Was looking for face masks and needed them quickly. The item arrived as stated the next day! Great communication re: delivery. Perfect timing. Thank you
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered item and said 2/3 days delivery. After ordered a couple of days later received an email saying that item was out of stock and would not be shipped until new stock would be available. If I knew... Se mer
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I like Toolmaniac :) they make it easy for me to buy presents for the menfolks. The stuff is excellent, but so is their customer service. No fuss, no bother, excellent tracking and quickly delivered.... Se mer
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I’ve had nothing but excellent service from Tool Maniac over the past year or so! They may not be the cheapest tool shop but their range is excellent and customer service is phenomenal!! I’ve... Se mer
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Företagsinformation
Skrivet av företaget
We love tools and we set out with the objective of becoming the home of tool lovers, while offering great products at competitive prices. Thanks to our close relationship with Wera we have made massive strides towards reaching our goal. As the home of tool lovers we needed a name that encapsulated both our and our customer’s passion for quality crafted tools, with leading innovation and reliability. Tool Maniac is for tools lovers. It is for everyone who’s ever held a screwdriver, spanner, hammer or chisel. It is for the plumbers, electricians, mechanics and apprentices. Tool Maniac is for you.
Kontaktuppgifter
Storbritannien
- toolmaniac.co.uk
4,7
Utmärkt
48 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
First class to deal with
First class to deal with, they kept in touch with an accurate delivery & suggested a suitable replacement when one item was not available immediately.
12 februari 2025
Svar från Tool Maniac
Thanks for taking the time to review :)
The service was quick and efficient fro…
The service was quick and efficient fro the moment of my placing the order to the moment the parcel arrived. Their courier company kept me reliably informed as to the status of my parcel delivery.
13 december 2024
Svar från Tool Maniac
Thank you for taking the time to review :)
Wera Joker Spanners
Great website, fast delivery no messing service just what you need this time of the year
9 december 2024
Svar från Tool Maniac
Thanks for your kind review :)
Amazing Supplier
Only started dealing with Tool Maniac recently and they are a superb supplier. Always kept informed and customer service is way beyond anything we have had before. Would highly recommend.
29 november 2024
Svar från Tool Maniac
Thank you for taking the time to review :)
Excellent A+++
Fast, efficient delivery with minimal hassle. And a great product received. I will be purchasing more in the future from this company A+++
11 november 2024
Svar från Tool Maniac
Thank you for taking the time to review :)
Svar från Tool Maniac
Thank you for taking the time to review :)
Svar från Tool Maniac
Many thanks for your kind review :)
Absolutely fantastic company to deal…
Absolutely fantastic company to deal with from start to finish. I had a query and Sally answered it immediately. Fast dispatch and delivery and the items are exactly what i needed. Thank you
9 oktober 2024
Omdöme utan inbjudan
Svar från Tool Maniac
Thank you for your kind review :)
Not transparent, 2 weeks + delay
Ordered item and said 2/3 days delivery. After ordered a couple of days later received an email saying that item was out of stock and would not be shipped until new stock would be available. If I knew before placing the order then I would have chose another retailer. I feel that a more honest and transparent indication of stock level and the length of delay of delivery would help. My item arrived but 3 weeks after ordering.
28 mars 2024
Svar från Tool Maniac
Hi there, delivery would usually be 2-3 days but the item was a new launch by Wera and was more popular than anticipated so we sold out our original stock allocation more or less overnight which meant we had to re-order from Wera. Wera did not have UK stock available hence taking 2-3 weeks to arrive with us. We did email to advise of the delay and if the wait was not ok could have cancelled the order offered a refund if required. Apologies you were unhappy. Tool Maniac
Never receive your order
14 days since I ordered, still don’t have my order. emailed multiple times no one gets back back to you. Avoid this company.
28 mars 2024
Svar från Tool Maniac
Hi there, sorry you have felt the need to leave a 1 star review. I can see you have emailed and should have got our "out of office" reply as were were doing an annual stock take over the Easter week and therefore not able to answer as quickly as usual. We did email you when you placed the order to advise of a delay with the stock, if this was not ok we could have cancelled the order and offered a refund, as we did not hear from you it was assumed you were ok to wait. Your item was dispatched - I am in contact with you by email to check this has been received and will rectify if this is not the case. Tool Maniac
Svar från Tool Maniac
Thank you :)
Svar från Tool Maniac
Many thanks :)
Svar från Tool Maniac
Thank you for your review :)
Arrived on time and was spot on!
Arrived on time and was spot on!
Love the Wera stuff and trust Tool Maniac for price and service.
4 december 2023
Svar från Tool Maniac
Thank you for your review :)
Brilliant staff and for ever helpful.
23 mars 2023
Omdöme utan inbjudan
Svar från Tool Maniac
Thank you for your review :)
Svar från Tool Maniac
Thank you for your review :)
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