My local, Samsung authorised repair centre at EE said warrenty wouldn't cover my LED issue so wanted to charge me £700+ to repair the whole phone instead. I went through Samsung Support and they then... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
After having my Samsung Galaxy Ring for 11 months, I noticed the rapid decrease in battery life. Despite charging, the battery would constantly drain. I requested a repair via the Samsung website wh... Se mer
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Quick efficient and clean stress free experience. DPD picked collected and delivered it back but TMT looked after my device. Returned all repaired, a lot then I expected too. Was originally told 10-12... Se mer
Företaget har svarat
They repaired my samsung flip 7 screen. Phone picked up from my house and redelivered within a week. Excellent repair, phone looks like new. Thanks!
Företagsinformation
Informationen kommer från olika externa källor
We are an official Samsung repair partner, repairing both in and out of warranty smartphone, tablet and wearable devices to Samsung's high standards.
Kontaktuppgifter
TMT First, Holditch House, Holditch Road, ST5 9JQ, Staffordshire, Storbritannien
- 01782 576930
- info@tmtfirst.co.uk
- tmtfirst.co.uk
4,5
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från TMT First
Hi there, Mr Emmanuel.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Simple! Quick! Hassle free!
Collected within 24 hours, repaired in 2 working days and delivered back to me next day after that! Superb!
18 mars 2026
Omdöme utan inbjudan
Svar från TMT First
Hi there, Mrs S.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
This made my grandson very happy all…
This made my grandson very happy all fixed thanks
20 mars 2026
Omdöme utan inbjudan
Svar från TMT First
Hi there, Sue.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Very fast service.Thanks
27 mars 2026
Svar från TMT First
Hi there, Alternative für Deutschland.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Happy customer.
The service, what I received was very quick and efficient and very professional.
27 mars 2026
Svar från TMT First
Hi there, Owen
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Svar från TMT First
Hi there, Craig.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Flawless
I did not deal with this company directly but rather through Samsung repair service.
They replaced my flip phone screen protector that was peeling of in the middle.
Can't fault them for nothing!
It got fixed within one day and sent straight back. Phone looks brand new and so far works perfec. Very happy!
24 mars 2026
Omdöme utan inbjudan
Svar från TMT First
Hi there, KrasY.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Brilliant service and so quick
Brilliant service and so quick. They kept me updated the whole time. Highly recommended
17 mars 2026
Svar från TMT First
Hi There, Sharman.
Thankyou for taking the time to leave a review and it's great to hear that you were kept informed throughout!
Many Thanks,
Kay
Professionally repaired and returned…
Professionally repaired and returned within a week
24 mars 2026
Omdöme utan inbjudan
Svar från TMT First
Hi there, Ashley.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us here at TMT first.
Kind regards
Owen
After a bit of a problem getting the…
After a bit of a problem getting the phone to you, I received a very quick service and it was returned promptly thank you
22 mars 2026
Svar från TMT First
Hi there, Dave.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us here at TMT first.
Kind regards
Owen
Very comprehensive and efficient
Very quick service, phone inspectedz parts ordered and repaired in a few days. Comprehensively checked, I sent in for one issue and they identified another and fixed that also and provided a list of all.checks completed too.
Very happy and definitely reccomend.
22 mars 2026
Omdöme utan inbjudan
Svar från TMT First
Hi there, Jamie.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us here at TMT first.
Kind regards
Owen
Very impressed with the level of service
Phone returned looking (almost) brand new! It was booked in for Audio issues, however they also replaced the screen and a fresh protector.
Thank you
20 mars 2026
Svar från TMT First
Hi there, Ant.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us here at TMT first.
Kind regards
Owen
Svar från TMT First
Hi there, Kamil.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us here at TMT first.
Kind regards
Owen
What a rip-off
What a rip-off, samsung ring battery failed 1yr and 1 week, so just out of warranty, £30 just for them to look at the ring, then they want £349 to repair, £50 MORE than a NEW one. then they tell me that they need me to send the cradle before they can do anything, but didn't ask for this in the first place. Samsung and TMT should be ashamed of the service they provide (4292974560)
24 mars 2026
Omdöme utan inbjudan
Svar från TMT First
Hi there, Kevin.
Thank you for your feedback.
Can you please provide your service order number that begins with 42?
Once we have this, we can help and advise further.
Kind regards
Owen
What an amazing staff and what an…
What an amazing staff and what an amazing service.
I had problem with my samsung Ring so they did collect it and repair it ( replace it with new ones) and sent it back to me all for free and they were updating me all the time for the process
So thank you so much for the great support and service
24 mars 2026
Omdöme utan inbjudan
Svar från TMT First
Hi there, Janan.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us here at TMT first.
Kind regards
Owen
Absolutely amazing service
Absolutely amazing service! Picked up, told the next day that they needed replacing, got them back the day after that. Fantastic!!
19 mars 2026
Omdöme utan inbjudan
Svar från TMT First
Hi there, Paulo.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
My device was repaired professionally…
My device was repaired professionally and delivered back swiftly. Thank you 😊
18 mars 2026
Omdöme utan inbjudan
Svar från TMT First
Hi there, Zahid.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Good technical service
Good technical service, resolved issue promptly. Thanks Samsung!
21 mars 2026
Omdöme utan inbjudan
Svar från TMT First
Hi there, T Miah.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
I'm enjoying every bit of it now.
20 mars 2026
Omdöme utan inbjudan
Svar från TMT First
Hi there, Customer.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Svar från TMT First
Hi there, Marcus.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
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