6.3% premium increase compared to last year. £5 discount for renewing online removed. No consideration for 10 years claim free custom. No renewal reminder 1 week before or day before due. 2 year... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Renewal was sent in good time, easy to access portal even with forgotten password, easy to renew, good value, clear breakdown
Never had to claim (thankfully) but never had a bad experience with them. Easy to use website for either getting a quote, looking at your account, renewing. Called them once to renew instead and had a... Se mer
Företaget har svarat
Feedback Dear Jack, I just wanted to send a quick note of thanks for your help with the Public Liability insurance for our company's operatives. I’ve just left you a 5-star review via the l... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Our aim is to keep tradespeople covered against the sort of risks that could potentially stop them from trading. For insurance at trade prices - quote and buy your construction and tradesman insurance online now.
Kontaktuppgifter
Mill Pool House, Mill Lane, GU7 1EY, Godalming, Storbritannien
- 0800 0280 380
- enquiries@tradedirectinsurance.co.uk
- tradedirectinsurance.co.uk
4,7
Utmärkt
251 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 88 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Trade Direct Insurance
Thank you for taking the time to share your feedback. We are delighted that you have renewed your policy for another year.
Svar från Trade Direct Insurance
We appreciate you taking the time to leave feedback and pleased to hear you had a great experience.
Application was very easy to complete…
Application was very easy to complete which is good for me as was doing it on my phone
26 maj 2026
Svar från Trade Direct Insurance
Thank you for your 5 star review. We are pleased you found the process easy to complete.
They let me down
I have been a loyal customer of Trade Direct Insurance for over 20 years. Both van insurance and public liability. I have never made a claim.
Earlier this year I renewed my van insurance and included brake down cover. 2 weeks after renewing my insurance, my vans slave cylinder went and I was stranded 3 miles from home. When I phoned BD Elite (Trade Direct's breakdown supplier), they told me I wasn't covered because my van was too old, and my cover expired at the same time as my previous insurance, 3 weeks earlier. I spoke to Trade Direct and they just brushed me off.
It cost me £300 to get my van recovered, and putting it mildly I'm not happy.
I will not be renewing any insurance with Trade Direct ever, and a note to Trade Direct, please don't bother writing your customary response to this review, I'm not interested, neither was your customer care team when I phoned.
No I don't recommend, and I'll never use them again.
2 april 2026
Omdöme utan inbjudan
Svar från Trade Direct Insurance
We appreciate you taking the time to share your experience. We’re sorry it hasn’t met your expectations and are currently looking into this.
Kind regards,
Trade Direct Insurance
Svar från Trade Direct Insurance
Thank you for your 5 star review! We are pleased that you found the process straight forward.
Svar från Trade Direct Insurance
Thank you for taking the time to share your feedback. We are delighted that you found it quick and easy and that you were happy with your price.
Svar från Trade Direct Insurance
Thank you for your 5 star review. We are pleased you found it easy to use.
Very easy and simple to do business…
Very easy and simple to do business with and take care of you.
1 september 2025
Svar från Trade Direct Insurance
Thank you so much for taking the time to to share your feedback. We are very pleased that you were happy with the service you received.
Easy to use and not pushy sales tactics.
6 maj 2026
Svar från Trade Direct Insurance
Thank you for your 5 star review! We are delighted you were happy with the sales team.
Svar från Trade Direct Insurance
Thank you for your patience while we looked into this. We’ve reviewed the details and our team has now reached out directly to help resolve this for you. If you need further assistance, please feel free to reply to our email or call us.
Easy to renew liability insurance and…
Easy to renew liability insurance and great prices. Keep it up 👍
5 maj 2026
Svar från Trade Direct Insurance
Thank you for taking the time to share your feedback. We are pleased to hear that you found it easy to renew and were happy with your price. Thanks again.
Svar från Trade Direct Insurance
Thank you for your 5 star review! We are pleased that you are happy with the service you received.
Used Trade Direct Insurance for years
Used Trade Direct Insurance for years, very happy with the cover and service
7 maj 2026
Svar från Trade Direct Insurance
Thank you for taking the time to share your feedback. We are delighted you have chosen to stay with us for another year. Thank you!
Great thank u
4 maj 2026
Svar från Trade Direct Insurance
Thank you for your review. We really appreciate you taking the time to share your feedback.
Svar från Trade Direct Insurance
We’re pleased to hear you were happy with the site and the price you received. We really appreciate you taking the time to share your feedback.
Thank you for the Conversation. Renewal
Thank you for the Conversation. On the telephone.. all good.
30 april 2026
Svar från Trade Direct Insurance
Thank you for your 5 star review! We’re please to hear you were happy with the service you received. We really appreciate you taking the time to share your feedback.
Svar från Trade Direct Insurance
Thank you for your 5 star review! We’re delighted to hear you found the system easy and quick to use. We really appreciate you taking the time to share your feedback.
Avoid at all costs
This company is a joke
They changed their policy wording in 2023 without telling any of the trades , which in turn helps them **** you over when you claim , they then pass you about more times than Bonnie blue , and you get no where , AVOID at all cost this company is a f***ing scam
3 februari 2026
Omdöme utan inbjudan
Easy to use and a good price
19 april 2026
Svar från Trade Direct Insurance
Thank you for your 5 star review! We’re delighted to hear you found the system easy and that you were happy with the price. We really appreciate you taking the time to share your feedback.
Svar från Trade Direct Insurance
Thank you for your 5 star review! We’re please to hear you were happy with the service you received. We really appreciate you taking the time to share your feedback.
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