Total Tiles Omdömen 

1 628
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Quick delivery. One box of tiles come time broken I will text to customer service they are interested and sent new one .it is very important because wrong prudoct or with damage is possible . customer... Se mer

Betygsatt 5 av 5 stjärnor

The process of ordering was an easy one. The delivery was quick and right on time. The delivery man put the tiles on my driveway, exactly where I wanted them, and he even waited while I moved the car.... Se mer

Betygsatt 5 av 5 stjärnor

From the order with Jack to the delivery man it’s been really great.when you get people who are willing to help from order to delivery you know you got the right people in the jobs. Haven’t put tiles... Se mer

Betygsatt 5 av 5 stjärnor

Excellent service from the start ordered some samples that were incredibly well wrapped, choose design and ordered on line, including all grout, adhesive and sealant over 1/2 a tonne. Came on time and... Se mer

Företagsinformation

  1. Kakelbutik
  2. Försäljare av badrumsartiklar
  3. Gör-det-självbutik
  4. Golvförsäljare
  5. Heminredningsbutik

Om Total Tiles

Skrivet av företaget

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing online prices.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 25 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(1 628)

115 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great service

Paid extra for guaranteed delivery before 12pm… it came after so I wasn’t happy. However after raising concerns I received a phone call from the company and had a nice chat with them. They were very friendly and apologised and gave me a refund on the delivery.
A refreshing experience and as a result I will shop with them again in the future, it is nice to have a company who you can talk to on the phone. Thank you

16 april 2026
Logotyp för Total Tiles

Svar från Total Tiles

Thankyou for taking the time to leave a review, and we are so sorry to hear that your express delivery didn't arrive by midday, we completely understand how frustrating this must have been.

We'd like to find out what happened and we'll be in touch with you directly very soon.

Many Thanks
Michelle

Betygsatt 5 av 5 stjärnor

Great service

Great product, good price and speedy delivery.

15 april 2026
Logotyp för Total Tiles

Svar från Total Tiles

Thankyou for your positive review, we really appreciate you taking the time to share your experience with Total Tiles.

Many Thanks
Michelle

Betygsatt 5 av 5 stjärnor

Very pleased

Very pleased with my purchase 😀

7 april 2026
Logotyp för Total Tiles

Svar från Total Tiles

Thankyou for your review, we hope your project is coming along beautifully.

Many Thanks
Michelle

Betygsatt 5 av 5 stjärnor

First rate

First rate, After calling about a seemingly discontinued tile Jack spent half a day searching and called be back to tell me he had found them - top service - highly reccommended

17 april 2026
Omdöme utan inbjudan
Logotyp för Total Tiles

Svar från Total Tiles

Thankyou so much for taking the time to share your review - it is greatly appreciated and we will be sure to pass your lovely comment on to Jack.

Many Thanks
Michelle

Betygsatt 1 av 5 stjärnor

Disgraceful delivery service and shocking redelivery charges

Absolutely disgraceful delivery service.

This has to be one of the worst delivery experiences I have had. They do not even provide a simple 2-hour delivery window, which is completely unreasonable. People have jobs and cannot sit at home all day waiting blindly for a driver.
If you miss the delivery or nobody is home, they then charge an outrageous £70 redelivery fee, which feels like daylight robbery. What makes it even worse is that after paying this extra charge, the service still remains useless.
I had already paid for redelivery and then spent more than 3 hours waiting for someone to come back to me with even a rough delivery time, and still got no proper answer. So after taking another £70 from me, they still expected me to waste an entire working day waiting around with no communication, no timeslot, and no respect for the customer.
This delivery system is outdated, badly managed, and frankly unacceptable in this day and age. Charging customers premium money for such a poor, chaotic, and unprofessional service is an absolute disgrace.
I would strongly advise others to think twice before ordering if delivery is involved, because the lack of communication and the ridiculous extra charges are beyond frustrating.

30 mars 2026
Logotyp för Total Tiles

Svar från Total Tiles

Dear Anatolie,

We are so sorry to hear about your delivery experience. We completely understand your frustration and apologise for the inconvenience caused.

To clarify, at the point of purchase you are able to select a preferred delivery date from the available options. However, we are unable to confirm a specific delivery time in advance.

For customers who do require a more specific estimated delivery time, we encourage you to reach out to our customer service team on the day, who will do their best to provide a more accurate update. We are sorry that on this occasion this did not happen, this is not the experience we want for our customers.

We appreciate you taking the time to share your feedback as it helps us to improve. We hope to have the opportunity to welcome you back as a customer in the future.

Kind Regards
Michelle

Betygsatt 5 av 5 stjärnor

Excellent communication

Excellent communication, and the tiles were amazingly well wrapped on a small pallet - perfect!

6 april 2026
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Svar från Total Tiles

Hi Philip,

Thankyou so much for your review and kind feedback - we are pleased to hear of your positive experience with Total Tiles.

Many Thanks
Michelle

Betygsatt 5 av 5 stjärnor

Nice range, good delivery

Nice range of tiles. Very pleased with the quality of the tile I selected. Delivered as planned.

1 april 2026
Logotyp för Total Tiles

Svar från Total Tiles

Thankyou for your review, we really appreciate you taking the time, we hope your project has gone well.

Many Thanks
Michelle

Betygsatt 5 av 5 stjärnor

Great company to deal with

Great company to deal with, had an issue with delivery which was out of their control but they kept me informed and updated me regularly. Packaging was amazing too. The only breakages were my OHs fault because he was rolling the bubble wrap off - top tip, cut through the bubble wrap - would use again if the need arose.

24 mars 2026
Logotyp för Total Tiles

Svar från Total Tiles

Hi Mezza,

Thankyou so much for your review, we really appreciate you taking the time - your feedback means a great deal to us.

Many Thanks
Michelle

Betygsatt 5 av 5 stjärnor

Half the price of Topps tiles with very…

Half the price of Topps tiles with very fast service

28 mars 2026
Logotyp för Total Tiles

Svar från Total Tiles

Hi Steve,

Thank you so much for acknowledging our prices, we work incredibly hard to keep our costs as competitive as possible, so it is always wonderful to hear when that is noticed and appreciated.

Many Thanks
Michelle

Betygsatt 5 av 5 stjärnor

Great product

Great product, excellent service and genuinely helpful staff.

28 mars 2026
Logotyp för Total Tiles

Svar från Total Tiles

Hi Dave,

Thankyou for your positive review, we really appreciate you taking the time to share your experience with Total Tiles, it means a great deal to us and we hope to assist you again soon.

Many Thanks
Michelle

Betygsatt 5 av 5 stjärnor

Absolutely thrilled to bits with the…

Absolutely thrilled to bits with the tiles I ordered, because they were old sizes I had to replace. I could not get the size I needed anymore , but found them on total tiles.. delivered quickly and well wrapped and protected, definitely would recommend company

2 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Order delivered on time

Order delivered on time, a few broken tiles but customer services were willing to help and send me replacement - that's what you would expect from a top class online service. Would definitely use again.

17 mars 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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