I ordered a basket from Australia for a friend in Canada who has been going through go a difficult time. The hamper had a large quantity of beautifully presented and tasty items. Even the basket it ca... Se mer
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Great product, I ordered it late and it still go there on the delivery date I selected which was perfect as it was for a birthday. Good presentation and good products
I had specifically told them that the basket MUST be delivered before 1:00 pm on the delivery date, as my daughter had to be to work by 3. My daughter lives in an apartment building and needed to b... Se mer
Toronto Baskets was great to find when I needed to rush a holiday basket to a friend before they left for the holidays. They were able to deliver the next day which really mattered, as other services... Se mer
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Företagsinformation
Skrivet av företaget
Toronto Baskets is a Toronto-based e‑commerce gift company offering handcrafted gourmet and themed baskets for a range of occasions from birthdays and baby showers to corporate gifting.
Kontaktuppgifter
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Smooth delivery and the recipient loved…
Smooth delivery and the recipient loved the plant and tea!
Awesome service
Beware— they substitute cheap items and charge premium prices
Sent a birthday teddy bear dressed in a birthday hat holding a candle along with some cookies and chocolate— $120-
Basket delivered had substitute cheap white teddy in cellophane … when asked to make it right they sent me a form letter. Rip off!!! Beware. Very expensive for horrible quality. If you can’t deliver it don’t have it on the website!
Wow!
Wow!! The gift basket was bigger than I thought. What a pleasant surprise! My son loved his birthday gift. Thank you!
Great product
Great product, I ordered it late and it still go there on the delivery date I selected which was perfect as it was for a birthday. Good presentation and good products
Not delivered on time
I had specifically told them that the basket MUST be delivered before 1:00 pm on the delivery date, as my daughter had to be to work by 3. My daughter lives in an apartment building and needed to be home to receive the basket.
It did not arrive until 2:30 and therefore, made her late for work. I was disappointed that my instructions (although clearly confirmed by Toronto Baskets) were not followed.
Having been disappointed in the delivery, I must say it was a beautiful basket for $84.
Amazing hampers and reliable delivery!
I ordered a basket from Australia for a friend in Canada who has been going through go a difficult time. The hamper had a large quantity of beautifully presented and tasty items. Even the basket it came in was very classy. Everything was delivered promptly and reliably, and I was kept in the loop of the process the whole time. Incredible service and incredible products. Highly recommended!
Nice gifts and great presentation in basket.
The basket was great and it was much appreciated. The only thing I have as a suggestion is to clarify who the recipient and sender are on the order form.
I sent the basket to a couple, but the email today from Toronto Baskets thinks I’m the basket recipient.
Perhaps, clearly indicate on the order form who the order is to, and whose email address is needed on the order.
That was confusing.

Svar från Toronto Baskets
Easy ordering process
Easy ordering process, quality products and efficient delivery.
Thank you, look forward to ordering again from your company in the future!

Svar från Toronto Baskets
My order was delivered as scheduled!
My order was delivered as scheduled; my gift was nicely packaged!
The cookies were delicious & the plushie I ordered was exactly as shown!

Svar från Toronto Baskets
It was easy
It was easy. The website and GUI were structured to build a basket of fruits suitable for my wheat old granddaughter.

Svar från Toronto Baskets
Great service and product
Delivered same day, lovely basket with a lot of items that he loved. Would purchase again. Thank you for the fast service.

Svar från Toronto Baskets
Great first experience
Great first experience. They delivered on time without any issues and the packaging looks great.

Svar från Toronto Baskets
The gift was well packaged and she love…
The gift was well packaged and she love it made her smile and I would love to do it again .

Svar från Toronto Baskets
Great selection of beautiful gift…
Great selection of beautiful gift baskets delivered on time. Thank you for making gift giving so easy.

Svar från Toronto Baskets
Super customer service
Super customer service, a lovely website that was easy to navigate with a great range of products.

Svar från Toronto Baskets
The basket was on time and was…
The basket was on time and was appreciated. I was a little disappointed that the items pictured were not what was delivered. I was trying to find a gingerbread house, which I could not find from any Canadian company. The basket I picked was supposed to have a little chocolate house in it. It was the only reason I picked it. The note I wrote talked about it and it was not in the basket. oi

Svar från Toronto Baskets
I purchased the basket from the UK for…
I purchased the basket from the UK for my son and had it delivered to him in downtown Toronto so wasn't sure of the process. It was delivered perfectly on time and the contents value for money. Great service throughout.

Svar från Toronto Baskets
Loved the Quality Gift Choices and Prompt Delivery
I loved the quality gift choices, the vegan options, the quick delivery (ordered one afternoon for next day delivery), the website pictures and ease of ordering, and communication with the company. I ordered a vegan cake and a fruit basket, and the recipients were thrilled to receive them!

Svar från Toronto Baskets
This company is basically a scam!!!
This company is basically, a scam. We selected what we thought, (based on the description and photo that Toronto Baskets had online), was a high end Gourmet gift basket to send to my sister for her birthday. We even selected an "extra" of an antipasto to be included. The total came to approx. 185.00.
It was delivered on the date we asked for, but there basically no items other than a couple that were originally stated. Toronto Baskets had substituted cheap items and items we didn't select instead!! And the basket apparently reeked of cigarette smoke too!!! The cost of those items would have been about 60 bucks from a typical grocery store!!! Beyond disappointing and not what we wanted to send to for a birthday gift!!!
I contacted customer service and complained about this but received absolutely nothing from them! They use their terms and conditions to replace the high end items with cheap crap and told us this gives them the right to do this when they don't have the items in stock! Then don't offer this basket for sale!!!
I continued to argue with them and all they offered was a refund for 30% for what we spent. And then I received the so called refund it was for less than 30%. Seriously???? Customer Service claimed they told me that the 30% would be the refund for the items that they replaced with the cheap stuff. OMG....so they are scammers!! They get you to pay big money for so called high end gift baskets and then deliver something much, much less and smells bad too.
DO NOT ORDER THROUGH THIS COMPANY!!!

Svar från Toronto Baskets
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