Tranzitt Omdömen 

1 302
TrustScore 5 av 5

4,9

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Excellent service, they follow it up closely almost a day before travel, send all details and the drivers usually arrive 15 mins ahead of scheduled pick up! I arranged 3 different trips through them a... Se mer

Betygsatt 5 av 5 stjärnor

Fantastic experience! Reliable, good at communicating and great price. I needed someone to pick up my mum from the airport who had a strained shoulder and two massive suitcases and they were extremely... Se mer

Betygsatt 5 av 5 stjärnor

Connection worked brilliantly. Driver and company could not have been more helpful as I left something in their car and they returned with it as soon as I let them know. Excellent service.

Betygsatt 5 av 5 stjärnor

Although we had tentatively booked date place and time with Tranzitt I had not confirmed it. To my surprise they honoured the price quoted 2 months previously despite the increase in costs. There... Se mer

Företaget har svarat

Företagsinformation

  1. Taxitjänster
  2. Minibusstaxi
  3. Prisjämförelsesajt
  4. Arrangör av sightseeingturer
  5. Turistattraktion
  6. Transporttjänst

Skrivet av företaget

If there is a mobility service provider that cares about the happiness of our guests as much as that of the drivers, it is Tranzitt. Here, we believe that a happy environment for both the service provider and the consumer is the only way to achieve superior levels of customer satisfaction. Hence we’ve created a brand where we constantly strive to provide the best in mobility services that is also underpinned by a happy driver ecosystem. Honesty, punctuality, and courtesy may sound like a list of cliched virtues, but we believe that even though cliched, they are the rarest and most profound human expressions found in any professional service.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(1 302)

178 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

First-class service from booking to drop off

First-class service from start to finish. The driver arrived on time, the pickup and drop-off were perfectly organised, and the journey to and from the airport was smooth and stress-free. Reliable, professional, and punctual — I would highly recommend this transit company for airport transfers to and from home.

I had originally booked long-stay parking at Stansted, but it was cancelled after my car was broken into. I had to arrange transport at the last minute, and Tranzitt helped me quickly and efficiently at a very reasonable price. Other taxi companies were quoting exorbitant fares, but Tranzitt provided an excellent, reliable service when I needed it most.I was relieved with family of 4 and luggages
Highly recommended.

20 december 2025
Omdöme utan inbjudan
Logotyp för Tranzitt

Svar från Tranzitt

Hey Sathish! what a lovely review!

We truly appreciate you taking the time out of your day to capture all the good details of your experience with us!

To help customers in the tricky circumstances you describe, is definitely our mission and we are very glad that you felt that we delivered that to you.

Anytime you want airport runs in and around London, we are just a few clicks away! We would absolutely look forward to seeing you again soon. Take care!

Betygsatt 5 av 5 stjärnor

Very pleased with the experience

Courteous, friendly and, overall, great value for money. It was also helpful that they kept us constantly informed.

5 januari 2026
Omdöme utan inbjudan
Logotyp för Tranzitt

Svar från Tranzitt

Dear CLR, thank you very much for the great review!

Thank you especially for pointing out our operating characteristics! We look forward to seeing you again soon. Take care!

Betygsatt 5 av 5 stjärnor

Use Tranzitt for business trip to London

Use Tranzitt for eBay business trip to London. A reliable, trustworthy company. Drivers are always very friendly and professional. Great prices also. Would highly recommend.

12 januari 2026
Omdöme utan inbjudan
Logotyp för Tranzitt

Svar från Tranzitt

Thank you Mr & Mrs Milne!

We are very happy that you found as reliable, friendly and professional! Grateful for your recommendation as well.

Looking forward to seeing you again soon. Always a click away if you want transportation in London. Take care!

Betygsatt 5 av 5 stjärnor

Great service

Great service, reliable and very professional. Great communication on the night with the driver who was on time, friendly and drove us home safely. Excellent company will be using them again for an airport transfer later this month. Would highly recommend.

27 december 2025
Omdöme utan inbjudan
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Svar från Tranzitt

Dear Mrs Julie Wood, thank you very much for the great review!

Very grateful for the recommendation and we are very happy that you think our services are excellent.

We absolutley look forward to seeing you again soon. Take care.

Betygsatt 5 av 5 stjärnor

Our go to airport taxi service

This is the fourth time we’ve used Tranzitt and it’s been great each time. Good value and easy to book. Each time the quality of the car has been high, the drivers have good customer service. We’ve never had a delay. The company also checks in with us to a h time to make sure everything is going well. Would highly recommend

28 december 2025
Omdöme utan inbjudan
Logotyp för Tranzitt

Svar från Tranzitt

Thank you so very much Kerry!

Very grateful for your recommendation, especially from a returning customer for four times now, and counting. Many thanks for capturing all the details here and hope to see you soon again.

Happy new year!

Betygsatt 5 av 5 stjärnor

Great experience

Great experience, easy to book, good price and driver turned up early. Great experience overall

25 december 2025
Omdöme utan inbjudan
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Svar från Tranzitt

Thank you Hannah!

Great to know that our service was easy and worthwhile over all! Hope to see you soon again.

Happy new year! Take care.

Betygsatt 5 av 5 stjärnor

Easy to book and very cost effective

Easy to book, contact all the way to flight. Then on landing a very easy to find the driver and a good drive all the way home. Much better and cheaper than Uber or Bolt. Definitely will use for all airport pickups and drop offs in the future

18 december 2025
Omdöme utan inbjudan
Logotyp för Tranzitt

Svar från Tranzitt

Thank you Brendan!

It definitely looks like you enjoyed the service end to end - thanks for the wonderful observations.

Indeed, we would be absolutely delighted to offer you the very same experience every single time. Looking forward to seeing you again. Take care!

Betygsatt 5 av 5 stjärnor

Excellent- able to change times of a…

Excellent- able to change times of a long trip with short notice, I would recommend to anyone travelling at distance, very reliable.

17 december 2025
Omdöme utan inbjudan
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Svar från Tranzitt

Great to know Liz!

Thank you for the 5 star review. Yes, we always see the possibility of accommodating customer circumstances where possible.

Hope to see you again soon. Take care!

Betygsatt 5 av 5 stjärnor

All went well twice now

All went well twice now. Recommended.

12 december 2025
Omdöme utan inbjudan
Logotyp för Tranzitt

Svar från Tranzitt

Great to know Popop!

Please rest assured it will be the same in the future as well. Thank you for your custom and we hope to see you soon again! Take care.

Betygsatt 5 av 5 stjärnor

We had 2 great experiences with our…

We had 2 great experiences with our driver and on my first, I dropped my handphone onto the street. As I thought I had dropped the phone in his car, I whatsapp the Tranzitt whatsapp platform- and got almost immediate response, which surprised me. They tried to call the driver and kept me updated. Finally I found my hand phone on the road where I alighted. The driver was almost driving back to my hotel when I found it. I am impressed by such quick, responsive and thoughtful service. I will most certainly recommend this company to others.

5 december 2025
Omdöme utan inbjudan
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Svar från Tranzitt

Hey Kok, thank you for the really wonderful review!

It is so lovely to read your kind mention of the quick responsiveness of the customer service during what looked like an emergency. But we are very glad that you found your phone back! Great relief.

We hope to see you back very soon and thanks again.

Take care!

Betygsatt 5 av 5 stjärnor

Super

Super! Positive experience, good driver. Strongly reccomanded!

27 november 2025
Omdöme utan inbjudan
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Svar från Tranzitt

Thank you Claudia!

Very encouraging review and we are very happy that you had a positive experience.

Looking forward to seeing you again soon.

Betygsatt 5 av 5 stjärnor

Would 💯 use Tranzitt as the company’s…

Would 💯 use Tranzitt as the company’s go to private hire company. Have used them three times in the past month for airport drop off and pick-up for Gatwick and Heathrow airports and for the rugby at Twickenham. The Twickenham game there was a lot of different pick-ups and drop-offs and nothing was too much bother. So reliable and courageous. Would recommend every time.

16 november 2025
Omdöme utan inbjudan
Logotyp för Tranzitt

Svar från Tranzitt

Many thanks Tracy!

We would 💯 be delighted to see you again in our service as well!

Thank you so much for taking the time to write such lovely details!

We are particularly delighted that you can say this as a returning customer for the third time (and many more to come).

Very grateful for the generous recommendation and hope to see you soon again. Thank you and take care!

Betygsatt 5 av 5 stjärnor

Chauffeur en avance souriant et très…

Chauffeur en avance souriant et très gentil, conduite agréable et très bon suivi de la société et très réactive en cas de question

7 december 2025
Omdöme utan inbjudan
Logotyp för Tranzitt

Svar från Tranzitt

Chère Pauline, merci beaucoup pour votre gentil commentaire !

Oui, notre mission est d'être aimables, réactifs et très efficaces.

Nous sommes ravis que cela ait été perçu ainsi. Au plaisir de vous revoir bientôt. Prenez soin de vous et encore merci!

Betygsatt 1 av 5 stjärnor

Did not provide service we paid for

We booked a meet and greet at heathrow airport for 10:15am as confirmed in booking. We need this as we had too many bags to handle ourselves. Included with their booking is 15 minutes wait time. We made it to the arrivals hall at 10:25am. Driver was not there. After a phone call they advised us to walk outside with all our suitcases to a parking garage where we waited a further 20 minutes for pickup.  This is not acceptable as we booked a meet and greet service. We were advised 2 different excuses. Tranzitt advised this was due to our flight arriving late. How can this be when we booked for a specific time and we were at the arrivals hall within the 15 minute wait time? The driver said they were never booked in as a meet and greet. 

We could have purchased a better service with a minicab for £30-£40 less than what we paid Tranzitt. After a lot of back and forth, they offered a £10 refund. I expressed that this is not acceptable do to them not providing the service we paid for. They then offered £25 as a final offer. Again this is not acceptable. We should be at least refunded the amount to bring the total cost in line to the service they actually provided. A good, honest and reputable company would offer the difference and then some as compensation for wasting our time and not providing what we paid for. We ended up paying more money for a worse service. Never again, I strongly advise not using Tranzitt.

Update 12 December 2025. I noticed a reply from tranzitt 4 days ago and immediately contacted them again advising their response is factually incorrect. I asked if they would like to correct their claims but no response. The driver was not waiting for us in the parking lot. We went exactly where the driver asked us and we waited a further 20 minutes for them to arrive. Furthermore the driver never made any request to us which we denied. We went exactly where they asked when they failed to arrive for the meet and greet at the booked time. I am appalled that tranzitt would try to provide false information to try and underplay their incompetence and negligence.

5 december 2025
Omdöme utan inbjudan
Logotyp för Tranzitt

Svar från Tranzitt

Dear customer, thank you for the detailed review and it is appreciated.

We have investigated this and it appears that the driver had missed the request about the meet and greet service, and instead was waiting for you at the parking lot. We apologise for the confusion which caused a 10 minute delay and the driver requested you if you can come to a particular location not to cause any further delays which you were not able to accept.

We have duly offered you the refund proportionate to the missing of the meet and greet service. We have also discussed this with our provider who has assured that the meet and greet will never be missed ever in the future, and this was a very rare and once only event. Apologies again and thanks for the review. Best wishes.

Betygsatt 5 av 5 stjärnor

Perfect

Very kind, profecional and nice trip! Also very good price for it. Everything was perfect, big thanks!

22 november 2025
Omdöme utan inbjudan
Logotyp för Tranzitt

Svar från Tranzitt

Thank you very much Marina!

We are very happy that you had a perfect trip. You are most welcome and we hope to see you again soon!

Betygsatt 5 av 5 stjärnor

Professional, courteous and respectful

I was the passenger alongside my partner, who managed the booking for our trip. Every single interaction between the customer service team & our driver were beyond professional. Their care, patience and consideration made what would’ve been a very stressful journey unbelievably smooth. Thank you all so much for your time! Definitely recommend this company.

18 november 2025
Omdöme utan inbjudan
Logotyp för Tranzitt

Svar från Tranzitt

Hey Jess, you perfectly summed up the values we believe in and our characteristics. Thank you so very much! 😊

We absolutely value your choice of words and it encourages us even more. Thank you for the details mentioned here and we are also grateful for your recommendation.

We look forward to seeing you again soon. Take care!

Betygsatt 5 av 5 stjärnor

Absolutely amazing company all around!!!

Absolutely amazing company. The driver Sameer was incredibly patient & accommodating during our trip. Before I’d even had the trip I’d realised I’d made a mistake on my booking, the customer service team, Shree, was fantastic and got everything fixed for me. Similarly, another customer service team member, Shubha, checked in on me during our ride to ensure all was going well. Highly recommend this company! Would definitely use again!

18 november 2025
Omdöme utan inbjudan
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Svar från Tranzitt

Dear LJ, thank you so very much!

It is very heartening to read your wonderful review! We are elated that you can describe us as 'amazing company all around'. Very grateful for that.

Thanks for taking time out to point out every single aspect you liked about us. We will definitely pass on your mentions to Shree, Shubha and also Sameer.

We look forward to seeing you soon again. Take care!

Betygsatt 5 av 5 stjärnor

Hi, Hi, I just wanted to thank you for the service today. The driver who took me from London to Norwich was excellent. Everything was clear and organized — from the WhatsApp and email updates to the a

Hi,
I just wanted to thank you for the service today. The driver who took me from London to Norwich was excellent.
Everything was clear and organized — from the WhatsApp and email updates to the accurate pick-up time.
The driver was very helpful with my luggage and his driving was excellent as well.
I was really impressed, and I’ll definitely be using your service again in the future.
Thank you.

18 november 2025
Omdöme utan inbjudan
Logotyp för Tranzitt

Svar från Tranzitt

Thank you Abrar!

We really appreciate you taking time out to write all the beautiful details of your experience.

Very nice of you to mention the friendliness of the driver and also the efficient communication throughout.

Of course, we would be delighted to see you again soon. Thanks and take care!

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