Everything about Translatepress is convenient. It shorten me a lot of spent time on translating words. Also its customer support is very kind and helpful. Only issue you can come up is that some trans... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We used TranslatePress to translate our website and the results were outstanding. The translation quality was excellent and saved us a lot of time. When our Business licence was renewed automatic... Se mer
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Great product and fantastic support team! The right price and features set. Highly recommended. I can easily add more translation tokens or bring my own solution.
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Affordable and easy to set up. Mature software with a nice interface and many tweaks available (if you want). Looks nice on the website. Every single word and sentence can be edited to improve the aut... Se mer
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Företagsinformation
Skrivet av företaget
The WordPress translation plugin that anyone can use! A better way of translating your WordPress site directly from the front-end, with full support for WooCommerce, complex themes and site builders. A WordPress translation plugin that's easy to use for a change.
Kontaktuppgifter
Rumänien
- translatepress.com
4,7
Utmärkt
242 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great help from their support team
Great help from their support team. They were really fast to reply!
16 augusti 2024
Omdöme utan inbjudan
Svar från TranslatePress
Hi,
We are thrilled to hear about your experience with our support. Your satisfaction is our top priority and we are happy to hear that our team could assist you effectively and promptly.
We are honored to receive your 5-star rating and review; we continue to stay committed to offering excellent service. Thank you for choosing TranslatePress.
The best WP translation plugin ever.
The best WP translation plugin ever.
Great support as well.
I highly recommend this plugin, do not look for any other!
12 augusti 2024
Omdöme utan inbjudan
Svar från TranslatePress
Thank you so much for your positive review!
We’re delighted to hear that you enjoy using our plugin and that our support has been great as well.
We're always here to provide you with quick and responsive support. If you have more questions or need further assistance in the future, please don't hesitate to reach out.
Best Regards,
Good Support
Good Support, the plugin works really fine, since Years no problems
1 augusti 2024
Omdöme utan inbjudan
Svar från TranslatePress
Hi,
We're glad that you are having a great experience with our plugin and its support structure. It's users like you that make our job so rewarding.
Best Regards,
Excellent service and platform and very…
Excellent service and platform and very responsive to questions. Would recommend!
4 juli 2024
Omdöme utan inbjudan
Svar från TranslatePress
Hello Tim,
Thank you very much for the 5-star review! We are delighted to hear that you have found our service and platform excellent and responsive. We aim to provide the best service to our customers and your positive feedback means a lot to us.
If you have any questions, need further assistance or there is anything else you would like to discuss, please feel free to reach out. We're happy to help!
Svar från TranslatePress
Hello,
Thank you so much for leaving us a 5-star review. We're thrilled to hear that you're enjoying the functionality of TranslatePress. Our goal is to always provide the best user experience with our plugin.
Best regards,
What I liked the most is the simplicity…
What I liked the most is the simplicity compared to other plugins. What would take us weeks with a competitor plugin, took us hours with TranslatePress.
17 juni 2024
Omdöme utan inbjudan
Svar från TranslatePress
Dear Simeon,
Thank you very much for your positive review! We're really glad to hear that you appreciate TranslatePress and that ihelp you to save time compared to other options you've tried.
We strive to make our plugin user-friendly and effective so it's great to hear that we hit the mark for you. We appreciate your feedback and we hope you continue to enjoy using TranslatePress.
Don't hesitate to reach out if you ever need any assistance with our plugin.
Best Regards,
Don't trust, nightmare that destroyed my website
I see them responding here to reviews and been waiting for customer service for days. I had the translation with Google, in some point out of nowhere they stop working. I change to their "TranslatePress AI". They ask me to renew to have the automatic translation added if you are a current user you don't get it (great), bought a new membership with 200K credits. Then my credits disappear, translation disappears, customer service says I have use all the credits - can't justify how - and nobody responds since then. Went ahead and bought extra 500K credits because I have an important presentation to show the website and thought that would fix it, and the website still NOT translating automatically. To my surprise, just navigating trying to figure out what's wrong and 60K credits disappear from my account and still no translations - only a few thing or some pages-. I have an important meeting tomorrow and thanks to this plugin my website is BUTCHERED, do not trust at all costs. Worst customer service experience I had in 14 years managing Wordpress sites. My first negative review ever, that's how upset I am with this people, this feels like a huge scam and those good reviews for customer service pretty sure are fake. Be aware
30 juni 2024
Omdöme utan inbjudan
Svar från TranslatePress
Hi Ines
Thank you for reaching out. I'm sorry for the issues you've encountered and for any inconvenience it might have caused. I thoroughly reviewed your open tickets and it appears that you contacted us primarily during the weekend. I should inform you that our support isn't active during these times, including Friday, as clearly mentioned on our website. Tickets submitted during the weekend are usually responded to at the beginning of the following week.
This happens to be your case too. A member of our team reached out to you today with a preliminary solution and asked for further details to properly diagnose the problem. We are waiting for your reply there.
Normally, a low rating is attributed to plugins that have absent support, unresolved bugs, or do not follow WordPress guidelines. TranslatePress, however, does not fall into these categories. We hope this clarifies that we have no intention to avoid helping you, it's just that we are not available during certain periods of time.
In the meantime, if you would kindly consider updating your preliminary review, we would greatly appreciate it. We believe a revised review would more accurately reflect the continuous nature of our support process. Once we have completely resolved your issue, your updated review based on overall experience would be helpful to others who might be considering our plugin. We highly value your feedback and look forward to resolving the issues you've encountered.
Your understanding and patience are highly appreciated.
Best Regards,
Amazing support team and a great plugin…
Amazing support team and a great plugin which does exactly what we wanted !! Thanks guys !!
26 juni 2024
Omdöme utan inbjudan
Svar från TranslatePress
Thank you for your positive 5-star review on Trustpilot! We're thrilled to hear that you're happy with our support team and our plugin.
At TranslatePress, customer satisfaction is our top priority. It's great to hear that our plugin is meeting your needs and expectations.
If you have any questions or need further assistance, don't hesitate to get in touch. We're always here to help.
Plugin molto utile per la traduzione…
Plugin molto utile per la traduzione automatica del tuoi sito web. La funzionalità più utile è la traduzione manuale andando a modificare le parole che vorresti cambiare della traduzione automatica. Ho utilizzato il loro plugin premium per dei siti a cui servivano più di due lingue ed è stato gestito magnificamente.
25 juni 2023
Omdöme utan inbjudan
Svar från TranslatePress
Thank you so much for your 5-star review!
We are delighted that you found our automatic translation integration and manual translation feature useful, and that our plugin met your needs.
We appreciate you taking the time to share your positive experience with us. Your feedback is invaluable and helps us continually improve our services.
Excellent customer service
Excellent customer service. I had a few issues and they were responsive and able to find a solution. Great company.
24 juni 2024
Omdöme utan inbjudan
Svar från TranslatePress
Thank you so much for your 5-star review! We're delighted to hear that you had an excellent experience with our support team. It's wonderful to know that your issues were promptly resolved.
We truly appreciate your kind words and your support!
Great plugin
I've been using translate press for almost two years now and I'm very happy with it. You can do one additional language with the free version and multiple languages with the paid version. It's intuitive and easy to use; you can translate directly on the user-facing page so it's easy to see if you're missing any parts. I've had very few problems, but any time I had a question Anca and the other members of the support team were quick to reply with a solution. Would recommend hands-down.
17 juni 2024
Omdöme utan inbjudan
Svar från TranslatePress
Hello,
Thank you so much for your positive review and for your continuous support. We are thrilled to hear that you are enjoying your experience with TranslatePress. We're particularly glad to know that you find our tool intuitive and that it's helping you translate your website effectively to multiple languages.
Our team worksto provide timely and accurate support, so your feedback is really appreciated. It's great to hear that your experience with us aligns with the service we strive to provide.
Thank you once again for your kind words; we look forward to serving you for many more years!
Best Regards,
The experience was terrible
The translated content of this plugin will occupy a large amount of database, causing the CPU to exceed the server limit. I can't solve this problem now.
9 juni 2024
Omdöme utan inbjudan
Svar från TranslatePress
Hi,
We didn't find any ticket from you in our system. If you've contacted us through our support channel, please respond to that communication so we can look deeper into your issue. If you haven't yet opened a support ticket, I encourage you to do so, clearly outlining the problems you're experiencing (if you are a free user, you can use the pre-sale section from our support page). This will allow us to directly test your site and possibly offer suggestions to enhance the performance of your translated pages.
In the interim, and if it's not too much to ask, would you consider temporarily adjusting your review? We believe this might better represent the ongoing nature of our support process. After we resolve the issue, we'd appreciate if you could update your review based on the overall experience, as it provides a more comprehensive understanding for others who might be considering our plugin.
We take all user feedback seriously and want to ensure you're getting the most out of TranslatePress. We’d appreciate your cooperation in identifying and resolving this issue.
Best Regards,
Great plugin
Great plugin, and the customer support is helpful and efficient!
11 juni 2024
Omdöme utan inbjudan
Svar från TranslatePress
Hi,
We sincerely appreciate your positive feedback and the time you have taken to leave us a 5-star review. It's an absolute joy knowing that you find TranslatePress to be a great plugin and our support to be helpful and efficient.
User satisfaction is our number one priority.
Should you have more inquiries or require further assistance, please do not hesitate to get in touch with us.
Best Regards,
Great plugin for any…
Great plugin for any WooCommerce/Wordpress user who needs his or her website translated in different languages. What's even better than the plugin itself is their support if you have any problems, questions etc.!
Thanks a lot :-)
23 maj 2024
Omdöme utan inbjudan
Svar från TranslatePress
Hello Chris,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you found our plugin helpful for your WordPress & WooCommerce site translation needs. Our team works to ensure users like you have a seamless experience and answers to your questions.
We appreciate you taking the time to share your positive experience with us. Your feedback is invaluable and helps us continually improve our services.
Best Regards,
Great support
Great support, they are very open to discussion and listening to concerns.
11 maj 2024
Omdöme utan inbjudan
Svar från TranslatePress
Hello Clément,
Thank you for your kind words and for taking the time to update your review of TranslatePress on Trustpilot. We greatly appreciate your feedback and are thrilled to hear that you have had a positive experience with our support team.
Best Regards,
使いやすさと素早いサポート
まず、導入が簡単だと感じました。
ビジネス版を利用していますが、DeepLに対応しているので精度の高い翻訳が可能です。
意図しない翻訳があった場合は、管理画面から簡単に修正できます。
途中、自分では解決できない問題にぶつかりましたが、素早いサポートですぐに解決できました。
22 maj 2024
Omdöme utan inbjudan
Svar från TranslatePress
Hello,
Thank you so much for your 5-star review and for taking the time to share your experience with TranslatePress. We're thrilled to hear that you found the integration simple, and our DeepL compatibility useful for accurate translations.
It's great to hear that you were able to make easy corrections when unintended translations were detected. We understand that challenges can occur and I'm glad that our support team was able to help you resolve your issue quickly.
Again, we appreciate your kind words and look forward to continuing to provide you with high-quality service.
Best regards,
Meine Empfehlung: Translatepress
Ich nutze Translatepress – neben der Bezahlversion – auch in der Gratisversion. Das Plugin tut genau das, was es soll: Schnelle und effektive Übersetzungen für WordPress. Und der Support ist hervorragend.
17 maj 2024
Omdöme utan inbjudan
Svar från TranslatePress
Hello Oliver,
Thank you for your wonderful review and for appreciating our plugin and support services.
We're delighted to hear that you find TranslatePress effective and efficient for WordPress translations. It's always our goal to provide a fast and straightforward solution for multilingual websites.
Your feedback encourages us to continually strive for excellence.
Best regards,
Nice plugin and great support!
16 maj 2024
Omdöme utan inbjudan
Svar från TranslatePress
We appreciate your positive review on Trustpilot. We're thrilled to hear that you find our plugin useful and our support team helpful.
Excellent traductor plugin
Excellent firm, translatepress software is by far the best traductor for wordpress I used, easy, well organised, we could developp some elements to use it on woocommerce and traduce emails and every elements for users.
Support is excellent too and I give them a special thanks for their help.
15 maj 2024
Omdöme utan inbjudan
Svar från TranslatePress
Hi,
Thank you so much for your 5-star review and for taking the time to share your positive experience with TranslatePress. We are incredibly grateful to hear about your experience and overjoyed to know that our software and support has met your needs and expectations.
We are particularly glad to know that you found our translations on WordPress easy and well-organized. We are continuously striving to improve TranslatePress, and feedback like yours is invaluable in this process. We are also thrilled that you found the support excellent, we are always here to help.
Thank you once again for your support. We look forward to continuing to serve you with the highest quality translation tool and service.
Great product, great support
Great product, great support. Recommended!
3 maj 2024
Omdöme utan inbjudan
Svar från TranslatePress
Hello Steve,
Thank you for leaving us a 5-star review! We're thrilled to hear that you find TranslatePress a great product and appreciate the support we provide. It's always a pleasure to know that we're helping our users achieve their goals. Seeing our work translating into users’ success is what motivates us to keep improving and providing the best possible service.
Please feel free to reach out if you need any further assistance or have any queries concerning TranslatePress.
Best Regards,
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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