Tuckernuck Omdömen 237

TrustScore 3 av 5

3,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Ordering with this company is great and delivery of order is timely. I have ordered several items (dresses) from this company and 2 of the 3 I have kept. However this dress will be returned for sev... Se mer

Betygsatt 1 av 5 stjärnor

For an expensive dress it arrived with a rip in one of the seams. I’m also between sizes XS and S (5’2, 120 lbs) and went with the XS and it swallowed me. The neckline was indecently low and in genera... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

This is the second item I’ve ordered from Tuckernuck that reeked of mold as soon as I opened the package. I wanted to explain this during the return process, but wasn’t given the option. It looks lik... Se mer

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Betygsatt 5 av 5 stjärnor

I bought my 3rd summer dress from Tuckernuck and I am very impressed with the quality., They are not inexpensive items but the quality is very good to justify the spend and the styles are classic. I... Se mer

Företagsinformation


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

237 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har besvarat 73 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Lost package

The building cannot find where the package was left. However the company was very efficient responding to me. But my package is still missing!

2 april 2026
Omdöme utan inbjudan
Logotyp för Tuckernuck

Svar från Tuckernuck

Hi Miranda! We are so sorry to hear there may have been a miscommunication with the delivery carrier. We appreciate you letting us know! Please reach back out to our Customer Experience team directly if you need any additional assistance. It looks like you should be all set!

Betygsatt 5 av 5 stjärnor

Saw this beautiful necklace on…

Saw this beautiful necklace on instagram. Has a beachy vibe and perfect for my personality! Received it quickly and it was packaged beautifully. One tiny issue (for me) and may not be with ladies that don't have arthritis issues. The clasp is inserted in the bead, Nothing to grasp onto while trying to clip the clasp to the chain. Took me several tries and needed a mirror to see to turn the necklace around. Never had that issue with any other necklaces so I do think others might. I know practice makes perfect so I'll work on that :-). I did wear it yesterday with a pink and white stripe top and it was so cute. This is unique and very on trend!

3 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love Tuckernuck

I love Tuckernuck! Both the quality of merchandise( boyfriend crop cashmere sweaters I just purchased) and the quality of service. So timely and easy to deal with!
Thank you!

2 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

EXCELLENT SERVICE & QUALITY OF PRODUCTS

Bought the STAUD Expresso Woven clutch. It looks like a million bucks, perfect size, absolutely love it. Came with dust bag.
It was packed beautifully like a Bergdorf Goodman or Saks designer bag and receipt was in a nice Tuckernuck carboard pouch. First class company and products!

3 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Selling used already worn items as "new" for $248

I ordered a $248 dress to wear on my birthday, plus two other shirts, and paid $41 to have them overnighted so it would get here in time, which it did, but when I opened the package with the dress it was obviously used and already worn, wrinkled with makeup smudges, perfume and hair. For $248? Um, I don't think so. I returned everything, even the shirts, and will find somewhere better to shop. I would give zero stars if that was an option.

27 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I’m having trouble getting an undamaged…

I’m having trouble getting an undamaged white shirt. This is my second order that was placed to replace a stained white blouse. This one too has some staining. I’m so bummed out. I can’t understand who is packing these items to ship out and why?

1 april 2026
Omdöme utan inbjudan
Logotyp för Tuckernuck

Svar från Tuckernuck

Hi Cindy, Thank you for reaching out and letting us know about your recent order. We are so sorry to hear you received a defective blouse. Please know this is not the norm for Tuckernuck and we can assure you this appears to be a one-off situation. Our warehouse team has since investigated this particular order to see what may have happened. We apologize for the inconvenience!

In the meantime, a member of our Customer Experience team we will be in touch to go over next steps. Thank you again for letting us know about this!

Betygsatt 5 av 5 stjärnor

My favourite brand

I live in Jersey UK and towards the end of 2025 I found a dress from Tuckernuck on Ebay. Since then I have been a fan and check on new styles regularly and treat myself. Dresses are always unique and fabulous and I haven't received a dress I haven't liked. Only 2 items returned as the styles did not suit me at all.

23 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This dress is very poorly made and from…

This dress is very poorly made and from China, I expected much better quality for something that cost $300! I’ll be sending it back.

31 mars 2026
Omdöme utan inbjudan
Logotyp för Tuckernuck

Svar från Tuckernuck

Hi Beverly, Thank you for reaching out with this feedback. We are so sorry to hear this item arrived differently than expected. Kindly note all of our custom Tuckernuck products are designed exclusively by our founders in Washington, D.C. and New York City. Those products are then manufactured in a safe and fair working environment.

Please reach out to our Customer Experience team (customerservice@tnuck.com) directly for assistance on generating a return. We look forward to hearing from you!

Betygsatt 2 av 5 stjärnor

Why does it take so long for product to…

Why does it take so long for product to be packaged and picked up by carrier? I bought this product and waited way too long to receive it. The earrings were gorgeous so I decided to order another pair for a gift and once again days go by and it still hasn’t been picked up by carrier. “It’s been packaged” is all I hear. Really? How long does it take to package a pair of earrings? Unacceptable!

30 mars 2026
Omdöme utan inbjudan
Logotyp för Tuckernuck

Svar från Tuckernuck

Hi Erin, Thank you for reaching out! We are so sorry your standard order is taking longer than expected. Please note, our warehouse does not ship on the weekends. We look forward to offering this service soon! In the meantime, all orders placed after 2PM EST ship the following business day. We appreciate your patience and understanding. Please feel free to reach out to our Customer Experience team (customerservice@tnuck.com) directly for any additional questions. They are always here to help!

Betygsatt 3 av 5 stjärnor

Stripes Misaligned

Striped review: given the price, I expect the stripes to perfectly align on the seams and not be mismatched. The construction is a bit sloppy and not the most professional. Besides that, great t-shirt.

28 mars 2026
Omdöme utan inbjudan
Logotyp för Tuckernuck

Svar från Tuckernuck

Hi Maddie! Thanks for your feedback—we’re glad you like the t-shirt, but we’re sorry to hear about the stripe alignment. That’s not our usual standard and may be a one-off.

Please reach out to our Customer Experience team (customerservice@tnuck.com) with a photo so we can review next steps—we’d be happy to send a replacement. Looking forward to hearing from you!

Betygsatt 3 av 5 stjärnor

Blue not green

Tuckernut is great. The Lizzie Fortunato necklace is blue though, not green.

27 mars 2026
Omdöme utan inbjudan
Logotyp för Tuckernuck

Svar från Tuckernuck

Hi Tina! We apologize for any confusion. Please reach out to our Customer Experience team for the next steps—they’ll be happy to assist you with a replacement or refund. We truly appreciate you bringing this to our attention and look forward to resolving this for you.

Betygsatt 2 av 5 stjärnor

Not what is pictured

I was so excited to get these earrings. As pictured they are green with white, but when I received them, they’re actually green and blue. Not at all what was pictured or what I wanted.. disappointed. They will go back.

27 mars 2026
Omdöme utan inbjudan
Logotyp för Tuckernuck

Svar från Tuckernuck

Hi Susan, Thank you so much for letting us know about this. We are so sorry the confusion! Please know this appears to be a one-off situation and our team would be more than happy to look into this for you. We ask that you reach out to our Customer Experience team directly for next steps. They are available by phone (888-501-8101), email (customerservice@tnuck.com), SMS, and online chat. We apologize for the inconvenience and look forward to making things right!

Betygsatt 1 av 5 stjärnor

Your delivery service changed my address

I noticed that your delivery service, Veho, had an incorrect delivery address for me. They said their system must have transposed it. Because the package is out for delivery, they said they cannot change the address. Now it is unlikely my package will arrive today. I need it today and I have been billed for it already. Very disappointing. Unacceptable, really.

27 mars 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Clothes were hit or miss; Refund process TERRIBLE

Clothes were hit or miss. I kept a few items that were okay, but not great. Returning is terrible! It took 3 weeks to get a refund and one item I returned was not included in the refund. Customer Service is non-existent. Texting, calling, chatting, emailing...no answer.

26 mars 2026
Omdöme utan inbjudan
Logotyp för Tuckernuck

Svar från Tuckernuck

Hi Cara, Thank you for bringing this to our attention. We are so sorry to hear about your negative experience and can assure you this is not the level of service we strive to provide. Our Customer Experience team is available by phone, email, SMS, and online chat 7 days a week. We would love to help rectify your refund and take a deeper dive into what may have happened. Please give us a call at 888-501-8101 or send us an email at customerservice@tnuck.com. We are so sorry again and look forward to making things right!

Detta är Trustpilot

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