Tom's Studio Omdömen 

1 029
•
TrustScore 5 av 5

4,9

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Absolutely love my Tom's Studio pens! I started with a Wren and I love to buy various colours and change the ink to suit my needs. I recently also added the set of Ori highlighters to this and I can... Se mer

Betygsatt 5 av 5 stjärnor

Felt very extravagant getting Tom's Studio board pens for school, but you only pass your ECT once! They arrived very quickly and look fabulous. I've just used the tips that come with the pens, but I... Se mer

Betygsatt 5 av 5 stjärnor

Website is easy to use as is the chat tool. I had a question about which ink to purchase and it was answered quickly with simple answers and straightforward explanations. The packaging the pen comes i... Se mer

Betygsatt 5 av 5 stjärnor

Tom's Studio is top-notch! The pens are so robust and thoughtfully designed. Recently, I ordered a highlighter as an early bird and it was with me within a couple of days. The ink is my favourite (cur... Se mer

Företagsinformation

  1. Pennaffär
  2. Försäljning av konstnärsmaterial
  3. Hantverksbutik
  4. Konsthantverk

Skrivet av företaget

Hand-crafting creative tools you'll look forward to using every day and treasure for the rest of your life. The idea for Tom's business came from watching his wife Gemma use a plastic mass-produced calligraphy pen which he felt didn't match the quality of her beautiful work. With his background in furniture and product design which he studied at university and his experience of working in a blacksmith's forge, he decided to make her a better pen that she would love using every day.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 92 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(1 029)

1 014 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

A poor quality pen

A poor quality pen, a converter that didn't fit and a flex nib that didn't flex. Slow response time to enquiries.

30 juli 2026
Logotyp för Tom's Studio

Svar från Tom's Studio

Hi Allan,

Thank you for taking the time to write us a review, even negative reviews help us to understand how we can help our customers more and improve our service!

I can see that we have an open conversation via email and I am waiting for a reply from you. I'll pop another message in that thread to see if we can resolve the issue we are having.

Speak soon!
Kelly
Tom's Studio Customer Service

Betygsatt 5 av 5 stjärnor

Artisian wonderful.

A small, artisan company that takes extraordinary care with every single one of its products. Their customer service is exquisite. Their products have a soul. If you like drawing or writing, it is one of the few things left in the world that connects you to the past. It is well worth it.

7 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Responsive staff

When I placed my dream order which I’d been planning for months, I accidentally chose the wrong saved address and they were quick to cancel it upon my request, especially given the time difference and the fact that I’d placed the order and emailed them about the mistake in the early hours of the day. They refunded me and I was able to repurchase the items and receive them! I’m very happy with the Lumos. It more than lives up to the hype!

31 juli 2026
Betygsatt 5 av 5 stjärnor

Superior mechanical pencil

Received the elegant mechanical pencil. It is a dream to write and draw with this fabulous tool. The opportunity to have it engraved with inspiring thoughts is an added bonus. Thank you for continuing to design and create new products. Also received the new eraser with all the tiny cubes, that is so helpful when making tiny adjustments.Quality products and great customer service and delivery make all the difference.

27 juli 2026
Betygsatt 5 av 5 stjärnor

Wonderful product

Wonderful product that equals the others purchased from Tom's Studio. Beautiful wood and weight. Does not cap on the rear but the penrest solves the roll problem. Perfect packing and safe arrival to the US.

6 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The Delight of Unboxing

Unboxing anything from Tom’s Studio is a delight! I just received the Field Mouse with its matching leather strap, a set of mouse-sized notebooks and black ink. The packaging is all so beautiful! I love the extra touches you do with sweet quotes and tiny gold mouse footprints across the packaging. And the tea! Thank you! How do I buy a load of the Popcorn Tea?!

27 juli 2026
Betygsatt 5 av 5 stjärnor

Thank you for the most beautiful purchase

Thank you for the most beautiful present purchased from Australia for delivery to the UK for my mum’s birthday (Lumos pen set)
Quick delivery & packaged well
to avoid damage in transit.
The items in the set are beautiful from exquisite packaging to good quality products. Well worth the price & made my artistic Mum incredibly happy. Thank you!

30 juli 2026
Betygsatt 5 av 5 stjärnor

One beautiful pen!

My purchase was fairly easy. The lack of a provision for ordering the pen nib with ebonite was fixed easily by Tom's Studio.

The pen was left by Fedex on top of the cluster mail box unit in the open hallway downstairs, open to theft, and was not securely closed, having received some rough treatment on its journey. The pen, however, was in its Tom's Studio box, unharmed and apparently oblivious to the perils it had evaded. Chalk one up for the seller's careful packaging, and minus two stars for Fedex.

The pen is beautiful, from its sleek design, even anodizing and lovely color Botanica, to how it sits in the hand. The machining is precise, the fine threads of its connecting parts crisp, unobtrusive and trouble-free.

I see more purchases ahead! A very enjoyable pen that I am proud to have in my workforce. I wish I could include a picture.

27 juli 2026
Betygsatt 5 av 5 stjärnor

Excellent product

Excellent product, well packaged, delivered promptly.

I use my Wren pens (plural intended) daily and find them practical, well designed, and very satisfying to use.

More than earns the five star rating.

29 juli 2026
Betygsatt 5 av 5 stjärnor

The dual tip is perfection!

The Lumos Pro Duo is a great weight, and the dual tips are perfect for sketching. Perhaps my favorite thing is the wicking ink refill - ingenious! I'm getting ready to order another pen so that I can keep both a black and a blue ink pen in my drawing kit.

27 juli 2026
Betygsatt 5 av 5 stjärnor

I have been a customer for about a year…

I have been a customer for about a year and every order has been dispatched timely. Interaction with staff and questions on products answered promptly. And the products are amazing! I love them all and I have many but my standout is the Lumos Pro Duo in the most resent Botanical collection. Just perfect.

27 juli 2026
Betygsatt 5 av 5 stjärnor

Absolutely fantastic!!

i got my mum a pen from tom's studio for her birthday (in early september!!) thinking i'd have to wait for shipment etc but i was pleasantly surprised when my mum's early birthday present came the day after ordering!! i also accidentally ordered the ink separately from the pen, but that arrived in the same box on the same day!

packaging was beautiful, very reasonably priced as well. my mum is surely to love her gift!!

i would 100% order again and would recommend to everyone who's thinking about it!

thank you tom studio!! 💜

4 augusti 2026
Omdöme utan inbjudan

Detta är Trustpilot

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