TopCat Window Blinds Omdömen 

Ordered blinds through TopCat for a second time & although I wasn’t too pleased about the lack of communication from the point of sale to the point of delivery - they did reply quick to my email when querying my fitting date. I also ordered a week before Christmas so understand the holiday period put a delay on things so I was okay with the slight wait. Seen so many bad reviews on here that I felt compelled to write this one as I am pleased with my blinds and the service I received from the fitter was brilliant. I wouldn’t hesitate to use TopCat Blinds again. Got measured up 19th December and fitted 15th January.

Purchased shutters from them which they advised would be a 12 week delivery and paid a £430 deposit. After 12 weeks i got in contact and was advised they would be another 4 weeks. After a further 4 weeks i was advised they were having supplier issues and would refund my deposit.

It has now been over a year and I haven't received my deposit even after weekly correspondance and failed promises.

The company has continually avoided returning my deposit ultimately scamming me and my family out of £430.

Purchase was in 2023 and only just come across these other similar experince reviews.

Hassle free, great fitting and product. Happy with the price.

Cheers!

Great service. Good price. Excellent fitting.

Came in date/time agreed. Scot did great job. Took old vertical blinds down and took away. Highly recommend. Bit worried after looking at some reviews. Can’t fault them.

was a previous customer of Top Cat so I never thought of reading reviews as I was happy with the service last time.I ordered and paid deposit for new blinds to replace existing ones Top Cat fitted for me many years ago. In the meantime i read the negative reviews about the company and was really alarmed, in the end job done to high standard and love the blinds, fitter was brilliant even took my old blinds away. So please ignore the negative reviews.

I was an existing customer of Top Cat so I never thought of reading their latest reviews as I was happy with the service they last provided me, albeit some years ago. I ordered and paid for new blinds to replace existing ones Top Cat fitted for me many years ago. In the meantime i read the negative reviews about the company on here and elsewhere. I was worried I may have made a bad decision to return to Top Cat. But I have since learned the company have been in a transition period and have downsized since i last dealt with them. As a result of less staff members, my blinds took a bit longer than expected to be fitted. But the high quality is still the same as when they last provided my blinds. Good level of service at a very competitive price. Overall, I am very happy. I think the bad reviews came during their transition period, but they are trustworthy and provide a good service. So don't be put off by the bad reviews.

Company promised the world and got no were near it. First of the blind I ordered they couldn't get the colour I wanted. Then it took over three weeks to get them fitted and one was broken, it took them another to weeks to fix that. The owner said I'd be given compensation but months down the line still not got it. Have been in touch with them every week speaking to the owner, he sounds disinterested and as if he is being bothered. Have now given up. The date is approximate as the dates are now all starting to look the same. WOULD NOT RECOMMEND THIS COMPANY AT ALL.

Beware! This company will rob you. They took money from numerous customers including myself last year but never informed anyone they were having cash flow and supplier problems. Subsequently, they never delivered the blinds or gave any customers a refund. They consistently lie and avoid calls.

× update on what you have said, it is all well and good saying that but you ignored me for over a year and you most certainly did not pay my back any money so saying that isn't making yourself look anymore honest thank you were last time

TopCat Blinds & Home Solutions AVOID!! at all costs they are a bunch cowboys who will take your money. Would give 0 stars if that was possible.

Ordered in September 2024 paid a £300 deposit and told blinds would be 4 weeks. Excuses after excuses eventually came in December and brought a grey roller blind for my livingroom when I actually ordered a real wood venetian blind. Told I needed to pay up then they would have blind in within a week. We are now in may and still haven't recieved it every week promised its coming n doesn't appear. Asked for a refund 2 weeks ago nearly and still haven't been refunded absolute joke of a company they will take people's more looking you in the face and not give one crap. Also customer service is shocking.

Top cat fitted our blinds today bye two great guys our experience was faultless many thanks to top cat and the wonderful fitter’s. Gladys

I ordered replacement slates for vertical blinds in Nov 2024 however here we are going into April and still no slates.customer care is none existent as numerous calls you either can't get an answer or your told too busy we'll call you back which never happens. So disappointed as we have used them over the years and never experienced such poor service 😢

Avoid avoid
Terrible carry on with this lot
Ripping people off

Just want to advise people that I had an unfortunate time with this company and posted my review
My bank got my money back, I paid in full
The second company I got out after this lot, they told me top cats sizes were all wrong anyway
Manager is very rude and hangs onto your cash

So I see they are now in trouble, I did check beta house when I was in conflict with them and saw trouble was brewing

If you used your debit or credit card, speak to your bank and show evidence and they will get your money back

On Facebook you can access Scotland's scammers and or course trading standards and CAB

The company has branched out into home improvements, windows and doors and various other facets

Avoid 🚩 at all costs

Ps I went with select blinds in the end and they had the job from start to finish done in under 10 days, beautiful blinds, professional staff and much cheaper that TopCat

Be careful filks

Avoid at all costs!!! Still chasing up blinds from before Christmas that were far too big for the window. Being fobbed off with shitty excuses and rude customer service. Happy to take hard earned money to provide the worse service I’ve ever had for blinds that aren’t even that great of quality! Never speak to an actual person as they never answer their phones. Just someone who is very rude through messenger. The only good thing was their fitter and he was helping me with information but unfortunately he left the company as they were just as bad to staff ! So god knows if I will ever get the new blinds that actually fit!!!!

Bought blind in NOV 2024, call about 20 time, keeps telling me something about other company being in liquidation, and would get they in jan 2025. Now it 3 March and still nothing call in to ask when the blinds are getting here and there are on the van and be there today between 3pm and 5pm and still nothing.

UPDATE: blinds came yesterday at 5:30pm no phone call saying going to be late ( should have been between 3- 5pm) Could not wait for they to be fitted as going not, try to call the company back to say what will I do next and could I get someone out to fix them but no answer and just hung up on me. Would not get from them again and trying to someone thing done about the company

Con artists! Took sizeable deposit and then couldn’t deliver the goods. They’ve been struck off by companies house and their second company is being dissolved. My bank has raised a scam incident to try and help me get some of my money back. DO NOT USE!

Company are full of promises, till they get customers money then it's ignored or lies anything to keep the cash and keep you hanging
I paid half the price deposit for blinds
I cancelled after being led on and after a lot of grief through messages I finally got my money back and new company did the job how it's supposed to be done
Save yourself grief and go with another company
Quite cheeky as well and not professional

This company has taken £ 350 deposit from me 6 weeks ago and blinds are still not received. Gary is continually making excuses for his boss Tony . This company is scum. Taking people's hard earned money and keeping it. I am reporting them to trading standards. Do not give this company any business

Absolutely abysmal
Take money
Promise fitting and dont turn or
Constant lies
Rude owner
Keep customers money as long as possible
Lie about having your blinds
Avoid
Company is notoriously bad
Deletes anything on Facebook and blocked me