6.3% premium increase compared to last year. £5 discount for renewing online removed. No consideration for 10 years claim free custom. No renewal reminder 1 week before or day before due. 2 year... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Renewal was sent in good time, easy to access portal even with forgotten password, easy to renew, good value, clear breakdown
Företaget har svarat
Never had to claim (thankfully) but never had a bad experience with them. Easy to use website for either getting a quote, looking at your account, renewing. Called them once to renew instead and had a... Se mer
Företaget har svarat
Feedback Dear Jack, I just wanted to send a quick note of thanks for your help with the Public Liability insurance for our company's operatives. I’ve just left you a 5-star review via the l... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Our aim is to keep tradespeople covered against the sort of risks that could potentially stop them from trading. For insurance at trade prices - quote and buy your construction and tradesman insurance online now.
Kontaktuppgifter
Mill Pool House, Mill Lane, GU7 1EY, Godalming, Storbritannien
- 0800 0280 380
- enquiries@tradedirectinsurance.co.uk
- tradedirectinsurance.co.uk
4,7
Utmärkt
251 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 88 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Be careful on them.
Be careful on them.
After an accident they didn't pay anything.
They pay £400 for week.
Over 14 days out of work they give you £800
Even if you brak or burn yours hands
Very bad experience with them
I'm for sure don't stay with them longer
No thank for them.
23 januari 2026
Omdöme utan inbjudan
Svar från Trade Direct Insurance
Thank you for your review. We’re sorry to hear that your experience hasn’t met expectations. Our team is currently looking into this, and we’ll be in touch directly if we need more information.
Always very good service
20 januari 2026
Svar från Trade Direct Insurance
Thank you so much for your feedback! Your experience means a lot to us, and we’re always here if you need any further support.
Kind regards,
Trade Direct Insurance
Svar från Trade Direct Insurance
We appreciate your feedback! It’s great to know you found the process smooth and easy. Thanks for choosing us!
Kind regards,
Trade Direct Insurance
faste frendli
18 januari 2026
Svar från Trade Direct Insurance
Thank you so much for your feedback! Your experience means a lot to us, and we’re always here if you need any further support.
Kind regards,
Trade Direct Insurance
Good assistance
18 januari 2026
Svar från Trade Direct Insurance
Thank you for your 5-star review! We’re delighted to hear you had a great experience with us. We really appreciate you taking the time to share your feedback.
Brilliant no problems at all.Renewed…
Brilliant no problems at all.Renewed immediately.Thank
10 januari 2026
Svar från Trade Direct Insurance
Thank you for your great review! We're really pleased to hear everything went smoothly and that you were able to renew your policy immediately without any issues.
Kind regards,
Trade Direct Insurance
Easy to Arrange, Exactly What I Needed
I’ve just taken out public liability insurance for my new mobile automotive locksmith business and I’m very pleased with the cover provided.
The policy was easy to arrange, clearly explained, and includes everything I need to trade with confidence. As a sole trader starting out, it’s reassuring to have proper insurance in place without any hassle.
I’d happily recommend this insurer to other tradespeople looking for straightforward and reliable cover.
14 januari 2026
Svar från Trade Direct Insurance
Thank you so much for sharing your experience, and congratulations on starting your new mobile automotive locksmith business! We're really pleased to hear that arranging your public liability insurance was easy, and our cover gives you the confidence you need as you get up and running.
Your recommendation means a lot to us! If you ever need support or have any questions as your business grows, we’re always here to help. Wishing you every success in your new venture!
Kind regards,
Trade Direct Insurance
No nonsense trade policy
Ease of completion got exactly what I asked for and great service many thanks
14 januari 2026
Svar från Trade Direct Insurance
Thank you for your great review! We're really pleased to hear that our no‑nonsense trade policy made everything straightforward and that you received exactly what you needed. It’s fantastic to know the process was easy and the service met your expectations.
Thanks for choosing us, we’re always here if you need anything in future!
Kind regards,
Trade Direct Insurance
Public liability insurance
Very easy to arrange, the most competitive priced product and a cashback offer as well.
24 december 2025
Svar från Trade Direct Insurance
Thank you for your review! It's great to hear that you found everything easy to arrange and that our product offered great value for money.
We really appreciate you taking the time to share your experience, and we’re always here if you need anything in the future!
Kind regards,
Trade Direct Insurance
easy to renew policy online
easy to renew policy online, very quick and straightforward
9 januari 2026
Svar från Trade Direct Insurance
Thank you for taking the time to leave us a review! It's great to hear that renewing your policy online was quick and straightforward. Making the process easy and hassle‑free is exactly what we aim for.
We really appreciate your feedback and are always here if you need any support in the future!
Kind regards,
Trade Direct Insurance
Endless sales pestering by Trade Direct
I did not enjoy or needed the bombardment of chasing reminder emails and several phone calls in last month prior to my insurance cover expiry. I advised the first caller exact timeline when I will be looking into policy renewal, despite that Trade Direct kept calling, sending text messages and emails to sales pitch for renewal. I did not authorise this when I purchased last policy a year ago. You should be more professional, listen, take note and have some respect for your customers!
15 december 2025
Svar från Trade Direct Insurance
Thank you for taking the time to share your feedback, and we’re genuinely sorry for the experience you’ve described.
We appreciate you letting us know your renewal timeline, and we apologise that this wasn’t respected. We understand how frustrating repeated calls, emails and messages can be, and we’re sorry if our contact frequency felt intrusive rather than helpful. That’s certainly not the level of service we aim to provide.
Your comments have been shared with the relevant teams so we can review our communication processes and ensure customer preferences are noted and followed more carefully going forward.
Thank you again for raising this. Feedback like yours is important in helping us improve.
Kind regards,
Trade Direct Insurance
Great service
Fast, easy and cheaper than competitors.
Great service I made a mistake when typing out my company name and a quick email no waiting around on the phone for ages it was changed. Cant fault them
29 november 2025
Svar från Trade Direct Insurance
Thank you for taking the time to leave such a great review. We’re delighted to hear you found the process fast, easy and more affordable than other options. It’s also great to know our team was able to resolve your query quickly by email.
Your kind feedback really means a lot to us, and we’re glad we could help.
Kind regards,
Trade Direct Insurance
Always my go to for insurance
Always my go to for insurance
Good prices and good communication friendly helpful staff
7 januari 2026
Svar från Trade Direct Insurance
Thank you for your lovely review. We’re really pleased to hear that we’re your go‑to for insurance and that you’ve found our prices competitive and our team friendly and helpful.
Kind regards,
Trade Direct Insurance
Jack was fantastic & made the whole…
Jack was fantastic & made the whole transaction easy, offering a fantastic quotation. Thank you Jack.
7 januari 2026
Svar från Trade Direct Insurance
Thank you for your kind feedback! We’re delighted to hear that Jack made the whole process easy and provided you with a fantastic quotation. We’ll be sure to pass your comments on to him. Thank you again for taking the time to share your experience and for choosing us – it’s greatly appreciated.
Kind regards,
Trade Direct Insurance
Svar från Trade Direct Insurance
Thank you very much for your 5-star review! We’re delighted to hear you found the process quick and easy, and that our price stood out compared to other insurers. If you ever need any assistance or have questions about your cover, our team is always here to help.
Thank you for choosing Trade Direct Insurance!
Svar från Trade Direct Insurance
Thank you for your 5-star review! We’re so pleased to hear that setting up your insurance was quick and easy. If you ever need any assistance or have questions about your cover, our team is always here to help.
Kind regards,
Trade Direct Insurance
Great so far
Great so far! I've never made an insurance claim in my life...
So, let's hope I never do, and this insurance firm doesn't hike the premium year after year!
20 december 2025
Svar från Trade Direct Insurance
Thank you for sharing your feedback! We’re glad to hear things have been great so far. We completely understand your concerns and want to reassure you that we work hard to keep our premiums fair and competitive year after year.
Kind regards,
Trade Direct Insurance
Svar från Trade Direct Insurance
Thank you so much for your feedback! We’re delighted to hear that you found the process straightforward and easy to understand. Your experience means a lot to us, and we’re always here if you need any further support.
Kind regards,
Trade Direct Insurance
Svar från Trade Direct Insurance
Thank you for the 5-star review! We’re thrilled to hear you’ve consistently experienced excellent service with us. Your feedback means a great deal to the team, and we’ll continue to work hard to maintain high standards.
Kind regards,
Trade Direct Insurance
easy to see what you are getting cover…
easy to see what you are getting cover wise and
price is fair
13 december 2025
Svar från Trade Direct Insurance
Thank you for your 5-star review. We're really pleased to hear you found it easy to understand exactly what cover you’re getting and that the price felt fair. That’s exactly what we aim for.
If you ever have any questions or need support with your policy, we’re always here to help.
Thanks for choosing us!
Kind regards,
Trade Direct Insurance
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