6.3% premium increase compared to last year. £5 discount for renewing online removed. No consideration for 10 years claim free custom. No renewal reminder 1 week before or day before due. 2 year... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Renewal was sent in good time, easy to access portal even with forgotten password, easy to renew, good value, clear breakdown
Never had to claim (thankfully) but never had a bad experience with them. Easy to use website for either getting a quote, looking at your account, renewing. Called them once to renew instead and had a... Se mer
Företaget har svarat
Feedback Dear Jack, I just wanted to send a quick note of thanks for your help with the Public Liability insurance for our company's operatives. I’ve just left you a 5-star review via the l... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Our aim is to keep tradespeople covered against the sort of risks that could potentially stop them from trading. For insurance at trade prices - quote and buy your construction and tradesman insurance online now.
Kontaktuppgifter
Mill Pool House, Mill Lane, GU7 1EY, Godalming, Storbritannien
- 0800 0280 380
- enquiries@tradedirectinsurance.co.uk
- tradedirectinsurance.co.uk
4,7
Utmärkt
251 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 88 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Renewal was sent in good time
Renewal was sent in good time, easy to access portal even with forgotten password, easy to renew, good value, clear breakdown
8 oktober 2026
I paid for my insurance no paper work…
I paid for my insurance no paper work emailed how can I have a policy without any proof
Best Neil crow
8 september 2026
Svar från Trade Direct Insurance
Thank you for taking the time to leave a review. We're sorry that your renewal documents didn't reach you after renewal. While emails can sometimes be filtered into spam or junk folders, we're pleased our team was able to quickly resend everything when you got in touch. We appreciate your patience and are glad the matter was resolved.
Easy to renew policy
5 oktober 2026
As Trade insurance goes
As Trade insurance goes, price is good, options & easy to navigate.
14 september 2026
Svar från Trade Direct Insurance
Thank you for your feedback! We're delighted to hear that you found our pricing competitive and that the website was easy to navigate. We work hard to make arranging trade insurance as straightforward as possible, so it's fantastic to know we've delivered a positive experience. Thank you for choosing us.
Svar från Trade Direct Insurance
Thank you for your review! We're pleased to hear you found the process nice and easy to use. We aim to make arranging your insurance as simple and straightforward as possible, so it's great to know we met your expectations,
Public Liability Insurance
6.3% premium increase compared to last year.
£5 discount for renewing online removed.
No consideration for 10 years claim free custom.
No renewal reminder 1 week before or day before due.
2 year premium freeze offered for new business but not for existing policy holders.
Note: Above issues now resolved
19 september 2026
Svar från Trade Direct Insurance
Hi Andrew,
Thank you for taking the time to leave your review.
Following a review of your policy, we contacted you to discuss your concerns regarding the renewal price. During our conversation, we explained that whilst the insurance premium itself had not increased, the administration fee had changed from £10 to £25, which resulted in the higher renewal cost.
We were pleased to hear that this explanation addressed your concerns and that you were happy with the outcome.
Thank you for your valued custom and for giving us the opportunity to clarify the situation.
Kind regards,
Trade Direct Insurance
Easy to renew and if needed helpful…
Easy to renew and if needed helpful real people at the end of the phone!
14 september 2026
Svar från Trade Direct Insurance
Thank you for your lovely review. We’re so pleased to hear that the team were able to help.
Svar från Trade Direct Insurance
We’re delighted to hear you had a great experience with us. We really appreciate you taking the time to share your feedback.
Nice to know that you are given time to…
Nice to know that you are given time to look elsewhere, if needed and not just notifying you a few days before it’s due.
6 september 2026
Svar från Trade Direct Insurance
Thank you for your review. We're pleased you found our renewal reminder helpful and appreciate you taking the time to share your experience.
Excellent Quality Service!
An Excellent, Professional, Dilligent, Efficient Service & Experience!
Many Thanks!:)
1 september 2026
Omdöme utan inbjudan
Svar från Trade Direct Insurance
Thank you so much for choosing us and for taking the time to share your feedback!
We're delighted to hear that you had an excellent experience with us and found our service professional, diligent, and efficient.
Competitive quote
Competitive quote.
Helpful information to questions asked during working week.
Would be great if you provided weekend staff available to answer calls.
29 augusti 2026
Svar från Trade Direct Insurance
Thank you for taking the time to leave us a review. We're delighted to hear that you found our quote competitive and that our team was able to provide helpful information throughout the week.
We also appreciate your feedback regarding weekend support. We understand the value of being able to speak to someone outside of standard working hours, and we'll certainly pass your suggestion on to the relevant team for consideration.
So simple to renew my policy
So simple to renew my policy.
When you’re busy it’s just what you want.
Well done for making my life a bit easier .
7 augusti 2026
Svar från Trade Direct Insurance
Thank you for your review! It's great to hear how simple it was to renew
Svar från Trade Direct Insurance
Thank you very much for your 5 star review! We really appreciate your comments.
Svar från Trade Direct Insurance
Thank you for taking the time to leave a review. We are pleased that you found our site easy to navigate.
Svar från Trade Direct Insurance
Thank you for your 5 star review. We are pleased that you found the process simple.
Svar från Trade Direct Insurance
Thank you for leaving a review. We are delighted that you found the renewal process easy.
Been with this company for a while for…
Been with thus company for a while for my company insurance. Very reasonable on price and staff are polite and know what there doing! Unlike other companies out there.
23 oktober 2025
Svar från Trade Direct Insurance
Thank you for your 5 star review! Delighted that you have stayed with us for another year. Thank you.
Svar från Trade Direct Insurance
Thank you for your feedback, we are pleased that you found it quick and easy.
Seamless renewal process
This is the second year that they take care of me. The renewal process was seemless and the premium went down this year round that was a welcome surprise
10 juli 2026
Svar från Trade Direct Insurance
Thank you for your 5-star review. We are delighted that you have stayed with us for another year!
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