trainwell Omdömen 

49
•
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I am a 30 year old working professional, and Trainwell is the only method I’ve ever found that has consistently gotten me in the gym several nights a week for months in a row. Samantha has been a bril... Se mer

Betygsatt 5 av 5 stjärnor

I have been with Trainwell now for nearly 3 years. It has truly transformed my relationship with exercise and the coaches are excellent. My current Coach Tina is the most amazing human being,... Se mer

Betygsatt 4 av 5 stjärnor

My trainer was helpful, more than willing to modify my workout plans, work with me, and was always encouraging. The cost was prohibitive, though, so I cancelled. With my account closed, I was cha... Se mer

Betygsatt 5 av 5 stjärnor

CoPilot has changed my life. I've never been able to make lasting physical progress because I'd always drop off a workout plan after a few weeks. I've now consistently been working with my CoPilot coa... Se mer

Företagsinformation

Skrivet av företaget

A healthier you is shaped by what you can do today. We believe that the best workout is the one you'll actually do. Trainwell helps you build healthy habits by providing judgement-free 1-on-1 remote fitness and nutrition training.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

49 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(49)

4 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

If you're afraid/intmidated by the gym this is for you

I have been with Trainwell now for nearly 3 years. It has truly transformed my relationship with exercise and the coaches are excellent. My current Coach Tina is the most amazing human being, paying such close attention to detail, and I feel so supported, encouraged and motivated to keep growing. She is also obviously an absolute expert in her field of Perimenopausal training.

As someone who was afraid of going to the gym because of not knowing what to do and self conscious anyway about my body - trainwell programs helped me by preparing me with home workouts and when i was ready I just asked my trainer to make me a gym workout to try out when I was at a hotel which had a gym. Then from there I got addicted and am finally starting to see the results I've always wanted my whole life.
They also help with other aspects like nutrition and NEAT movements. And to review form videos. Tina again is just amazing at keeping me accountable with my calorie tracking.
The App itself has improved so much and its a really great user experience with an apple watch and haptic feedback. I dont need to be staring at my phone all the time whilst at the gym either. but if I need to find out how to do the exercise its really easy.

Another bonus is that they have a FREE teams feature where Ive been able to get my mum doing strength training at the age of 72. She is also loving it, having always been sceptical of weight training.

10 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Working Professional FINALLY Got A Routine

I am a 30 year old working professional, and Trainwell is the only method I’ve ever found that has consistently gotten me in the gym several nights a week for months in a row. Samantha has been a brilliant and motivating trainer. Her programming left me feeling stronger and more confident! And she put together several backup options for days where I couldn’t make it. I think the best part was the positivity. I hit a severe rut with my health and the whole time Samantha was encouraging on the basis that doing even the smallest thing can make a huge difference in your health, your outlook, and your energy. Thank you so much, Samantha!

3 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Personal Trainer Adapts to You

Honestly love the experience. Having a personal trainer who is able to adapt to you based on your needs and location (I.e. traveling) while still having everything in the app makes it so easy to work out. Was always struggling with creating my workouts and adjusting them and now I have a real trainer who does all the thinking for me. Thank you.

4 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Trainwell is great!

Trainwell has made getting into working out super simple and my trainer through them is the best! They make sure to help you along every step of the way!

16 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazin experience

Stephany was such an amazing trainer to work with. She went above and beyond to help me with any questions sending me tutorials and websites to refer to. Not to mention she is soooooo encouraging and so helpful in keeping me consistent. Nothing but good things to say about her. I was really really happy with my workout routine, she always listened to my needs and preferences.

3 oktober 2025
Omdöme utan inbjudan
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Svar från trainwell

Yay! We love to hear it. Stephany is an awesome trainer. Thanks for using Trainwell!

Betygsatt 4 av 5 stjärnor

Typical tech company making it hard to cancel

My trainer was helpful, more than willing to modify my workout plans, work with me, and was always encouraging. The cost was prohibitive, though, so I cancelled.

With my account closed, I was charged an additional 2 times. So not only was the cost prohibitive, they hide how to cancel payments separately from your account. I would only recommend if you know you will stick to it and not have to cancel.

Revised: Customer service got back to me and gave a refund. Changing from a 2 to 4 star.

8 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I have tried to cancel my subscription…

I have tried to cancel my subscription twice and have been unable. I was pretty satisfied with the app, but to the extent they are trying to charge me when I want to leave, 1*.

1 september 2024
Omdöme utan inbjudan
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Svar från trainwell

Hi Richard, thank you for reaching out. I apologize for any confusion here!

Looking at the event log of your account I do not see any attempts to cancel or any visits/login attempts to your billing portal (https://account.trainwell.net). I also do not see any communications with our support team or with your trainer requesting to cancel.
It appears your account was canceled after a failed payment attempt. Our system does automatically reattempt payment if it fails the first time. It will retry your charge several times to try and get it to go through so you do not lose access to your trainer and workouts immediately. However, if it continues to fail then it will cancel the account.

Do you know how or where you thought you canceled? We want to ensure there is no bugs or cracks in our system. We want everyone to have the ability to cancel the service at anytime if they are not satisfied.

Again, I'm sorry if there was any confusion around how payments are processed or where to cancel. Please do let us know where you ran into issues so we can improve the experience for other members!

Betygsatt 5 av 5 stjärnor

I have been with CoPilot for several…

I have been with CoPilot for several months and am happy. I have tried a dozen training apps and finally have one I like - CoPilot. I like the integration with my Apple watch where it tells me to go higher or slower. It is very sophisticated. At first, the App was buggy, now it seems much much better. I also like that CoPilot is Fitness centered with the technology complementing it - rather than the reverse which some of the apps I have tried.

2 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I've been using it for about 6 months…

I've been using it for about 6 months and I love the app! It's been one of the best investments I've done in my life. My coach Brittney is amazing. She motivates me, answers all my questions, guides me, and adapts my training to my needs. I will keep on recommending it to my friends.

26 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great trainers and app, highly recommend

I have been worked with a Copilot trainer for almost a year now and have loved the experience, convenience, and affordability of having a personal trainer and accountability partner through the power of the app. I signed up for Copilot after having a baby to help me get back into a fitness routine. My experience with the trainers I’ve been assigned with has been excellent; they are understanding and motivating. Highly recommend Copilot for anyone who wants to meet their fitness goals.

23 mars 2024
Omdöme utan inbjudan
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Svar från trainwell

Thank you Nina, I'm so glad to hear it's been a positive experience and hope your baby is doing well!

Betygsatt 5 av 5 stjärnor

This is a review for the CoPilot…

This is a review for the CoPilot workout app (as opposed to Copilot, the AI tool from Microsoft--there seems to be some confusion there--notice the capital "P"!) I have been using CoPilot first on Android and currently on iOS for nearly two years, and I must say, it is the best remote personal training app for the buck. It is about half the price monthly compared to the other ones, and provides nearly all of the same features. My coach/trainer is helpful and checks in every day. With iOS, there is the added benefit that if you use Apple Watch, the accelerometer is utilized to provide exercise movement feedback.

My workouts are suited for my goals, and I have seen a lot of improvement as a 50-something male in the strength department. I would definitely recommend CoPilot to those who want to get serious about their fitness, but are a bit apprehensive (and budget-constrained) to meet in person with a personal trainer.

22 mars 2024
Omdöme utan inbjudan
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Svar från trainwell

Thanks for the kind words Ted and the clarification on which "copilot" is best :). Thanks for being a long time customer and we're glad to hear it's working well for you!

Betygsatt 5 av 5 stjärnor

Complete Satisfaction

Great app for a very personal, yet online approach to fitness and nutrition. I have almost daily texts with my coach and regularly scheduled video chats which allow for good communication and provide ample opportunity to ask questions, get clarity on workout components & form, and to discuss nutrition and other factors of health & fitness.

I’m diabetic and began using CoPilot after a mild heart attack during the pandemic. Matt suggested an amazing coach who took special interest in helping diabetic clients. Nearly three years later I am completely off of daily insulin injections and have lost 85 pounds.

The workouts are personally tailored to each individual client; coaches welcome input to better design your program; but, most importantly, everyone at CoPilot cares about their clients’ experience and success!

I highly recommend this app. It has literally changed my life for the better.

19 mars 2024
Omdöme utan inbjudan
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Svar från trainwell

Wow, we are so happy we've been able to be such a positive impact and we're proud of all your hard work! Thank you for the amazing review.

Betygsatt 5 av 5 stjärnor

CoPilot is a great workout app!

I think the best part of the app is the accountability. Lifting weights is very good for us, but I've always struggled at being consistent. I would do the same exercises for a couple weeks, get bored and stop. Now, I have the knowledge base of my coach to serve up new, interesting and challenging workouts. I never get bored of the workouts and my coach knows when to push me to excel and when I need to scale back. Love this for a workout app!

20 mars 2024
Omdöme utan inbjudan
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Svar från trainwell

Consistency is tough! Motivation comes and goes throughout the year, so having someone there to help you stick with it is so important. Thank you for the review!

Betygsatt 5 av 5 stjärnor

Helped me to get back into exercise

Copilot really helped me to get back into an exercise routine after having struggled for a few years.

My coach was supportive and friendly just as I had requested and she tailored the programmes for my needs. Once I realised that getting to the gym and carving out time in the evenings were my top challenges, she created a plan based on exercises I could do at home and in more frequent but shorter sessions.

The app makes tracking your progress and understanding the correct form easy, and my coach was in touch much more often than I expected.

I'd recommend it for anyone who struggles to come up with routines on their own or needs some extra motivation/help.

1 oktober 2023
Omdöme utan inbjudan
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Svar från trainwell

Yay! We are so glad you're getting value out of the service and seeing progress. Thanks for the review!

Betygsatt 3 av 5 stjärnor

My co-pilot experience was mixed

My co-pilot experience was mixed. I loved the idea of a coaching app, but I felt both coaches I tried were kind of slack-y with advancing my workout difficulty and variety. Changes that were requested were not added until another reminder was given. Who wants to do that? After 9 months of giving it a chance, I switched to the (much less expensive) STRONG app to create my own interesting workouts that I can advance and change as needed.

I would encourage CoPilot to make sure they have built-in ways to comment on how you feel you are progressing. And encourage coaches to be asking for this feedback as well. I received weekly standard "cut and paste" motivational posts, but what I needed was the coaches' attention to detail and my progress.

Other participants have had a completely different experience, so I would encourage a 3 months subscription- being sure you understand how to cancel when it approaches the end. It might be just the ticket for you.

20 februari 2024
Omdöme utan inbjudan
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Svar från trainwell

Hi Mary, thanks for the feedback and I'm sorry that this was your experience with the service. It is certainly not what we strive for at all; messages should never be cookie cutter and reminders should never be needed for changes. Most importantly, you are getting a trainer to make some sort of progress (whatever that means to you) and personalized attention. That is what we aim for every client to get at CoPilot. I truly apologize if we missed the mark.

If you are ever interested in giving us a try again, maybe with a new trainer (I know you have tried two already), please reach out to us at support@mycopilot.com and we'd be happy to set you up with a special deal. I know we can and do provide a better experience and we'd love to show that to you. We are working on features to make sure these things never fall through the cracks.

Thank you again for the feedback, it helps us improve the experience for everyone going forward!

Betygsatt 5 av 5 stjärnor

Great fitness app

I‘m reviewing the fitness app, not the Microsoft AI service, which some of the other reviews seem to mistakenly address.

I found the app, because a YouTuber recommended it and tried to do some research before signing up, but there weren‘t too many reviews out there, so I decided to just test it (there is a free trial period). More than three months later, I am still using it.

I have a very hard time with consistently exercising, but the individual workouts I can do from home have really helped me to stick with it. My trainer is very nice and checks in regularly. When I signed up for a run, she adjusted the training plan and when I needed to do physical therapy exercises, she added those as well, so it‘s easier for me to stick with them.

I also like the flexible subscription service, though I plan to stay with them! There are some minor issues I have with the app, and of course the trainer can’t correct my form as if they were there in person, but overall everything works just fine and I think the price is fair for what is offered (though I hope it won‘t increase, so I can keep affording it).

I already feel fitter than when I started out a few months ago and look forward to getting even healthier. Thanks for such a great concept!

20 mars 2024
Omdöme utan inbjudan
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Svar från trainwell

We're so glad you gave us a shot and thank you for leaving a review -to help the next person doing research on us :).
We appreciate the feedback too, we're working on adding some more form features directly into the app!

Betygsatt 5 av 5 stjärnor

3 Years & Going!

Been using for 3+ years and I love it so much. I love having a real person training me who can answer my questions and create custom workouts for me, whatever I need. As I’ve had health challenges, my trainer has adapted my workouts. As life ebs and flows, my trainer can adjust my workouts to be exactly what I need. To meet me where I’m at. Seriously love this app.

20 mars 2024
Omdöme utan inbjudan
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Svar från trainwell

WOW, 3 years! That is amazing consistency. We love that you love the app and thank you for the fantastic review.

Betygsatt 5 av 5 stjärnor

Copilot fitness app

This review is for the fitness app CoPilot. I’ve been working with a personal trainer remotely through Copilot for a month, having trialed competing offerings from Future and Kickoff apps. Copilot seems to give the best training for half the price of Future, and is much more user~friendly than Kickoff. At 64 years old I’ve become somewhat stiff and my trainer has been working with me to increase my flexibility. I follow guided workouts in my home gym 4-6 days per week and am already seeing improvements.

20 mars 2024
Omdöme utan inbjudan
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Svar från trainwell

We love to see the improvements kicking in! Keep up the hard work and the progress will continue to come. Thanks for the great review.

Betygsatt 5 av 5 stjärnor

Great app to achieve fitness goals

I’ve really enjoyed CoPilot for reaching my fitness goals. My coach, Dylan, creates great programs for me that keep me engaged. Dylan also consistently follows up with me on how my workouts go and my progress. Overall, I’ve found the CoPilot app to be really good. I like the interface and how each of the workouts has an example for me to follow.

20 mars 2024
Omdöme utan inbjudan
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Svar från trainwell

Dylan is great! Thank you for the kind words and we are glad hear the program is working well for you. Keep up the good work!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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