I ordered a basket from Australia for a friend in Canada who has been going through go a difficult time. The hamper had a large quantity of beautifully presented and tasty items. Even the basket it ca... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great product, I ordered it late and it still go there on the delivery date I selected which was perfect as it was for a birthday. Good presentation and good products
I had specifically told them that the basket MUST be delivered before 1:00 pm on the delivery date, as my daughter had to be to work by 3. My daughter lives in an apartment building and needed to b... Se mer
Toronto Baskets was great to find when I needed to rush a holiday basket to a friend before they left for the holidays. They were able to deliver the next day which really mattered, as other services... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Toronto Baskets is a Toronto-based e‑commerce gift company offering handcrafted gourmet and themed baskets for a range of occasions from birthdays and baby showers to corporate gifting.
Kontaktuppgifter
4,2
Bra
45 omdömen
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to order and delivered on time.
18 oktober 2025
Omdöme utan inbjudan
Svar från Toronto Baskets
Thank you, CM! We’re so glad to hear your order process went smoothly and arrived right on time. Your feedback means a lot to us.
Svar från Toronto Baskets
Hi Ken, thank you for the 5-star review! We're delighted to hear that you loved our selection and that your gifts arrived right on schedule. We appreciate your support and hope to serve you again soon!
Impeccable helpful service and prompt…
Impeccable helpful service and prompt delivery
21 september 2025
Omdöme utan inbjudan
Svar från Toronto Baskets
We’re delighted to hear that you found our service helpful and the delivery prompt. It’s wonderful knowing we could provide you with the experience you were hoping for.
Great Get Well Gift Basket
I ordered the basket to wish my sister a speedy recovery from her surgery. It was an easy process to place the order. It arrived on time without any delivery issues. She loves it.
I am very happy with the whole process and recommend the company.
30 augusti 2025
Omdöme utan inbjudan
Svar från Toronto Baskets
Thank you so much for sharing your experience! We’re so glad to hear that the Get Well basket arrived on time and that your sister loved it—it’s wonderful to know it brought her some joy during her recovery. 💛 We truly appreciate your recommendation and are grateful you chose us for such a meaningful gift.
Wishing your sister a smooth and speedy recovery.
Chocolate melted/no refund
The driver didn’t knock or ring the doorbell and just left the gift basket outside in the sun. My family didn’t find it until three hours later so the cheese was inedible, the meats were inedible, and the chocolate was melted. They tossed the cheese & meats and put the chocolate in the fridge to harden. I reached out to customer service and they asked for photos, so I sent them photos of the melted chocolate and explained my family had already tossed the other items (I live in a different province so they didn’t even send me the chocolate photos until the next day - our first thought wasn’t “document to get a refund”). They replied saying although the chocolate is melted, it’s still edible, so no refund (I wish I could attach a photo because they looked horrible - the chocolate bar melted into a weird blob and the truffles melted to the roof of the box lol). They also said because I didn’t document the cheese & meats, even though they “always refund those items if somethings wrong”, they can’t do anything about it. I understand that you need photo proof even though a picture of old warm cheese looks the same as fresh cheese, but I think it’s crazy they weren’t even willing to do anything about the chocolate. Horrible customer service. They clearly don’t care about their clientele. I’ve actually ordered multiple times from this company so I’m not a first time customer, but I will never order with them again. And I’d highly recommend you stay away as well. If they leave the baskets unattended, food could easily be tampered with or stolen. Just not safe practices at all. I’ve had better service with edible arrangements and hazeltons and other companies.
29 juni 2025
Omdöme utan inbjudan
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