If I could give this company a zero star I would, I believe they are no longer operating. Really sad to hear of many people's experience especially after mine. This company and everyone who worked wit... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very impressed from start to finish. The booking process was simple. When we arrived at the Asda Car park testing station, the woman was polite and helpful. We completed the test and received our re... Se mer
Företaget har svarat
Took a drop in fit to fly PCR test for our trip with British Airways to Dubai. Test was taken at local Bristol travel agency at 14:25, with results emailed by 05:25 the following morning. I u... Se mer
Företaget har svarat
I required fit to fly PCR test for my daughter I book for Asda Cardiff. I did not receive confirmation e mail but when I emailed covid19administration email address at eurofins.co.uk they quickly... Se mer
Företaget har svarat
Företagsinformation
Om Eurofins - The Travel Testing Company
Skrivet av företaget
Eurofins COVID-19 Travel Testing
We provide Covid testing services through a network of testing stations located across the UK, including drive-through, sampling stations and home testing options to meet the needs of our customers.
Travelling internationally? Be sure you have the tests you need to get where you are going and your tests booked for when you return.
Ways To Test
PCR Testing
Antigen Testing
Home/Postal Testing
Drive Through
Sampling Station
Leaving the UK?
Returning to the UK from a non-red list country?
Kontaktuppgifter
Storbritannien
- traveltesting.eurofins.co.uk
4,0
Bra
6 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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The drive through at Heathrow and Email title issues
The drive through at Heathrow was just a portakabin plonked in a car park with a few cones placed with no thought to the person using this.
We flew in early morning from the States, took ages to find the place with it being off site as such.
We were handed the boxes and told to either do in the car or take home and do.
Considering these tests were nearly £30 each. I believe Eurofins/Trust One are going to be making a lot of money from this.
In addition when I was trying to enter both my wife and I, we could not use the same email and once mine was in process I could see nowhere to add. If I had cancelled mine and then opened again it would not let me use the same email again.
We are abroad again late February and am unsure if I would use your service again
3 februari 2022
Svar från Eurofins - The Travel Testing Company
Hello Ken,
Thank you for your review.
We pride ourselves on maintaining the highest quality standards for our customers, on this occasion I’m sorry to hear that the test site was poorly organised.
I apologise for any trouble that you faced with the app & booking process, I will certainly feed your comments back to the relevant department to avoid this from happening again with any future experiences.
If you wish to discuss this with a member of our team, please use the link below & we will be in touch as soon as possible - https://www.traveltesting.eurofins.co.uk/contact
Take Care,
Kaylee at Eurofins
Superb staff at eurofins Warrington…
Superb staff at eurofins Warrington results back sighing 17 hours thanks got to fly PCR purchased
3 februari 2022
Svar från Eurofins - The Travel Testing Company
Hello Zee
Thank you very much for your review. It’s great to read the feedback from our customers.
I’m thrilled that you were happy with the turnaround time of our testing services.
Kind regards
Jane at Eurofins
Simple to book
Have used this company before and got day two results back quickly. Need to have a fit to fly and this was my first choice.
3 februari 2022
Svar från Eurofins - The Travel Testing Company
Hello Callum,
We are delighted to hear that we are your first choice! It is fantastic that you found we provide the service that you expect.
Kind Regards,
Sandra at Eurofins.
Svar från Eurofins - The Travel Testing Company
Good morning
We are happy to hear you had a positive experience at Eurofins, we value your input.
Thank you for the 5-star review and we do hope to see you again soon.
Kind regards
Jane at Eurofins
Svar från Eurofins - The Travel Testing Company
Hello Paul,
We are really happy to hear our Customer service team were able to assist you with this.
Kind Regards,
Sandra at Eurofins.
Easy process got results in 7 hrs .
3 februari 2022
Svar från Eurofins - The Travel Testing Company
Good morning
Thanks so much for taking the time to share your positive experience, we are grateful for your review.
I'm pleased to hear you are satisfied with the result turnaround time.
Kind regards
Jane at Eurofins
Excellent service!!
All the employees were very friendly and I recieved the test result within 24 hrs. I'm very happy with the service i received.
3 februari 2022
Svar från Eurofins - The Travel Testing Company
Hello Divina
Thank you very much for your review. It’s great to read the feedback from our customers. We hope to be part of your future travel plans.
Kind regards
Jane at Eurofins
Service was hastle free
Service was hastle free. Received the test result within 8 hours. However it was difficult to find the drive thru location near Heathrow Terminal 4. Could have been better sign posted.
3 februari 2022
Svar från Eurofins - The Travel Testing Company
Hello,
Thank you for your feedback. We will pass on your comments re signage not being the best. It is great that you found the process to be hassle free.
Take Care,
Sandra at Eurofins.
Svar från Eurofins - The Travel Testing Company
Hello
Thank you for the 5-star review. We’re delighted to read your positive comments about our service, and we are glad that you found the process straightforward.
Kind regards
Jane at Eurofins
This was an absolute pleasure
This was an absolute pleasure! Quick, clear & simple! My result came the next morning too!
3 februari 2022
Svar från Eurofins - The Travel Testing Company
Hello Sylvia
Thank you very much for your review. It’s great to read the feedback from our customers.
I’m thrilled that you were happy with the turnaround time of our testing services.
Kind regards
Jane at Eurofins
I only gave 1 star as got to airport…
I only gave 1 star as got to airport and PCR wasn’t accepted as it wasn’t done by a registered person 😡
3 februari 2022
Svar från Eurofins - The Travel Testing Company
Hello Christine,
Thank you for your review.
We are very sorry to hear the PCR was not accepted. All of our tests are self administered meaning we do not conduct these tests for you.
If you wish to discuss this further, please contact us via the link below & we will be in touch as soon as possible - https://www.traveltesting.eurofins.co.uk/contact.
Kind Regards,
Kaylee at Eurofins
Easy to follow steps and job done
Easy to follow steps and job done. I did my test in the morning morning and by afternoon my results were there
3 februari 2022
Svar från Eurofins - The Travel Testing Company
Hello
Thanks so much for taking the time to share your positive experience, we are grateful for your review.
I'm pleased to hear you are satisfied with the result turnaround time.
Kind regards
Jane at Eurofins
Late test result.
My test result did not come back within 24 hours and I had to chase it up. Eurofin staff explained that an incorrect button had been pressed! It was then belatedly forwarded to me.
Better system of checks required.
3 februari 2022
Svar från Eurofins - The Travel Testing Company
Hello Nigel,
Thank you for your review.
We are very sorry to hear of the issues you had receiving your results, I will certainly feed all comments to the relevant team to avoid situations like this from happening with any future experiences.
Kind Regards,
Kaylee at Eurofins
Friendly staff and efficient service.
3 februari 2022
Svar från Eurofins - The Travel Testing Company
Hello Bassem
Thanks for taking the time to leave your review, it is appreciated.
We love to hear customers feedback and I'm delighted you had such a positive experience from start to finish.
Kind regards
Jane at Eurofins
Good service and time
3 februari 2022
Svar från Eurofins - The Travel Testing Company
Good morning
Thank you so much for taking the time to leave us a positive review.
We appreciate it and we hope to be able to help you travel again soon.
Kind regards
Jane at Eurofins
Staff were excellent at the Heathrow…
Staff were excellent at the Heathrow drive through. Test certificate delivered after 7 hours. Would highly recommend
3 februari 2022
Svar från Eurofins - The Travel Testing Company
Hello Stephen
Thank you for the 5-star review. We’re delighted to read your positive comments about our drive through testing service.
We appreciate you taking the time to recommend our services.
Kind regards
Jane at Eurofins
Very quick telephone response
3 februari 2022
Svar från Eurofins - The Travel Testing Company
Hello Anthony
Thank you for sharing your positive experience with Eurofins.
I am glad to hear that our customer service team answered and dealt with your enquiry quickly.
Kind regards
Jane at Eurofins
It’s easy and simple to book
It’s easy and simple to book, plenty of information there, price also reasonable and results delivered even earlier than promised time. Booked with them before as well. Due to the good service I am booking with them again
3 februari 2022
Svar från Eurofins - The Travel Testing Company
Hello,
Thank you for your continued custom, we really do appreciate this. We are pleased that you find the service to be straightforward from start to finish and that you have had a quick turnaround on your results.
Kind Regards,
Sandra at Eurofins.
excellent on-site experience
The on-site person at London Heathrow drive-through was very professional and helpful in explaining the process and helping us to set up and log in to our account to receive the results.
The testing procedure on the packaging could be better as it wasn't clear what the absorbent material was for.
The directions to the testing centre confusing, postcode drove us straight past it and the exterior signage not very clear.
Results through after 7 hours - outstanding!
Otherwise a good experience.
3 februari 2022
Svar från Eurofins - The Travel Testing Company
Hello Amanda,
Thank you very much for your review. It’s great to read the feedback from our customers.
We are thrilled that you were happy not only with the easy to follow process but with the turnaround time of our testing services.
Regards
Sandra at Eurofins.
Fast results and economical test prices
Simple and efficient test procedure. Results turnaround is quite good. Prices are competitive for the tests
3 februari 2022
Svar från Eurofins - The Travel Testing Company
Hello Vineet
Thank you for the 5-star review. We’re delighted to read your positive comments about our testing service, and we are glad that you had a pleasant experience.
Our website is always updated with our most current pricing for each available test kit, so you can be assured you are always getting the latest price.
Kind regards
Jane at Eurofins
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