Peter was so kind, understanding and empathetic when we had our little doggie cremated with Tranquility. Thanks so much for your sensitive approach, a great service.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is our second dog that we trusted with Tranquility & again Peter was so kind, compassionate & caring when he collected our beloved Brandy (Bear Bear) nothing is ever to much trouble & he goes a... Se mer
From my initial contact, Peter was professional and considerate, explaing the service provided. On arrival at the premises there was a basket to place the cat in. I was given time to chat about the ca... Se mer
I had an extremely upsetting experience with Tranquility and cannot recommend them. From the start, there was no communication – I was never informed when they picked up my dog. I had to constan... Se mer
Företagsinformation
Skrivet av företaget
Individual, caring and respectful cremation for your beloved pet. When the time comes to say goodbye to our beloved pets, we all want them to have a loving send off. At Tranquillity pet cremation, we have been pet owners all our lives. We understand that they are more than just a pet and are a member of the family, so we understand the sorrow it causes when we lose them. We offer a caring and easy service, where you get to choose the final journey that is right for you and your pet.
Kontaktuppgifter
Peppard Common, RG9 5LB, Henley on thames, Storbritannien
- 01491 714034
- hello@tranquillitypc.com
- tranquillitypc.com
4,4
Utmärkt
70 omdömen
Har besvarat 40 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Jared was wonderful
Jared was wonderful, coming In the night to another town to pick up Anže Kopidog and Peaches when they died, months apart. They are professional, friendly, and available 24/7
14 december 2022
Omdöme utan inbjudan
Compassionate and Professional
I called Peter on a Sunday as my dog had passed in his sleep overnight. I left a message and Peter got back to me very quickly and came and took my dog away. He showed great compassion and care in doing this. He brought back the ashes five days later to me.
Very professional service and helped me cope with a very traumatic and sad situation. I hope I don’t have to use him again anytime soon, but I would not hesitate if the need arose.
12 november 2023
Barrett family
The whole communication from start to finish was second to none. Peter was attentive and ensured that all details were discussed, he collected and returned our loving cat “little sooty” in the most respectful manner.
10 oktober 2023
Not professional
After ringing several times and just an answer phone we were disappointed, eventually someone answered and I was told they weren’t doing any cremations as they were moving! No message on the answer phone and nothing on your website! I was told you would ring and explain to my partner, you couldn’t be bothered to even do this. I’m afraid you have lost us as customers as I prefer someone more professional. Although I like to support local businesses, this time and in future I shall be using Dignity.
UPDATE:
Reply to Tranquility
You did not ring back at all. I eventually managed to get to speak to someone when I phoned!! You only mentioned Dignity, which we already have used twice before, so had no hesitation in going back there again. I have now come across another Pet Crematorium which has come highly recommended. We wanted to support a local company this time, but at a very sad and upsetting time you let us down
27 april 2023
Omdöme utan inbjudan
Svar från Tranquillity Pet Cremation
I'm very sorry that this is the way you feel. I believe that we rang you back on the same day you left a message, and explained the situation and that we were incredibly sorry we could not help, but we did recommend 2 companies that we know were of the high standard we expect. I see that you used one of them.
We are a small business and deeply care for all of our clients.
Great service.
Very good service and people were caring, kind and sympathetic.
Happy with the service
Will use again
15 mars 2023
Svar från Tranquillity Pet Cremation
Thankyou Mandy. In the nicest possible way, I hope you dont have to use us again for quite a while.
Smooth and sympathetic service
Fantastic service - collection and delivery sensitively handled and kind and sympathetic customer service. Made what could have been a distressing experience, bearable and stress-free.
10 mars 2023
I couldn’t have wished for a wonderful…
I couldn’t have wished for a wonderful experience at a heartbreaking time. It was a pleasure to meet Peter when he returned my Ruby. Everything was great from start to finish. Thank you so much
2 mars 2023
Svar från Tranquillity Pet Cremation
Thank you Nicki. It's never an easy time, but I'm glad we could help in our small way.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.