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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

As a spectator charged £15 per person! We watched my son last year at a similar event at Heaton park, no charge for spectators. Not sure what the £15 was for, no benches, Limited toilets which were po... Se mer

Betygsatt 1 av 5 stjärnor

Does this company even have customer service? I had to rebook an event last August due to an injury and I have been emailing them ever since I’ve never had a reply. Genuinely shocking. I’m hoping some... Se mer

Betygsatt 1 av 5 stjärnor

Kann mich den ganzen Rezessionen nur anschließen. Ich versetehe warum man die Hindernisse alle in unmittelbarer Nähe aufbaut und verstehe auch das dies alles nicht einfach ist. Aber... Se mer

Betygsatt 1 av 5 stjärnor

I see people saying they wont get their refund for months. but I'm flat out getting denied. They aren't even reading requests, if it says refund anywhere in the subject or body it triggers an auto rep... Se mer

Företagsinformation

  1. Äventyrssport

Informationen kommer från olika externa källor

Tough Mudder is a series of hardcore 10-12 mile obstacle race - mud run events designed by British Special Forces to challenge the toughest of the tough.


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TrustScore 1.5 av 5

267 omdömen

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Betygsatt 1 av 5 stjärnor

Unterirdische Organisation - kein Matsch!!!

Touch Mudder Berlin Brandenburg 2025: Super schlechte Organisation, die die Stimmung und das Gesamterlebnis schon stark getrübt haben. Insgesamt eher ein Staub- als Matschlauf. Wir haben uns für den 15km-Lauf angemeldet und waren wie empfohlen eine Stunde vorher da. Nach 15min standen wir in der Schlange zur Anmeldung und waren letztendlich fast 2Stunden (!!!) später beim Start. Man hat mind. 1,5 Stunden nur für die Registrierung angestanden, in der offenen Sonne.

Nach dem 3. Hindernis gab es eine Versorgungsstation mit Wasser, Essen gab es dort nicht. Nach weiteren endlosen Kilometern Joggen durch den Wald und über Sandwege kam die nächste (schon aufgrund der Hitze dringende) Versorgungsstation - dort war das Wasser aus!!! Absolut unverständlich, von weiteren fehlenden Snacks muss man gar nicht erst anfangen.

Nach 11km Laufen im Wald mit eher unspektakulären Hindernissen ohne Matsch und Wasser (ein Hindernis bestand darin, über einen Strohballen zu klettern... Die Bucket Carry Challenge konnte mangels ausreichender Streckenordner nicht absolviert werden) gab es einen Versorgungsstand (nur Wasser). Am Versorgungsstand daraufhin lagen noch Bananen- und Orangenschalen herum. Auf Nachfrage wurde erklärt, man sei halt zu langsam gelaufen und es gäbe nichts mehr... (Wir waren die ZWEITE Läufergruppe!!! Und die Veranstaltung war ausdrücklich KEIN WETTRENNEN).

Um es hier zu vereinfachen: bis zum Zieleinlauf, nach dem man wiederum 30min auf die Versorgungsposten und Shirtausgabe warten musste, gab es nichts zu essen!

Die größte Herausforderung bei dem Lauf waren Wasser- und Energiemangel und das endlose Anstehen und Warten. Dafür, dass man aus Umweltschutzgründen die Duschen gestrichen hat, hätte man eine ausreichende Trinkwasserversorgung auf der Strecke sicherstellen konnen. Ich würde den Tough Mudder in Berlin/Brandenburg absolut nicht empfehlen. "Sorry, es sind halt sehr viele Leute hier..." Ach was, die haben sich ja auch alle angemeldet und sind nicht unangekündigt auf die Strecke gestolpert!!! Kalkulation scheint hier ein Fremdwort zu sein.... Auch erwähnenswert: trotz eines großen und teilweise internationalen Publikums bot das sogenannte "Mudder Village" lediglich einen Grill- und Bratwurststand ... Nicht mal Pommes als fleischlose Alternative.

19 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Spargelhof Klaistow Brandenburg

Die Organisation war eine Katastrophe. Beim Check-In haben wir anderthalb Stunden(!) in der prallen Sonne angestanden (und natürlich unsere Startwelle verpasst); nach dem Zieleinlauf dann nochmal eine halbe Stunde für das Finisher-Shirt und -bier. Keine Händewasch/Desinfektions-Möglichkeiten bei den Dixies. Keine oder überquellende Mülleimer. Keine Sanis, Streckenposten oder irgendjemand an den gefährlichen Hindernissen. Viel zu wenige Wasserstationen bei der Affenhitze; winzige Becher und natürlich auch eine Warteschlange davor, weil ein einziger Volunteer da 200+ Leuten auf einmal eingießen soll. Generell: Völlig überfordertes Personal - und viel zu wenig davon. Gefühlt wurde diese Veranstaltung mit 1000 und mehr Teilnehmern von zehn Leuten betreut.

Ein paar sehr coole Hindernisse, aber viele lieblos und langweilig. Kein Matsch! Das war die absolut größte Enttäuschung. Tough Mudder ohne Matsch - mit dem man wirbt - echt traurig. Keine Duschmöglichkeiten. Die "Umkleiden" war ein schlampig eingezäunter Bereich (keine Bänke, kaum Sichtschutz). Keine Kontrolle bei der Taschaufbewahrung - man hätte sich einfach irgendeine greifen können und es wäre niemandem aufgefallen.
Bei einem Hindernis mit drei Balken war einer kaputt (umgestürzt), aber da hat sich niemand drum gekümmert. Ewig lange Laufstrecke durch den Wald (>5km) ohne ein einziges Hindernis.

Und dafür knapp 100€ für ein Ticket? Das ist eine absolute Frechheit! Insbesondere, weil es keine Möglichkeit zur Stornierung gibt. Man kann das Ticket nur auf eine andere Person übertragen - und dann wollen sie nochmal 25€ für diese Umbuchung.
Dass alles nur auf maximalen Profit ausgerichtet ist, wird schon daran ersichtlich, dass man nach dem Check-In erst mal durch den Merch-Shop geführt wird. Währendessen steht die Warteschlange (mehrere hundert Menschen) vor dem Check-In, den fünf(!) Personen betreuen, fast einmal um den ganzen Parkplatz.

Einen Stern gibt es nur für drei, vier sehr coole Hindernisse. Den Rest kann man vergessen. Lohnt sich nicht - erst recht nicht für so viel Geld. Lieber andere Veranstalter!

19 juli 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Leider enttäuschend. Tough mudder Berlin 2025

Rezension zu Tough Mudder Berlin 2025

Leider muss ich sagen, dass meine Erfahrung bei Tough Mudder Berlin 2025 eher enttäuschend war. Die Organisation ließ einige Wünsche offen, was sich vor allem in langen Wartezeiten am Einlass und unmittelbar nach dem Finish zeigte. Das hat den Ablauf deutlich getrübt und den Spaß etwas getrübt.

Besonders enttäuschend war, dass die ersten 10 Kilometer keine Wasserhindernisse boten. Für ein Event, das sich auf Herausforderung und Spaß in der Natur konzentriert, hätte ich mehr Abwechslung erwartet. Zudem waren bei den Versorgungsstationen sogar Becher Mangelware, was die Erfrischung nach den Anstrengungen erschwerte.

Trotz der Herausforderungen war die Strecke an sich anspruchsvoll, aber die organisatorischen Mängel haben den Gesamteindruck leider getrübt. Ich hoffe, dass die Veranstalter in Zukunft auf dieses Feedback eingehen, um das Erlebnis für alle Teilnehmer zu verbessern.

19 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very poor customer service

Incredibly poor communication,unresponsive to requests for help, they don’t offer advice (you have find out something and then ask for it, rather than them inform you of the options). No refunds but they don’t help you solve problems either, or reply.

Such a shame. Enjoyed the race a couple of years ago with friends, after this year’s experience we won’t ever use this lot again - there are alternatives out there that have far better customer service experiences.

31 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Tough mudder scotland 2025 = awful

Tough mudder scotland 2025 = awful. Only went as a spectator and felt like I needed a medal at the end lol. Poor traffic management in and out, yes we all know there’s too many cars on the roads these days but surely plan with that in mind?! Took hours to get in and out. Then the wee food area where the food trucks were was deffo not big enough. Also had to queue for food for like 45 mins. The routing and signage system in that area was pish too 😂 lots of bottlenecking. And don’t even want to mention the state of the portaloos 🤢

7 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Tough Mudder 2025 - Scotland

First and last I reckon. For some reason there was last minute changes to the obstacles, either several of the big name ones they had been advertising with removed from the line up just days before.

One obstacle was literally walking in a burn for about 20 metres that claimed “danger 4 feet depth”, it didn’t even touch your knees. Another had you pick up a car tire and walk around a field in a circle, it was honestly just embarrassing.

The optionally £26 for professional photos was a complete waste of money as only about 5 of the twenty obstacles even had a photographer, several didn’t have any staff there at all.

The whole thing just felt understaffed and mismanaged. Would not recommend.

7 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I have entered the Worlds Toughest…

I have entered the Worlds Toughest Mudder in UK 2025. It's 24 hours and 100 miles. It costs money and you need a support team, which also costs money.

Cut to getting a spot to pitch up your tent for you pit crew and this is where it started to go wrong. I tried so many times to get a spot that was marked in yellow (grey colour means allocated and yellow is available). It never worked and I tried for days. I reached out to the race director via email and was effectively told "When the checkout button does not appear it means that that pit spot is already taken." Erm, why is it in yellow then? Followed by "It is a error with the ticketsocket website that it is showing C1 & C2 as available, as they are not." No kidding! that's what I have been saying all along and sent you screenshots to illustrate this. Dont you think its reasonable you should help me get a spot seeing as it is your website that is not working and now I'm worried that even if I do manage to get a spot, it may be an error and i end up with none?

Please sort out your customer service, god knows we are all paying alot for this and deserve better.

11 juni 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Farcical

Farcical.

Organisation was just painful. 2 hours traffic jam to park. 2 hour traffic jam to leave. 45 mins to check in. Fairly tame boring course (no tear gas in the tunnel, no ice in the oce bath, broken ski obstacle, etc). Spent £75 for ticket and I would have had more fun and harded work out just going for jog. Will not be coming back for another event.

7 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Tough Mudder Scotland was a shambles

Tough Mudder Scotland was a shambles. Very disappointed. If you like a 2 hour queue to get into a car park and then queues at every obstacle (which were pretty poor to be honest) then this is for you. Take the family to and it makes it even more fun!? Kids love being stuck in a car that long. Very disappointed and won't be going to a tough Mudder again

7 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Tough Mudder Scotland 2025 -What a Shambles

I did this a few years ago and really enjoyed it. Two major issues this time. The first was access which was totally inadequate. Several hundreds of cars trying to access the site through one tiny lane. No signage on delays so road full of locals. No traffic control so if you were coming from the right direction it could work but we were not. Had to leave the car and walk to the start. Course was poor. The event had virtually no muddy obstacles as per the website, pretty much a straightforward obstacle course, with a 25 min wait at Mudderhorn. I will never do this again. It's got totally commercialised, no thought of the experience at all.

7 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Tough Mudder Scotland 2025 - never again.

Tough Mudder Scotland - 2025 ... a let down from Start to Finish.

Paid £30 per person (£90 in total) to camp the night before the event having travelled 4+ hours, although in previous years this was for free and included access to Apres Mud, showers and other benefits. Instead, this year we were stuck in the furtherest corner from the event village and had the luxury of 2 solitary portaloo's.

The 15km event in itself did not live up to expectations, classic Tough Mudder obstacles absent; 'block-Ness monster', 'artic enima', 'mud-mile'...to name but a few.

To top off the underwhelming day, we were stuck for approx 2 hours in the grid locked car park trying to leave, a distinct lack of planning & marshalls coordinating traffic - one marshall more concerned with stopping people using the portaloo's at the campsite rather than helping people enter/exit.

Despite having ran 10+ Tough Mudders, this will sadly be the last.

7 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awfully Organised - West London

I attended the West London event (May 10) as a spectator.

What unfolded was extremely disappointing. My friends, who regularly run 10K <60mins, took nearly 4 hours to finish the course. According to their Garmin data, approximately 90 minutes were spent completely stationary!!

Where the 5K and 15K courses merged was particularly bad. There were only six tubes available at that obstacle, and huge waves of participants arriving. At that point, a steward advised participants to skip the obstacle altogether. As a spectator, this created a great deal of confusion and anxiety, unsure whether my friends had passed.

Tickets are £15 for a spectator and start at £85 for runners, who were advised to bypass obstacles and so were not able to fully engage in the advertised number of obstacles.

I’ve attended other events such as Wolf Runs, and I have to say the contrast in organisation is quite striking.

10 maj 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Not tough and no mud.

I completed the West London (Henley) event with a group of 30 coworkers. As others have said it was a complete disappointment. It wasn't tough and there was no mud, didn't even have to use the showers at the end this time.

Most of the obstacles were pretty boring and there were huge queues, our team completed the previous Horsham event in under four hours, this took over 6 as we spent so long queuing for obstacles - 40 minutes for the longest one. As others said the electrified obstacle at the end wasn't working either.

For such a hot day too the first water station didn't arrive for a long time and when we got there the water butts were empty. Everyone then got moaned at for taking full bottles of the energy drink. There was also no water obstacles in that section to keep us cool.

Shame - we're not signing up for the next one. I think TM need to re-invent themselves a bit.

10 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst Course we have done in 75

After 75 Tough Mudders, I’m Sad to Say This Might Be My Last

I’ve proudly completed 75 Tough Mudders over the years, but unfortunately, this year’s experience left me deeply disappointed. What used to be a 5-star event now barely scrapes a 1-star rating.

We always run in the first wave, but this time it was so overcrowded that we faced 20-minute waits at some obstacles. It felt like there was more running than ever before—without much purpose or payoff. Just running for the sake of running. The promise of new obstacles? Unfulfilled. We saw nothing fresh or exciting, just the same setups recycled again.

Iconic challenges like Arctic Enema, Walk the Plank, were missing, and classics like Hang Tough are still far too low so anyone tall has no chance in completing the obstacle . The creativity and thrill that once defined Tough Mudder seem to be fading fast. The Hero Carry and Wheelbarrow obstacles I could at home in my garden so a complete waste of time.

To top it off, the event shirts were disappointing in quality—worse than we’ve seen in years. It felt like a step backward to the old Fruit of the Loom days. Water stations are few and far between and on hot days could prove problematic for some participants.

I truly love what Tough Mudder used to stand for, but the spirit and innovation seem to have been lost. After so many years and incredible memories, it’s heartbreaking to say this may be our final one. I hope the organizers take this feedback seriously and bring back the heart and originality that made these events so unforgettable.

10 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Gone downhill

Have done a few Tough Mudders over the years and thoroughly enjoyed them. Did the 2025 West London one yesterday and found it a major let-down. Many of the great obstacles like the ice challenge were missing, the height of the monkey bar challenge seemed to be set up for kids and the electroshock therapy didn't work.

My main issue though was the lack of water stations throughout the course. Only 1 during the 5K run, which resulted in one of my team mates suffering with dehydration and unable to complete the last few obstacles.

We asked for an extra bottle of water at the end, but were refused and told that they could strictly only give one bottle of water per competitor.

Such a shame as this used to be a great event that I've introduced many friends to over the years, but can no longer recommend it.

11 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

2025 what a let down

2025 what a let down. The 15k is just endless walking. Obstacles were terrible and very few compared to previous years. Electric walk at the end not working either.

11 maj 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Confusing description for season pass

I was pleased with my Season Pass last year. However, this year it is unclear as to what is included. On one part of the webpage, it stipulates 'entry to ALL Tough Mudder 5km and 10km' events. I feel that a reasonable interpretation is that you can do a 5km and 10km per event, surely that's all events. However, you are limited to one per event day (you can't do both 10km and 5km like last year). Then they cancel Manchester and that is two season pass credits taken. You cannot carry them over to other events (e.g. run twice at one as compensation).

12 februari 2025
Omdöme utan inbjudan

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