Travel Village Omdömen 3

I booked a p&o cruise with travel village. I booked two cabins. Both cabins included some onboard spend and my sons also included complimentary car parking. Unfortunately, it was only on the drive down to Portsmouth that I realised I hadn’t had any information regarding parking. This meant that I had to book and pay for car parking myself at a cost of £120. I hadn’t noticed the small print on an email attachment that said I had to prebook at least 35 days in advance. I wasn’t told this at the time of booking or received any reminders about this. Also. although the attachment was sent to me it was actually addressed to my son and.
I am very disappointed that I have now lost the original onboard spend that I could have had and also ended up paying £120 for something that was included in the price of my holiday.
I have found the whole experience very stressful and would not recommend using this travel agency. In future I would definitely book directly with p&o. I am hoping that Travel Village do the decent thing and refund the cost of my parking but from the emails I have received from them I think this will not be the case . I am stuck in a situation where P&O are blaming Travel Village and Travel Villagd are blaming me for not reading the small print on one email attachment.

With just one word the service is unique

My tour of Cairo, Giza, & Saquara was phenomenal. I was treated to a level of friendliness, and professionalism I will never forget. My guide’s knowledge of pyramids at Giza, Djoser’s step pyramid at Saquara, the mosque in the citadel, and other places was exceptional. They made me feel safe as a solo traveler and ensured I was at the train on time and waited with me until it arrived, then picked me up when I returned to Cairo. She ensured I had plenty of high quality photos to remember this amazing experience and even switched up my itinerary to avoid a hazy morning at Giza to the afternoon to ensure my photos were spectacular. I had several guides in Egypt who were all very good but Heba was a special guide who cares deeply about her country, its culture, and her client. I continue to stay in touch with her and I’m proud to call her my friend. I wouldn’t hesitate for a second to recommend this tour agency!