TopArchery Omdömen 

Customer Service that is "Above and Beyond" Aug/Sep 2025.
I cannot praise Top Archery enough for the service that they have provided to me in connection with my last two bow purchases from them. Exceptional !!!
I originally ordered a 10# junior 3 piece take down for my 8 yr old grandson. It was an excellent value offer and arrived very quickly and well packaged and protected. It was quickly apparent that I had purchased a bow that was too light for him and it was passed onto his younger sister. I contacted TOP ARCHERY and Julia L lead me through my options. I bought the same bow again with 16# limbs, which was despatched in 2 days but intercepted by and returned by China Customs/Export. I again contacted Julia who had a replacement bow with me in 5 days - which included 12 complimentary arrows for the Customs delay, although it had not been TOP ARCHERY'S responsibility. Well done Julia L and TOP ARCHERY - from one very satisfied customer.

Good website. High quality item, as described prompt dispatch and well packaged. Would highly recommend.

Fast shipment, great bow, and overall great service. Would recommend them highly and will definitely purchase from them again.

I'm new to archery. I bought my first recurve bow with top archery. I was impressed with the quality and I had well seasoned archers compliment my setup which gave me confidence specialy for the price. Also, I have had a good experience with consumer service. Not knowing what I needed they were able to assist and made sure I was happy with my purchase.

Great site with a wide variety of essential items readily available and very fairly priced, definitely recommend purchasing archery equipment and supplies from TopArchery

Arrows received are made incorrectly. The black feather should be away from the bow.
Reply was Your arrow nock needs to be reset to a recurve bow angle...
This did not work with how the arrows was made.

I bought the 45” kids set. The arrows are not good quality and broke after one go. Do not recommend.
I contacted the company with evidence of the faulty arrows and they refunded me £4 despite the set costing £29.99!
I have not had a reasonable response as to why they deemed it appropriate to not offer a full refund.

Ordered a bow in 2023.

Tracking said it had been delivered when it hadn't, told TopArchery, they said I needed to contact the local post office. I did, they didn't have it. Contacted TopArchery again and they never responded, like they deleted me from their CRM.

An example of an abysmal business, working under the guise of caring about their customers. I've been well and truly mugged off. Where is the £130 I spent? Why did you just ignore me.

Respond.....

Quick and easy to order. I also had a question that I emailed them about, twice and they responded to me quickly. It helped me make my purchase decisions.

Easy order process, fast shipping, bow was in stock. Excellent tracking information. Very good bow at very good price. High quality, smooth shooting.

Just knowing I found a quality beginner set

Really wasn't a happy with the product shipping time was fine.

The bow itself is great however the 1st one got lost had to have another one delivered then the 1st one was delivered over a month later

Great product without having to wait forever to receive it.

The bow string arrived already frayed. It would be too dangerous to even attempt using.

New archer, bought 60" TD recurve and arrows etc. Flawless products, bow is superb & bang on 40lbs @ 28". Delivered in 8 days from China! I've checked for limb twist, bad workmanship etc, and can't find a thing. Love it, and with the help of YouTube, I'm hitting very tight groups after just 2 weeks.

So far, I only say that because I just received what I thought was the remainder of my order today, and have yet to try the products out. However, for what I did receive, it appears to be fairly decent quality for the price. With that being said, someone in the warehouse needs to learn how to count. The broadheads I had ordered were advertised as a 12 piece set. Unpackagaging, I found 1 solitary broadhead. Minor inconvenience more than anything, yet I refuse to pay for something I did not receive. Email sent requesting the other 11 or a refund for that portion of my order.

Item was delayed in customs but the team was very coordinated about the issue and the item was great!

Trash item. Came broken in the box, Immediately sent pictures to customer service. They told me that they were convinced that I had dry fired the bow.... The bow hadn't even been strung.

Great product. Pleasantly surprised. Quality product.