From the order with Jack to the delivery man it’s been really great.when you get people who are willing to help from order to delivery you know you got the right people in the jobs. Haven’t put tiles... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sorry but very disappointed this time! I’ve been using them for years but order 2 separate samples & they both came broken in 2 separate deliveries. If I pay for a full size tile sample that is what... Se mer
Företaget har svarat
Ordered the tiles and they came very quickly and no damage via pallet. When ordering more they kept on breaking during delivery by DPD. However, Charlie Phillips was on hand to help and ensured a q... Se mer
Excellent service from the start ordered some samples that were incredibly well wrapped, choose design and ordered on line, including all grout, adhesive and sealant over 1/2 a tonne. Came on time and... Se mer
Företagsinformation
Om Total Tiles
Skrivet av företaget
Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing online prices.
Kontaktuppgifter
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road, CW1 5UE, Crewe, Storbritannien
- 01473 805959
- customersupport@totaltiles.co.uk
- totaltiles.co.uk
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 28 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service from the start…
Excellent service from the start ordered some samples that were incredibly well wrapped, choose design and ordered on line, including all grout, adhesive and sealant over 1/2 a tonne. Came on time and driver was great helping me get them to a convienient place using his electric pallet truck. No tiles came damaged all in excellent condition. Would 100% recommend them.
24 mars 2026
Svar från Total Tiles
Thank you for your review! We are delighted your order arrived safely and the process was straightforward. We hope to welcome you back again soon.
good service and product
23 april 2026
Great company to deal with
Great company to deal with, very helpful in getting me the correct parts i needed for the job. Would definitely recommend them
22 april 2026
Would definitely recommend
Found exactly what I was looking for at a great price. Quick delivery and the tiles arrived very well packaged.
19 april 2026
Bathroom tiles
I came back after 3 years and the tiles were in stock and same wonderful quality. So glad I came back! Highly recommended!
11 april 2026
Just an amazing experience start to…
Just an amazing experience start to finish and the timing was perfect , I have recommended you to all my builder friends and family
18 april 2026
Delivered on time
18 april 2026
Very good customer service
Total tiles has very good customer service, they are very helpful, communication is without any problems. Delivery was very fast and on time.
10 april 2026
Great service
Paid extra for guaranteed delivery before 12pm… it came after so I wasn’t happy. However after raising concerns I received a phone call from the company and had a nice chat with them. They were very friendly and apologised and gave me a refund on the delivery.
A refreshing experience and as a result I will shop with them again in the future, it is nice to have a company who you can talk to on the phone. Thank you
16 april 2026
Svar från Total Tiles
Thankyou for taking the time to leave a review, and we are so sorry to hear that your express delivery didn't arrive by midday, we completely understand how frustrating this must have been.
We'd like to find out what happened and we'll be in touch with you directly very soon.
Many Thanks
Michelle
Svar från Total Tiles
Thankyou for your positive review, we really appreciate you taking the time to share your experience with Total Tiles.
Many Thanks
Michelle
Svar från Total Tiles
Thankyou for your review, we hope your project is coming along beautifully.
Many Thanks
Michelle
First rate
First rate, After calling about a seemingly discontinued tile Jack spent half a day searching and called be back to tell me he had found them - top service - highly reccommended
17 april 2026
Omdöme utan inbjudan
Svar från Total Tiles
Thankyou so much for taking the time to share your review - it is greatly appreciated and we will be sure to pass your lovely comment on to Jack.
Many Thanks
Michelle
Fantastic Service from Start to Finish
There was great deal of choice and the products provided good value for money. Delivery was extremely fast and all products arrived packed very well with no issues at all - Fantastic service - really pleased
6 april 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.