Tuckernuck Omdömen 237

TrustScore 3 av 5

3,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Ordering with this company is great and delivery of order is timely. I have ordered several items (dresses) from this company and 2 of the 3 I have kept. However this dress will be returned for sev... Se mer

Betygsatt 1 av 5 stjärnor

For an expensive dress it arrived with a rip in one of the seams. I’m also between sizes XS and S (5’2, 120 lbs) and went with the XS and it swallowed me. The neckline was indecently low and in genera... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

This is the second item I’ve ordered from Tuckernuck that reeked of mold as soon as I opened the package. I wanted to explain this during the return process, but wasn’t given the option. It looks lik... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I bought my 3rd summer dress from Tuckernuck and I am very impressed with the quality., They are not inexpensive items but the quality is very good to justify the spend and the styles are classic. I... Se mer

Företagsinformation


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

237 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har besvarat 73 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

I appreciate customer service informing…

I appreciate customer service informing me this had been delivered. There was a mix up in delivery and tracking stated needed to be pickup at my local post office, but was delivered to my home address.

I tried the jacket on and I'm disappointed in the structure of the jacket. Very boxy and not at all taylored. I am returning it. It is not flattering. The double breasted buttons are beautiful but with the straight boxed style it is just not flattering unless your a size 0 or 2.

24 mars 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Great delivery time. Too long!

Great delivery time. Nice, heavy weight denim skirt. However, it was too, too long! I am 5'6" and it touched the floor. Because of the hem design, I would not hem this myself. The last dress I had hemmed cost $60.00. I was unwilling to add this to the cost of this skirt.

21 mars 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Difficult to return item

The website and confirmation email I received when my order arrived, had no place on the site with info on how to return the item. However, after emailing them, they kindly sent me what I needed to make my return. I appreciated their quick and polite response.
As someone who orders many items online, I would recommend they include that info on their site to make it more convenient for their customers.
I want to include that the only reason for the return was the sizing. The dress is lovely and so well made. I have ordered from them before and love their clothing line. Highly recommend them and will order from Tuckernuck again!

19 mars 2026
Omdöme utan inbjudan
Logotyp för Tuckernuck

Svar från Tuckernuck

Hi Lisa! We are so sorry to hear you are having trouble returning your recent order. Please click the following link that will take you directly to our returns portal: https://returnsportal.tnuck.com/.

We offer returns through UPS and Happy Returns. If you have any additional questions, please reach out to our Customer Experience team directly and they would be happy to set up a return on your behalf. We can be reached at 888-501-8101.

Betygsatt 2 av 5 stjärnor

Frayed edges all over the dress.

This is my first time buying from Tuckernuck. I was very excited about this dress, but when I opened the package and took it out, I saw frayed edges at the neckline, sleeves, buttonholes and bottom. There were loose threads all over the dress. I don't mind paying for a quality dress, but I do mind when it looks cheap. I'm going to return it. Also, I wanted to speak to a real person when I was considering what size to buy, but that was not a thing and I had to text. I probably won't buy from here again.

20 mars 2026
Omdöme utan inbjudan
Logotyp för Tuckernuck

Svar från Tuckernuck

Hi Ellen, We’re so sorry to hear about your experience—this is certainly not the standard of quality we hold ourselves to, and it sounds like you may have received a defective item. We completely understand your disappointment, especially when you were so excited about your first purchase.

We’d truly appreciate the opportunity to make this right. Please reach out to our Customer Experience team directly so we can take the next steps with you. Our team is available by phone Monday–Friday from 9:30 AM–12 PM EST at 888-501-8101, and we’re here to help!

Thank you for bringing this to our attention—we hope to turn this experience around for you.

Betygsatt 5 av 5 stjärnor

I love this dress

I love this dress. The knitting on it is exquisite and I was afraid that the white trim wouldn’t be flimsy, but it’s not. It’s a very classy. I am going to three weddings this summer and it will be my go to for every wedding. I’m short and chubby so I have cute pair of low heels that will pull it together perfectly.

18 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don’t waste your money

For how much these sandals cost, they look and feel very cheap. I just received mine today and was disappointed when I tried them on. The quality is poor and I doubt they would last longer than a few months. The color looks different in person than it does online. The soles are flimsy and they are overly shiny so they look like cheap plastic. I am trying to return them but the link QR code doesn’t work. I’ll keep trying but now I feel ripped off and am considering never buying from this brand again.

19 mars 2026
Omdöme utan inbjudan
Logotyp för Tuckernuck

Svar från Tuckernuck

Hi Denna, Thank you for sharing this feedback. We are so sorry to hear your sandals did not arrive as hoped. Please feel free to reach out to our Customer Experience team directly at customerservice@tnuck.com for additional assistance generating a return QR code. We apologize for any inconveniences this order has caused and look forward to hearing from you!

Betygsatt 4 av 5 stjärnor

Gorgeous shell dress

It’s a gorgeous dress and it looks amazing for resort wear, however, it runs small and I could not get it zipped all the way. I am usually a 12-14 size and ordered the exlarge, but it fits more like a US size 10. That’s the only reason I’m giving it a 4 star review. If you’re a smaller size, it is fabulous!

19 mars 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

So disappointed

So disappointed. I’ve ordered extra small dresses for a couple of years now from Tuckernuck. I love this dress but when I tried it on, I could not even zip it up. I’m 5 foot one and 105 pounds and have always had an extra small from Tuckernuck. As this is a final sale item, doubly disappointed that obviously the sizing is all over the place.

17 mars 2026
Omdöme utan inbjudan
Logotyp för Tuckernuck

Svar från Tuckernuck

Hi Tamara, Thank you for sharing your feedback—we truly appreciate it! We understand that finding the right size can sometimes be challenging, and we want to make sure you feel completely comfortable in your new dress.

A member of our Customer Experience team has reached out to you directly to help with next steps, and we look forward to connecting with you soon!

Betygsatt 3 av 5 stjärnor

Dress is beautiful. Smells of smoke.

Dress is beautiful! Fit is perfect! It reeks of cigarette smoke, however I’m not sure what to do about that.Maybe worn and returned? I feel like I should be able to wear it without having to launder or dry clean it first. Not sure if this is distributor or manufacturer problem. For the price it should not be an issue, there clothing looks beautiful overall.

16 mars 2026
Omdöme utan inbjudan
Logotyp för Tuckernuck

Svar från Tuckernuck

Hi Diane, Thank you for flagging this to our team. We are so sorry to hear you received a defective item. Please reach out to our Customer Experience team (888-501-8101) directly and we would be happy to get this taken care of as quickly as possible. We are so sorry again for such a negative experience and can assure you this is not the norm for our products. We look forward to making things right!

Betygsatt 1 av 5 stjärnor

This bag was not like the size in…

This bag was not like the size in picture! Micro mini bag!! Bag itself is nice, wish it was bigger.

13 mars 2026
Omdöme utan inbjudan
Logotyp för Tuckernuck

Svar från Tuckernuck

Hi Lisa, Thank you for your feedback! We appreciate you letting us know. We’re glad to hear you liked the bag, but we’re sorry it wasn’t the size you expected. Please reach out to our CX team directly and they’ll be happy to help you with returning the item free of charge.

Betygsatt 5 av 5 stjärnor

Great

Love Tuckernuck from service, delivery and the products they have

13 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible packing

The skirt arrived in a flat package, all wrinkled. Terrible workmanship. The top ruffle isn’t even, shorter on one side. It’s definitely going back. Not sure if I’ll reorder and try again because I was so excited about getting it.

12 mars 2026
Omdöme utan inbjudan
Logotyp för Tuckernuck

Svar från Tuckernuck

Hi there, Thank you for taking the time to share your feedback—we really appreciate you reaching out. We’re very sorry to hear about the condition your skirt arrived in! This certainly isn’t the standard we aim for, and it appears to be a one-off situation.

We’d love the opportunity to make this right and would be more than happy to send you an expedited replacement. Please reach out to our Customer Experience team directly so we can assist with the next steps.

We appreciate you bringing this to our attention and look forward to resolving this for you!

Betygsatt 1 av 5 stjärnor

I paid for expedited shipping but the…

I paid for expedited shipping but the package came 3 days later. Too late for me to wear to an event last night. I would love a refund but am not hopeful that I will be accommodated

10 mars 2026
Omdöme utan inbjudan
Logotyp för Tuckernuck

Svar från Tuckernuck

Hi Dorothy! Thank you for reaching out. I am so sorry to hear your expedited order arrived later than expected. Please know that this is not typical for our shipping timelines. We completely understand how frustrating that can be and would love the opportunity to make it right.

Please reach out to our Customer Experience team directly and we would be happy to refund the shipping fee as well as help you set up a return. We cannot apologize enough and look forward to speaking with you soon!

Betygsatt 1 av 5 stjärnor

I received someone’s return

I received someone’s return. It has an odor to it of perfume or lotion and the bag it was put in (inside the outer protective bag) was open. Very disappointed.

11 mars 2026
Omdöme utan inbjudan
Logotyp för Tuckernuck

Svar från Tuckernuck

Hi there,

Thank you for bringing this to our attention. We’re so sorry to hear that your item arrived damaged—that’s certainly not the experience we want for our customers!

Our Customer Experience team would be happy to help make this right. If you reach out to them directly, they can assist with sending an expedited replacement or arranging a full refund.

Please know that this is not typical of our products, and we truly apologize for the inconvenience. We appreciate you letting us know and look forward to resolving this for you as quickly as possible!

Betygsatt 5 av 5 stjärnor

Understated elegance and so comfortable

My first order had issues, which the rep resolved immediately. I suggest ordering a size down, especially if you're a petite because the sweater runs long and large. I ended up with a medium because I like a roomy fit. Fabric is soft and luxurious. I'll get alot of mileage out of this classic.

11 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Buh-bye, Tuckernuck!

A dress was lovely but absolutely enormous. They refused to allow me to return. Why lose a customer with a return policy that no other company has? There are so many alternatives.

4 mars 2026
Omdöme utan inbjudan
Logotyp för Tuckernuck

Svar från Tuckernuck

Hi there,

Thank you for reaching out. My name is Alex, and I’m the Lead of the Customer Experience Team at Tuckernuck. I’m sorry to hear that your dress arrived larger than expected, and we appreciate you taking the time to share your feedback.

Please note that we accept returns on eligible items within our 21-day return window. However, we’re unable to process returns for merchandise that was purchased as final sale. We appreciate your understanding of this policy.

If your dress was not marked as final sale, please feel free to reach out to our Customer Experience team directly—they’ll be more than happy to assist you with the next steps.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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