Trads Omdömen 

233
TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Fabulous radiators and great customer support. They really helped me with colours and finishes, and were particularly thoughtful about how to convert one of my two radiators to electric when it too sh... Se mer

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Betygsatt 5 av 5 stjärnor

Fantastic experience from initial enquiries to taking delivery of our Victorian 3 column 745mm Cast Radiator with the satin nickle Radiator valves and wall stays. Painted in Graphite grey was good mat... Se mer

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Betygsatt 5 av 5 stjärnor

Absolutely exceptional service from Trads from start to finish! From ordering paint swatches at the start of the process to helping us source the valves that we wanted. We were kept well informed thro... Se mer

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Betygsatt 5 av 5 stjärnor

After living in our renovated house for a couple of winters we noticed one of the rooms had a cold spot so we decided to add a small column radiator to match the two we had previously bought from tra... Se mer

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Företagsinformation

  1. Elementbutik
  2. Leverantör av värmesystem
  3. Uppvärmningstjänster

Om Trads

Skrivet av företaget

Trads Cast Iron Radiators has been established for over 20 years and has thousands of satisfied customers, as shown with our 5 Star Trustpilot reviews and customer gallery. Within our Lincolnshire-based factory and showroom, Trads highly skilled and experienced master-craftsmen assemble and hand-finish over 50 different styles and sizes of Cast Iron Radiators. The Cast Iron Radiators are built in sections and fully customisable up to 2 metres in length.

From traditional Victorian to ornate, Trads Cast Iron Radiators can be finished in over 10,000 colours from prestigious paint brands like Farrow & Ball, Little Greene and Roberson Liquid Metal. Alternatively, you can choose from specialist finishes including Hand Burnished (Polished), Satin Polish, Highlight, Verdigris, Vintage Copper, Hand Gilded and Pewter Lustre. Trads offer FREE colour swatches and a FREE colour match service; simply provide a wet sample

Whether renovating a period property, castle in Scotland, hotel in London or a chateau in France, Trads can facilitate. We offer Worldwide delivery and FREE UK Mainland Kerbside Delivery on radiator orders over £449 including VAT and accessories over £149 including VAT. Trads offers quality that is second-to-none, following a 60-step quality assurance process accredited by ISO9001. This gives us the confidence to provide a Lifetime Guarantee on ALL our Cast Iron Radiators. If you would like to see how your Cast Iron Radiators are made, please book a FREE Factory Tour.

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Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

233 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(233)

18 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

first i didn't receive a refund for a…

first i didn't receive a refund for a product you never sent, second you shouldn't advertise in American markets if your not going to ship here

19 juni 2026
Logotyp för Trads

Svar från Trads

Hi Douglas,

Thank you for your feedback, and I’m sorry for the frustration caused.

We contacted you on the same day your order was placed to advise that, unfortunately, we are currently unable to ship to the USA due to courier and logistics limitations.

At checkout, a UK delivery option was selected, as shipping to the USA is not currently available on our system, which is why we reached out promptly to clarify this.
Regarding your refund, this has now been processed. As we were waiting for confirmation on how you would like to proceed, there was a delay, and we apologise for any inconvenience this may have caused.

We appreciate your comments about advertising and will review how our shipping availability is communicated to help prevent similar situations in the future.

If you have any further questions or need assistance, please don’t hesitate to contact us directly.

Betygsatt 5 av 5 stjärnor

Fabulous radiators and great customer support

Fabulous radiators and great customer support. They really helped me with colours and finishes, and were particularly thoughtful about how to convert one of my two radiators to electric when it too short for their own electrical adapter. I found an alternative and they called the company to ensure everything would fit together. Really pleased and will use them again.

3 december 2025
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Svar från Trads

Thank you so much for your review. We're delighted to hear that you’re pleased with your radiators and that our team could support you in finding the right colours, finishes, and solution for your electric conversion.

Betygsatt 5 av 5 stjärnor

Fantastic experience from initial…

Fantastic experience from initial enquiries to taking delivery of our Victorian 3 column 745mm Cast Radiator with the satin nickle Radiator valves and wall stays. Painted in Graphite grey was good match for existing furniture. Tried the radiator on for 1hr after installation was complete and was amazed at how long the radiator stayed very warm after CH was switched off. Very competitive pricing compared to some other companies. Radiator looks that good in our living room one for the Hallway entrance on the horizon. Thanks to Trads for excellent service and top quality products.

26 juni 2026
Omdöme utan inbjudan
Logotyp för Trads

Svar från Trads

Thank you so much for your review!

We’re delighted to hear that you had such a positive experience from your initial enquiry right through to delivery and installation.

It’s great to know that you’re impressed with its heat retention performance. We take real pride in offering both quality products and competitive pricing.

We’re especially pleased to hear you’re already considering another radiator for your hallway, we’d be more than happy to help when the time comes!

Thank you again for choosing Trads and for your kind words.

Betygsatt 5 av 5 stjärnor

Great website for choosing size with…

Great website for choosing size with heat output, colour etc. looks great. Thanks

2 maj 2026
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Svar från Trads

Thank you very much for your feedback. We’re delighted to hear that you found the website helpful in selecting the appropriate size, heat output, and colour.

Betygsatt 5 av 5 stjärnor

Responsive and efficient

Responsive and efficient. Great product with clear instructions.

14 april 2026
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Svar från Trads

Thank-you for your review and recent purchase. We're glad to hear you are pleased with this purchase.

Betygsatt 5 av 5 stjärnor

Speedy delivery and super happy with…

Speedy delivery and super happy with the end product. Thank you!

12 april 2026
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Svar från Trads

Thank you very much for taking the time to leave a review.

We're glad you’re happy with it and that this got to you quickly.

Betygsatt 5 av 5 stjärnor

Always great service and products we…

Always great service and products we use Trads on all our interior design projects and love them

13 mars 2026
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Svar från Trads

Thank you so much for your kind words. We’re delighted to hear that you’re happy with both our service and products. We look forward to working with you again soon.

Betygsatt 5 av 5 stjärnor

Quality

Quick delivery, excellent products at a very competitive prices!
So far I have ordered 9 radiators with associated valves etc over three orders.

12 januari 2026
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Svar från Trads

Thank you for your fantastic review.

We’re delighted to hear you’re happy with the quick delivery, competitive pricing, and overall quality of your radiators and valves.

Betygsatt 5 av 5 stjärnor

Great customer service.

Great customer service.
Fantastic product, well made and absolutely beautiful
Delivered on time

2 december 2025
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Svar från Trads

Thank you so much for your lovely review!

We’re thrilled to hear you were happy with the customer service, the quality of the product, and the delivery. Your kind words truly mean a lot to us — thank you for choosing us!

Betygsatt 5 av 5 stjärnor

Quality radiators

The ordering process was very easy. The colour choice is amazing. They keep you well informed with regards to shipment and delivery. They are expensive, but they are great radiators. This is the second one we’ve bought from this company. It won’t be the last, we’re going room to room and replacing all of our radiators. They really are very high quality. They sent the wrong sized connectors but after contacting them, they sent the correct ones the very same day and we received them the day after. Great after sales service. Overall really pleased with the service we have received.

30 november 2025
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Svar från Trads

Thank you so much for taking the time to leave such a detailed and thoughtful review. We’re delighted to hear how happy you are with the ordering process, colour options, product quality, and our communication. It’s especially lovely to know this is your second purchase, and that you’ll be coming back for more as you go room by room.

We also really appreciate your understanding regarding the connector issue and are glad we could resolve it quickly for you. Your kind words about our after-sales service mean a great deal to the whole team. Thank you again for choosing us.

Betygsatt 5 av 5 stjärnor

Repeated purchaser for a reason

Repeated purchaser for a reason. Excellent product and outstanding service !

26 november 2025
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Svar från Trads

We’re delighted to hear you keep coming back, it really means a lot to us. We’re so pleased you’re happy with both the product and the service. Thanks again for choosing us!

Betygsatt 5 av 5 stjärnor

Prompt delivery, great product

Prompt delivery, great product and the 4th radiator we have bought from them (not the cheapest but brilliant quality and looks.) We are slowly replacing all our radiators with their ones.

4 november 2025
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Svar från Trads

Thank you so much for your lovely review and for being a repeat customer.

We’re delighted to hear you’re happy with the prompt delivery, quality, and look of the radiators. It really means a lot that you’re choosing us as you replace them throughout your home. Thank you again for your continued business.

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service. Timely and very informative. Products excellent.

31 oktober 2025
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Svar från Trads

Thank you very much for your kind review. We’re delighted to hear you were happy with our customer service and found the information helpful.

It’s great to know you’re pleased with the products as well.

Betygsatt 5 av 5 stjärnor

Plumber lost a valve screw

Plumber lost a valve screw from one of our cast iron Radiators
Called Trads who couldn't have been more helpful and supplied us with a replacement in the post.
True mark of a quality product and company.

24 september 2025
Omdöme utan inbjudan
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Svar från Trads

Thank you for taking the time to leave such a positive review.

We're really pleased we could assist and get the replacement screw out to you quickly. It’s always our goal to offer not just high-quality products, but excellent service too, so it's great to hear your feedback.

If there's anything else we can help with in the future, please don't hesitate to reach out.

Betygsatt 5 av 5 stjärnor

Excellent

Excellent service. Neil was super helpful getting the paint match spot on. Two radiators arrived well packaged. Excellent products.

1 augusti 2025
Omdöme utan inbjudan
Logotyp för Trads

Svar från Trads

Thank-you for leaving a review, we're delighted to hear you are pleased with the product and service received.

Betygsatt 1 av 5 stjärnor

Radiator Size Discrepancy – Unexpected 5% Variation Cost Me Time & Money

I recently ordered a number of Victorian-style cast iron radiators from tradscastironradiators.co.uk — specifically the 2-column and 4-column designs. Visually, they are excellent. The build quality appears solid, and the aesthetic fits perfectly with the period features of the property.

However, I was very disappointed with the lack of clarity around manufacturing tolerances. The website provides specific dimensions, including pipe centres, which I used to install fixed pipework in advance. Upon delivery, I discovered that some of the radiators were up to 35mm shorter than stated — a major problem that has cost me both time and money to rectify.

When I called the customer service line, I was told there is a 5% manufacturing tolerance on all radiators. This is understandable for cast iron products, but nowhere on the website was this tolerance mentioned clearly, nor was there any disclaimer about potential variation in pipe centre measurements. In my view, the site should not give specific pipe centre measurements at all if they are not guaranteed. At the very least, there should be a clear warning about tolerances so customers can make informed decisions.

Overall, while the product looks great, the lack of transparency around sizing tolerances makes this a frustrating experience. If you’re installing pipework ahead of delivery, be extremely cautious and allow for variation — or risk having to redo it at your own expense.

1 augusti 2025
Omdöme utan inbjudan
Logotyp för Trads

Svar från Trads


Thank you for your feedback, and we're sorry to hear that you've experienced some issues with your order. We’d like to take a closer look into this for you and understand exactly what happened.

To help us locate your order and provide a more detailed response, could you please send us your full name or order number via email at sales@tradscastironradiators.co.uk or contact our customer service team directly on 01400 263320?

We’re keen to assist you further and ensure everything is addressed properly.

Kind regards,
Anthony
Customer Service Manager
tradscastironradiators.co.uk

Betygsatt 5 av 5 stjärnor

Superb radiators

Superb radiators, excellent and speedy delivery, excellent service.

4 februari 2025
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Svar från Trads

Thank-you for leaving a review, we're delighted to hear you are thrilled with both the service and radiators received.

Betygsatt 5 av 5 stjärnor

Stylish radiator

Beautiful radiator. It matches the old ones already in our house. I liked the updates to tell me when the order was ready. The delivery driver was very good and put the radiator where I asked him to. It's been a hassle-free experience and I'd use Trads again.

22 januari 2025
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Svar från Trads

Thank-you for leaving a review. We're delighted to hear both the product, and service exceeded your expectations.

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