons.co.uk
- traveltycoons.co.uk
4,9
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585 omdömen
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Airport Transfer No-Show, Months of Frustration, and a Disappointing Resolution Process
Unfortunately, this was one of the most stressful travel experiences our families have had.
The most serious issue occurred when our confirmed airport transfer failed to arrive despite repeated follow-ups and assurances before travel. As a result, we were forced to arrange emergency transportation ourselves and pay £420 out of our own pocket in order to airport transportation to avoid missing an international flight. This was particularly stressful as our group included young children and family members, and the situation caused significant anxiety, uncertainty, and pressure on what should have been the final day of our holiday.
We were also extremely disappointed by the cancellation of the Suluada excursion, which was one of the highlights our families had been looking forward to throughout the trip. While an alternative activity was offered, we did not feel it was comparable to the original excursion that had been booked and anticipated.
What followed was a lengthy and frustrating complaint process that lasted for almost two months after our return. The matter involved numerous emails, repeated explanations of the same issues, delays, miscommunications, and repeated discussions regarding points that we believed had already been acknowledged and agreed.
To be fair, the company eventually reimbursed the £420 emergency transport costs that we had paid ourselves, provided an £80 refund relating to the cancelled excursion, and later issued £100 goodwill credit notes per family. However, this outcome was only achieved after a prolonged process that required considerable time, effort, and persistence from our side.
The most concerning aspect for us was that after the refund had been agreed and our bank details had been provided, we were repeatedly informed that a positive review was required before the refund could be processed. This was explained as part of the company's internal approval process. We were uncomfortable with this request and felt it created unnecessary pressure while we were waiting to be reimbursed for expenses that had already been accepted and approved.
While the financial aspect was eventually resolved, the overall experience, communication, handling of the complaint, delays in reaching a resolution, and the stress caused to our families left us deeply disappointed.
5 april 2026
Omdöme utan inbjudan
Svar från Travel Tycoons Ltd
Dear Manjunatha,
Thank you for taking the time to share your feedback. First and foremost, we would like to sincerely apologise for the experience you and your family had to endure, both at your destination and throughout the subsequent resolution process. We fully understand how distressing it must have been to face a transfer no-show on your return journey, particularly whilst travelling with children and family members. We are equally sorry for the disappointment caused by the cancellation of the Suluada excursion and for the frustration arising from the time taken to bring the matter to a conclusion. 🙁
Following a detailed internal review of your case, we acknowledge that there were shortcomings in both the handling of the situation at the destination and aspects of the communication during the refund process. While our company policy strictly prohibits making any approved refund conditional upon customer feedback, we recognize that our communication in this instance was flawed and created that impression. We take this matter very seriously, and please be assured that this is being addressed internally to ensure our team strictly adheres to our core values of transparency and integrity. 🔍
We would also like to provide some context regarding the timeframe involved. During the course of the complaint, the process was extended to ensure we thoroughly evaluated and addressed the discussions surrounding additional compensation beyond the emergency transport costs and excursion refund. Because these further requests required extra layers of internal review and authorization, it naturally added to the overall timeline. Nevertheless, we fully recognize that this process became more prolonged and exhausting for your family than it should have been, and for that, we are genuinely sorry. 🙏
Despite the unforeseen circumstances, we remained committed to supporting your family. We reimbursed the emergency transport expenses of £420, provided the excursion-related refund of £80, and extended goodwill credit notes as a gesture of appreciation for your patience and understanding. While we appreciate that this does not erase the stress experienced, we hope it demonstrates our commitment to standing by our customers when things do not go according to plan. 🤝
We remain grateful that you chose us to arrange your family's holiday. Your feedback has been taken seriously and shared internally to help improve our processes and communication going forward.
We wish you and your family all the very best. 🌟
Warm regards,
The Travel Tycoons Team
Team are really helpful,I has a very…
Max turner is really helpful,I had a very good experience with them.
28 maj 2026
Omdöme utan inbjudan
Svar från Travel Tycoons Ltd
Dear Medheeha Ishin,
Thank you so much for your kind feedback! It’s wonderful to hear that you had such a good experience with us. 🌟
We’re thrilled that Max Turner was able to provide you with such helpful support throughout your journey. Providing a smooth and positive experience is always our main goal, and we truly appreciate you taking the time to share your thoughts. We look forward to helping you with your future travel plans! ✈️🌍✨
Warm regards,
The Travel Tycoons Team
Svar från Travel Tycoons Ltd
Dear Amaan Mansuri,
Thank you for sharing your feedback with us! We are thrilled to hear that you had an amazing experience. 🌟
Providing top-notch service is always our goal, and we are so glad we could make your trip memorable. We truly appreciate you taking the time to share your thoughts, and we look forward to welcoming you back for another fantastic journey soon! ✈️🌍✨
Warm regards,
The Travel Tycoons Team
Great, Excellent, Amazing Service
Great, Excellent, Amazing service by staff Jacob Brown👍 well organised and excellent conversation. He was really helpful and supportive in discussing my various options I have made in two days of planning my trip . Unfortunately I have to cancelled my trip due to personal reasons. Even after cancellation he was not at all upset and happily transfered my deposits
A big thanks to Jacob Brown 🙏
Highly Recommended
21 maj 2026
Omdöme utan inbjudan
Svar från Travel Tycoons Ltd
Dear Amin,
Thank you so much for taking the time to share your experience with us. We really appreciate your kind words about Jacob Brown. 🌟
It’s great to hear that you found the planning process helpful and well-organized over those two days. We understand that personal plans can change unexpectedly, and we’re just glad that Jacob could make the cancellation and refund process smooth and stress-free for you. That’s exactly how we believe our clients should be treated, no matter the situation. 🤝
Thank you for the high recommendation, and we truly hope to get the chance to help you plan another trip whenever you are ready. ✈️🌍
Warm regards,
The Travel Tycoons Team
ive always used love holiday mr david…
ive always used love holiday mr david wilson goes this little extra to help me as always last five hodays ive booked through him. and no dought i will be using him in future. thank you for your brlliant service
5 maj 2026
Omdöme utan inbjudan
Svar från Travel Tycoons Ltd
Dear Amir,
Thank you so much for the kind words! It’s always a pleasure to hear from you.
We are so glad to have been part of your last five holidays. David really enjoys going that extra mile for his clients, and knowing that he’s become your go-to person for your travel plans truly means a lot to us. We really value the trust you’ve placed in us and in David over all these years.
Can’t wait to help you get started on planning the next adventure whenever you’re ready! ✈️🌍✨
Best Regards,
The Travel Tycoons Team
Sean Gray has been really helpful with…
Sean Gray has been really helpful with the Travel advice. I look forward to working with him for my future trips.
18 maj 2026
Omdöme utan inbjudan
Svar från Travel Tycoons Ltd
Dear Sumaiya Khapedi,
Thank you so much for your kind words! 🌟
We are delighted to hear that Sean Gray provided you with such helpful travel advice. Giving our clients the best guidance and insights is what we strive for, and it is wonderful to know you are looking forward to working with him for your future trips ✈️🌍. We can't wait to help you plan your next amazing journey! 🤝✨
Best regards,
Travel Tycoons Team
We have booked holiday with David…
We have booked holiday with David Wilson n he was amazing to help me even till 12 in the evening to take all information n finished booking unbelievable service I l definate book my holiday with travel tycoo n david Wilson again thanks Mr n Mrs chande
7 maj 2026
Omdöme utan inbjudan
Svar från Travel Tycoons Ltd
Dear Leena Chande,
Thank you so much for your wonderful review and for sharing your experience! 🌟
We are absolutely thrilled to hear about the incredible dedication shown by David Wilson. Knowing that he stayed available until 12 in the evening to collect all your details and finalize your booking is a true testament to the unbelievable service we aim to provide 🌙🕒. We truly appreciate your kind words and recognition of his hard work.
It will be an absolute pleasure to assist you and Mr. Chande with your next holiday booking. David and the entire team look forward to welcoming you back! ✈️💼✨
Best regards,
Travel Tycoons Team
Thank you
Hi, Bryan thank you very much to booked us our holiday in morroco i was enjoyed it. About my experience in travel tycoon ltd. It was good and reliable and i was not regret to booked my holiday.
4 maj 2026
Omdöme utan inbjudan
Svar från Travel Tycoons Ltd
Dear Liza Napoles,
Thank you so much for your lovely feedback! 🌟 We are thrilled to hear that you thoroughly enjoyed your holiday in Morocco.
It is wonderful to know that Bryan made your experience with Travel Tycoon Ltd so good and reliable, leaving you with absolutely no regrets. Providing dependable and high-quality service is always our priority, and we truly appreciate your trust in us ✈️🤝. We look forward to booking your next amazing journey! 💼✨
Best regards,
Travel Tycoons Team
Awsymm experience
Hi, Just wanted to give my Feedback is very good package was booked by Bryan very support and helpful staff.The place and service were awesome! Barcelone Santa Suzana Hotel Aquamarina Spa .
The shuttle transfer came on time, and I’m very happy with everything. Will definitely book my holidays again with Travel Tycoons. 4-star hotel and everything I requested was provided. Best holiday package!
6 maj 2026
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Svar från Travel Tycoons Ltd
Dear Sofia Kanwal,
Thank you so much for your wonderful feedback! 🌟 We are thrilled to hear that you had the "best holiday package" experience with us.
It is great to know that Bryan was so supportive and that the Hotel Aquamarina & Spa in Barcelona, Santa Susanna, provided the awesome service you expected from a 4-star establishment. We are also glad the shuttle transfers were perfectly on time and that every specific request you made was fulfilled 🏨🚐. We truly appreciate your loyalty and look forward to welcoming you back for your next holiday! ✈️✨
Best regards,
Travel Tycoons Team
Girls trip gone wrong
Booked a girls trip for 4 to Tunisia through travel tycoons , which very quickly turned into an absolute nightmare as one of us had to drop out last min . Honestly I cannot thank Adam enough for the patience, help & support he had to endure as we changed and searched for alternative options over the course of 4 days . That man is an absolute angel a god send to put up with the amount of times we called to check for different flights , alternative hotels , various airlines & destinations & he never once stoped smiling and upbeat. I cannot praise him enough , he has been and will always remain my go to guy when booking any trip ☺️☺️☺️☺️👍👍
11 maj 2026
Omdöme utan inbjudan
Svar från Travel Tycoons Ltd
Dear Munna,
Thank you so much for your heartfelt review! We are so glad that we could help turn a potentially stressful situation into a manageable one after your friend had to drop out last minute.
It is wonderful to hear that Adam’s patience and positive energy made such a difference during those four days of searching for alternative flights, hotels, and destinations 🌟✨. We take great pride in his dedication to keeping things upbeat, no matter how many changes are needed. We are honored to be your "go-to" for travel planning and can't wait to help you and the girls with your next adventure! 👯♀️✈️💼
Best regards,
Travel Tycoons Team
Just back from our 1st holiday booked…
Just back from our 1st holiday booked with tycoon travel with help of Bryan,lovely guy sorted everything,lovely place,hotel was excellent although bar staff weren't the best,will definitely contact Bryan again soon to arrange our next trip.many thanks.
28 april 2026
Omdöme utan inbjudan
Svar från Travel Tycoons Ltd
Dear Tina Dunne,
Thank you for choosing Travel Tycoons for your first holiday! 🌟 We are delighted to hear that Bryan was able to sort everything out for you and that you found the hotel and location to be excellent.
We truly appreciate your honest feedback regarding the bar staff, we will certainly share this with the hotel management to ensure their service levels match the high standards of the rest of the property 🏨🍹. It’s wonderful to know you’ll be reaching out to Bryan again, and we look forward to making your next trip even more perfect! ✈️🤝✨
Best regards,
Travel Tycoons Team
Holiday Review
We had booked a trip to Morroco through Adam Myers, We had an excellent time during our stay In Morroco. The booking process was also very smooth and easy.
29 april 2026
Omdöme utan inbjudan
Svar från Travel Tycoons Ltd
Dear Sriju Setty,
Thank you so much for your wonderful feedback! 🌟 We are delighted to hear that you had an excellent time during your stay in Morocco.
It is great to know that Adam Myers ensured the booking process was smooth and easy for you. Providing a seamless experience from start to finish is our top priority, and we are glad we could make your holiday memorable ✈️. We look forward to planning your next adventure soon! 🤝✨
Best regards,
Travel Tycoons Team
I am thankful to Mac Turner,as my…
I am thankful to Mac Turner,as my Antalya holidays are really amazing. He booked everything according to our requirements.He was always available for any query.always give us good advice.
5 maj 2026
Omdöme utan inbjudan
Svar från Travel Tycoons Ltd
Dear Customer,
Thank you so much for your kind words! 🌟 We are thrilled to hear that your holidays in Antalya were truly amazing.
It is wonderful to know that Mac Turner took such great care of your requirements and remained available for all your queries. Providing expert advice and ensuring a smooth experience for our clients is exactly what we aim for 🏖️✈️. We truly appreciate your gratitude and look forward to assisting you with your next getaway! 🤝✨
Best regards,
Travel Tycoons Team
Had a fantastic holiday experience
Had a fantastic holiday experience, from booking to the actual holiday. I read reviews of the destination and had lots of back and forth choosing booking dates but Joe Smith was very patient, accommodated all my requests and gave me an unbeatable price. The transfer to and from the airport was also seamless.
I highly recommend this company and would definitely be booking my next holiday through them. Thank you for being very professional Joe.
3 maj 2026
Omdöme utan inbjudan
Svar från Travel Tycoons Ltd
Dear Dr Whalez,
Thank you for your fantastic review! 🌟 We are delighted that your holiday experience was seamless from start to finish, including the airport transfers.
It’s great to hear that Joe Smith’s patience and flexibility helped you navigate the booking dates to secure that unbeatable price ✈️💰. We truly appreciate your recommendation and look forward to organizing your next professional travel experience! 🤝🌍
Best regards,
Travel Tycoons Team
Good job Mr. Joe Smith
We booked holidays with Travel Tycoons recently and were satisfied with service and professionalism of the company especially Mr. Joe Smith. I am happy to ecommend this company to others.
18 april 2026
Omdöme utan inbjudan
Svar från Travel Tycoons Ltd
Dear Riyaz Akhmed,
Thank you so much for your positive feedback! 🌟 We are delighted to hear that you were satisfied with our professionalism and the service provided during your recent booking.
It is great to know that Mr. Joe Smith made such a positive impression on you. Your recommendation means a lot to our team, and we look forward to assisting you with your future travel plans! ✈️🤝
Best regards,
Travel Tycoons Team
Professional and competitive Travel company
Everything goes smooth with the booking. From the start to the end . My travel advisor Roman Issak planned and customised my Morocco holiday according to my needs. I had a great time and can’t recommend enough you guys . I will surely come back and book my holiday with Travel Tycoons again . Thank you 😊
27 april 2026
Omdöme utan inbjudan
Svar från Travel Tycoons Ltd
Dear Irfan,
Thank you so much for your kind words! We are delighted to hear that your holiday to Morocco was such a success and that everything went smoothly from start to finish 🇲🇦.
It is wonderful to know that Roman Issak was able to plan and customize the trip perfectly according to your specific needs, ensuring you had a great time ✈️. Your recommendation means a lot to us, and we are already looking forward to welcoming you back for your next booking with Travel Tycoons! 🌟🤝
Best regards,
Travel Tycoons Team
Well organized and excellent communication
Excellent value for money and far better than booking everything ourselves. Tycoon Travels took care of flights, accommodation, and activities, making the whole trip completely stress‑free for our family. Bryan was polite, calm, and always happy to answer our questions. His guidance in choosing the destination, hotel, and itinerary was spot on. Most importantly, our kids enjoyed each and every bit of the trip, which made it a truly memorable family holiday. Highly recommend.
9 april 2026
Omdöme utan inbjudan
Svar från Travel Tycoons Ltd
Dear Hina,
Thank you so much for your kind words! We are thrilled to hear that we could provide you with better value than self-booking and make your family holiday completely stress-free by handling the flights, accommodation, and activities 🏨✨.
It is wonderful to know that Bryan’s calm and professional guidance was spot on for your itinerary. Most importantly, we are delighted that your kids enjoyed every bit of the trip, creating those lasting family memories is exactly what we aim for! 👨👩👧👦✈️ We truly appreciate your high recommendation and look forward to welcoming you and your family back soon.
Best regards,
Travel Tycoons Team
My experience with travel tycoon has…
My experience with travel tycoon has been so good that every time I've made reservations and look for holiday packages they have assisted me in the best possible way including prices and offers from transportation to the perfect location David Wilson is one of an excellent member of the team who has always assisted me in various destinations and always look for the best price and flexibility to my needs I would always recommend this team especially my good friend David Wilson who has weld looked after me and always look forward to going with this team to more destinations in the future essential thank you to David Wilson many thanks
20 april 2026
Omdöme utan inbjudan
Svar från Travel Tycoons Ltd
Dear Yunus,
Thank you so much for your heartfelt review and for being such a loyal client! 🌟 We are honored that you consistently choose Travel Tycoons for your holiday packages.
It is wonderful to hear that David Wilson has looked after you so well across various destinations, ensuring you always get the best prices, flexible options, and perfect locations 🏨🛫. We truly value the "good friend" relationship you’ve built with him, providing that level of personal care is what we strive for. We are excited to help you explore even more destinations in the future! 🤝🗺️💎
Best regards,
Travel Tycoons Team
Sean Gray - exceptional customer service !
Sean Gray has been ever so helpful with trying to find us flights and hotels for a trip to Thailand in December 2026. Nothing seemed to be a problem, his response rate was quick, very pleasant and great customer service.
Thank you so much for your help Sean, your team are lucky to have you and well done for role modelling exceptional customer service
24 april 2026
Omdöme utan inbjudan
Svar från Travel Tycoons Ltd
Dear Anita Kambo,
Thank you so much for your glowing review! 🌟 We are delighted to hear that Sean Gray has been so helpful in organizing your flights and hotels for your upcoming Thailand trip in December 2026.
It is wonderful to know that his quick response rate and pleasant manner made the planning process smooth and stress-free 🏝️. We truly appreciate your kind words about him being a role model for exceptional customer service; we agree that he is a fantastic asset to our team! ✈️🙌
Best regards,
Travel Tycoons Team
Roman Issac.
Roman Issac.. he was such a good person he helped me so much , he is kind and patience
23 april 2026
Omdöme utan inbjudan
Svar från Travel Tycoons Ltd
Dear Sunanda Chowdary,
Thank you so much for your lovely feedback! 🌟 We are thrilled to hear that you had such a wonderful experience with Roman Issac.
It is great to know that his kindness and patience made a big difference while he was helping you. We take pride in our team’s dedication to providing a supportive and calm experience for all our clients. We look forward to assisting you again soon! 🤝✨
Best regards,
Travel Tycoons Team
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