Purchased a 12ft trampoline from torpedo 7 within 3 years the whole trampoline frame, ladder springs and mat connections all completely rusted out my 4 year old fell through the mat when jumping and g... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Torpedo7 is a great place to shop for quality gear at really good prices. They often have solid deals, especially on outdoor, cycling, and fitness items, and the quality has always been reliable. The... Se mer
Price was good. Unable to have a click and collect, had to then pay oversize delivery fee. Took away any discount benefits. Skis arrived in good time however although wrapped in plastic top of one ski... Se mer
I only really buy bike parts online with T7 and find their prices to be very competitive during long weekend sales etc. I do find that T7 seems to have less stock since they have changed ownership a f... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We believe that New Zealand is the most epic outdoor playground in the world and our mission is to help you get out there and enjoy it. We have the bikes for the trails, the camping gear for the nights away, the paddle boards, kayaks and gear to get you out on the water or the skis and snowboards for the mountains, all in one place. Wherever the adventure takes you, we have what you need.
Kontaktuppgifter
Takapuna, Nya Zeeland
- 0800867733
- info@t7retail.co.nz
- torpedo7.co.nz
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 10 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The old but trusty
I've shopped at Torpedo 7 for years and it never fails. I originally went in store which is where I found what I ended up buying but they didn't have my size so I jumped online. Website was easy to navigate/use. Great range, great sale prices. Very quick delivery within NZ. Will continue to come back!
Torpedo7 is a gTorpedo7 is a great place to shop for quality gear at really good prices.reat place to shop for…
Torpedo7 is a great place to shop for quality gear at really good prices. They often have solid deals, especially on outdoor, cycling, and fitness items, and the quality has always been reliable. The range is wide, and it’s easy to find gear that lasts without paying premium-brand prices. Definitely a go-to for good value and dependable products.
Easy to order on-line
Easy to order on-line. Prompt and efficient service and products meet my requirements.
Great experience!
Staff at Queenstown Remarkables shop was very friendly. Comms from Torpedo 7 was great. Very happy with the bike and comfy seat.
Amazing in store experience everytime
Being able to shop in store and try on a wide range of gear and brands with the help of your friendly staff is top tier and amazing sales, that’s what keeps me coming back over any other competitive store!
Easy to deal with and quick delivery
Great staff, top value product
Store well laid out
Knowledgeable and helpful staff

Svar från Torpedo7
I wanted matching jackets for all the…
I wanted matching jackets for all the family and the helpful lady in Botany found me just what i wanted.

Svar från Torpedo7
I bought Asics trail shoes and love…
I bought Asics trail shoes and love them. They fit perfectly, they hug my heels like they should and they have the width I need. I've just walked up Hooker valley and The Kea point track in Mt Cook today snd my feet are not even a little sore. These are great shoes, got a good deal with your sales, so thank you for having such a wide range of shoes to choose from.
S/M Head band was way too small
S/M Head band was way too small. Tried L/XL and still to small. T7 gave refund no problem. other than the size, quality looked good.

Svar från Torpedo7
Great Service and products.
Staff member Kiera was obliging and took me to the two areas where items (children's skis and poles)were on display. Her knowledge of what I was looking at was very good.
She checked pricing/membership details for me, and sale process was very easy.

Svar från Torpedo7
☝️🥇 winning in any weather!
Kept me dry and clean and looking good racing my dirtbike @MXFest Taupo. Obviously didnt slow me down bringing home 1st place 🏆 !

Svar från Torpedo7
Good $$ bike parts, but limited range
I only really buy bike parts online with T7 and find their prices to be very competitive during long weekend sales etc. I do find that T7 seems to have less stock since they have changed ownership a few years ago which is a bit of a letdown sometimes when you're trying to buy a whole range of related bike parts to overhaul or upgrade a bike.

Svar från Torpedo7
Poor customer service
Poor customer service. Item not described correctly and expensive to return to postal address of Torpedo 7. Customer service rude and accusatory. Very strange way to communicate with customers

Svar från Torpedo7
I brought the wrong size Archies online…
I brought the wrong size Archies online , when l realised l messaged the customer service people at Torpedo 7. The service both emails and phone calls was EXCELLENT Deborah was so pleasant she sorted me out and the correct shoes arrived a couple of days later. Unusual now days but WONDERFUL SERVICE that l HIGHLY RECOMMEND

Svar från Torpedo7
Good Customer Service
Not sure whats with all the bad reviews. Had an order and had to send it back for an exchange there email and ticket system seems like they dont get checked but there 0800 picked up both times straight away, sorted it out instantly and the exchange was sent off the same day. Recommend calling instead emailing.
bike was ready 1 week before i rang…
bike was ready 1 week before i rang them, but they only called once no txt. customer service when i rang james at albany store was very good. but email customer service was very bad. bike assembly didn't have properly aligned handle bars or seat.
My card issuer processed the payment…
My card issuer processed the payment but then torpedo 7 emailed me and wanted more banking info to process the order …. What a waste of my time! I cancelled the order rather than give someone at their customer service my private information. ..now have to wait for five days for my money back!
Were they gonna sell my data? I think so!!
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