Delighted to find exact replacement for worn out switch on Handy 7-ton log splitter. Delivered in 2 days well done. I will be storing the splitter in a drier location in future to avoid damp and corro... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Took a little getting used to optimum feed rate in the mulcher but once got the hang of that its eaten its way through ivy stems briars wet mulch hardwood branches and pretty much anything I had to th... Se mer
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I absolutely love Titan tools. Hoover was brilliant. Also used heat tool to strip wall paper and paint. It's brilliant and made the jobs in the home 100% easier. Last thing was the orbital sander.... Se mer
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Bought for rejuventating a gravel driveway to separate fine soil from 20mm gravel. Two weeks work on a very tough duty and the sieve has needed only minor maintenance. The 10mm mesh is very... Se mer
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Företagsinformation
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Skrivet av företaget
Titan Pro Ltd is a UK-based garden machinery supplier, established in 2008, specialising in high-quality equipment for homeowners, landscapers and professional users across the UK. We pride ourselves on combining a wide range of garden machinery with knowledgeable, friendly customer service. We sell direct to the customer, meaning we don’t use high street retailers or third-party resellers. When you contact Titan Pro Ltd, you’re speaking directly with the people who know our products inside and out - from pre-sales advice through to aftersales support. To give customers complete peace of mind, we offer the option of a Gold PDI assembly service on all of our machinery, ensuring machines are professionally prepared, checked and ready to use before dispatch. We also keep a full range of spare parts in stock and have experienced staff on-site to assist with servicing, maintenance and product support. All Titan Pro Ltd machines are supplied with a Maximus 3-year domestic warranty, along with a 1-year commercial warranty on select models, helping ensure long-term reliability and confidence in your purchase. We believe in real, accessible customer support. Our UK-based team is easy to reach on 01258 489161, so you can speak to a knowledgeable person whenever you need advice, assistance or aftersales help. We value customer feedback and use it to continually improve our products and service.
Kontaktuppgifter
Titan Pro Ltd, Unit 11 Glenmore Business Park, Wend-Al-Road, Blandford Forum, DT11 7FP, Dorset, Storbritannien
- 01258 489161
- sales@titan-pro.co.uk
- titan-pro.co.uk
4,7
Utmärkt
102 omdömen
Ingen aktuell inbjudningshistorik
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Strimmer King!
This was my first Titan strimmer, and I am so glad that I bought it. It is so light to use, very well made and so quiet compared to my Hyundai one. I highly recommend Titan, and the service is brilliant!
14 augusti 2025
Omdöme utan inbjudan
Svar från Titan Pro Ltd
Dear Kenneth,
Happy New Year!
Thank you so much for the 5-star review! We're thrilled to hear that your first Titan Pro strimmer has made such a great impression, and hope that it keeps working for you for many years to come.
It's wonderful to know you're enjoying the lightweight design and the quiet operation; we work hard to ensure our machinery is as user-friendly as it is powerful. Hearing that you prefer it over your previous Hyundai model is a massive compliment to our design team!
Thank you for the high recommendation and for your kind words about our service. We look forward to being your go-to for garden machinery in the future.
Kind regards, The Titan Pro Team
Powerful log splitter …
Titan Pro contacted me to check delivery as courier had identified damage to the packaging. Upon delivery apart from some damage to the packaging the product was absolutely fine. Assembly was very easy and straightforward. Have split several tons of logs now. Would recommend
1 november 2025
Omdöme utan inbjudan
Svar från Titan Pro Ltd
Dear Ash,
Happy New Year!
Thank you for the 5-star review! We are so pleased to hear that your log splitter is performing well and has already handled several tons of logs.
We always try to keep a close eye on our shipments to ensure they arrive in top condition, so we're glad we could get in touch regarding the packaging and appreciate your understanding on this. It's also great to hear that you found the assembly straightforward and were able to get straight to work.
We appreciate the recommendation - thanks for choosing Titan Pro!
Kind regards, The Titan Pro Team
Excellent product
Excellent product
I bought a Titan slow blow fuse - it does the job!
I bought this product for my new AVA P80 Evo pressure washer before first using it because the P80 has a reputation for blowing standard 13 Amp fuses when starting.The slow blow fuse has never failed even when current surge caused the circuit breaker to trip. Works perfectly.
12 oktober 2025
Omdöme utan inbjudan
Svar från Titan Pro Ltd
Hello,
Happy New Year!
Thank you for the 5-star review! It is great to hear that our slow blow fuse is doing exactly what it was designed for. We know those initial current surges on powerful machines like the AVA P80 Evo can be a challenge for standard fuses, so we're glad to provide a reliable solution that keeps you working without interruption.
We appreciate the feedback and the recommendation. Thanks for choosing Titan Pro!
Kind regards, The Titan Pro Team
Great product line and speedy service
6 december 2025
Omdöme utan inbjudan
Svar från Titan Pro Ltd
Hello,
Happy New Year!
Thank you for the 5-star review! We're so pleased to hear you're happy with our product range and that our team was able to get your order out to you quickly. We pride ourselves on providing a speedy service alongside our high-quality machinery, so it's great to see that reflected in your experience. Thanks for choosing Titan Pro!
Kind regards, The Titan Pro Team
It was easy to order the product from Titan Pro
It was easy to order the product from Titan Pro I was updated with emails of every action required to deliver the product from dispatch , able to see the transit via the delivery hubs from the West Country to East Midlands back to the West Country (Royal mail)
the product once arrived was well manufactured so easy to fit my log splitter the instructions were very good very strong universal system at a sensible price
3 december 2025
Omdöme utan inbjudan
Svar från Titan Pro Ltd
Dear Pete,
Happy New Year!
Thank you so much for the 5-star review! We're delighted to hear that you found the ordering process easy and that our tracking updates kept you well-informed throughout the journey (even with that slightly scenic tour of the country with Royal Mail!)
It's great to know that the instructions made fitting the part to your log splitter a straightforward task. We take real pride in providing high-quality, universal systems at a sensible price, so your feedback is very much appreciated by the whole team here at Titan Pro.
Happy splitting, and we look forward to helping you again in the future!
Kind regards, The Titan Pro Team
A titan in all respects.
This machine is easy to use, robustly made, good quality materials used in construction. Ideal for domestic use. A great aid for the users of wood burning appliances. Great time saver, and safer than manual splitting.
5 januari 2026
Omdöme utan inbjudan
Svar från Titan Pro Ltd
Dear David,
Happy New Year!
Thank you so much for the 5-star review! We’re thrilled to hear that the kindling splitter is proving to be a "titan" in performance as well as name.
It's great to hear that it's making life easier for your wood-burning appliances. We specifically designed this attachment to be a safer, more efficient alternative to using an axe for kindling, so we are delighted that it's saving you time and providing that extra peace of mind during your winter prep.
Happy splitting, and thank you for choosing Titan Pro!
Kind regards, The Titan Pro Team
I bought a mower from this company…
I bought a mower from this company about 10 years ago and have found the after sales service 2nd to none.
It's nice having to deal with such a professional outfit.
21 november 2025
Omdöme utan inbjudan
Svar från Titan Pro Ltd
Dear Malcolm,
Happy New Year! Thank you so much for this wonderful review. It's amazing to hear that your mower is still going strong after 10 years! We truly pride ourselves on our after-sales support, so it means a lot to know we've been able to help you over the last decade. We look forward to being here for you for the next 10!
Kind regards, The Titan Pro Team
Needed to replace my log splitter
Needed to replace my log splitter, started to search for a suitable replacement, discovered that it was almost impossible to find an electric log splitter with a decent ram capability that would split logs with a diameter greater than 1ft. Then I discovered the Titan! It Meet all my requirements at a reasonable price, it was delivered within a short amount of time. I paid a small additional cost, to have it built ready to use, by The delivery driver unloaded it exactly were I wanted it. Once I unpacked it I put it straight to work, it made light work of my logs, 3ft diameter by 16” tall. It can only be described as a brilliant product!
10 december 2025
Omdöme utan inbjudan
Svar från Titan Pro Ltd
Dear Nigel,
Thank you so much for the detailed review! It can be a real challenge to find an electric log splitter that truly handles heavy-duty timber, so we are thrilled that the Titan Pro 11 ton log splitter hit the mark for you. It's great to hear it's making light work of those larger logs!
We're also glad you found our Gold PDI assembly service worthwhile; we take great pride in ensuring our machines are built, tested, and ready to go to work the moment they arrive. It's wonderful to know you could get straight to the task at hand.
Happy splitting!
Kind regards, The Titan Pro Team
Purchased two Titan Pro TP270 8hp engines…
Purchased two Titan Pro 8hp engines which fitted straight onto the 1980’s Howard 350 rotavators I had fully restored , had no issues and I must say what an excellent service all round from the company.
14 augusti 2025
Omdöme utan inbjudan
Svar från Titan Pro Ltd
Dear Barry,
Thank you so much for the five-star review! It is fantastic to hear that the Titan Pro 8HP engines were the perfect fit for your Howard 350 rotavators. There is nothing we enjoy more than seeing our engines help bring classic machinery back to life, and it sounds like a brilliant restoration project.
We are delighted that the installation was seamless and that you received excellent service from our team. We appreciate your support and hope the rotavators give you many more years of hard work!
Kind regards, The Titan Pro Team
Great log splitter
Bought a 7 ton Titan Pro electric log splitter 2 years ago. It is excellent, if the log fits on the bed, the machine will split it. A lot of power and great customer service too.
Only 1 drawback for me, I’m looking at fitting better wheels for easier moving across grass.
13 december 2025
Omdöme utan inbjudan
Svar från Titan Pro Ltd
Dear John,
Thank you so much for the review! We are thrilled to hear that your 7 ton splitter is still going strong after two years of hard work. There is nothing we love more than hearing about our machines' long-term reliability and power.
It's also great to hear how you're using the machine; we really appreciate the feedback regarding the wheels for your specific terrain. While our standard wheels are designed to suit most environments, hearing about your experience moving the unit across grass is very helpful for our team to keep in mind.
If you ever need any advice on maintenance or parts to keep that splitter running for another two years (and beyond!), please don't hesitate to reach out.
Happy splitting!
Kind regards, The Titan Pro Team
Electric Tracked transporter
Amazing support from Kirsty and the team to arrange delivery to my out of the way location.
My TPM250E fully electric transporter is an awesome machine and tackles my steep site with ease. It has saved hours of backbreaking strain. Battery life is amazing. Really nice to have a support team on the end of the phone to actually speak too
1 november 2025
Omdöme utan inbjudan
Svar från Titan Pro Ltd
Dear Robert,
Thank you so much for the fantastic feedback! We're delighted to hear that the Mule is making such a difference on your site - saving you from that backbreaking strain is exactly what we like to hear.
We take great pride in our phone support, so I'll be sure to share your kind words with Kirsty and our delivery team. We know that reaching out of the way locations can be a challenge, but we’re always happy to go the extra mile to get our machines where they need to be.
We're glad you're enjoying the battery life and power of the electric transporter. Thank you for choosing Titan Pro!
Kind regards, The Titan Pro Team
15HP chipper - great choice.
Bought this chipper from Titan 15hp-chipper-shredder-mulcher. Its Brilliant!! Great service, great product. I purchased it pre assembled which was a wise choice. Really can't fault it. Thanks Titan.
19 november 2025
Omdöme utan inbjudan
Svar från Titan Pro Ltd
Dear Julian,
Thank you so much for your brilliant 5 star review! We're thrilled to hear that your 15HP chipper is performing so well and that you're happy with the service you received.
It's great to hear you found the pre-assembly service worthwhile - we know how much easier it makes things when you can get straight to work as soon as the machine arrives. We'll be sure to pass your kind words on to the workshop and the rest of the team.
Happy chipping, and we look forward to being of service again in the future!
Kind regards, The Titan Pro Team
Dog poo is more useful than their…
Dog poo is more useful than their equipment. Their cheap and nasty engine malfunctioned and caused irreparable damage to my £1,500 pump
30 augusti 2025
Omdöme utan inbjudan
Svar från Titan Pro Ltd
Dear Gary,
Thank you for your feedback. Please accept our apologies for the delay in our response; we have recently claimed this Trustpilot profile and are now addressing historical reviews.
We were sorry to hear that you experienced issues with your equipment. These engines are a core part of our range and receive almost universally positive feedback for their reliability and performance, so it is disappointing to hear that your experience did not reflect this.
When you first contacted us, our technical team offered several troubleshooting suggestions to help determine the cause of the fault, as we take any report of equipment failure very seriously. While we understand your frustration, it is difficult for us to reach a resolution without the opportunity to investigate the technical cause of the issue.
Our offer to communicate and work toward a solution still stands. If you are open to discussing this further so we can properly investigate what occurred, please contact us at sales@titan-pro.co.uk.
Kind regards, The Titan Pro Team
Inferior quality, Poor Service, Overpriced Junk
As a customer for over 5 years it is disappointing to have to leave this feedback. Titan-Pro market themselves as a British made equipment supplier. Truthfully they are a reseller of imported junk.
I purchased a self propelled lawn mower, paid extra for GOLD assembly and MAXIMUS warranty. After repeated calls to Titan when I experienced issues at first use, I had to pallet the machine, return to Titan to discover the blade was fitted upside down (GOLD ASSEMBLY). I paid hundreds of pounds for this despite the extra warranty.
The pull cord on the mower needs to be replaced two three times each year as the cord/rope is so poorly made and thin it severs after a few pulls.
The side discharge is cheap inferior minded plastic and will crack or split on the first impact of anything harder than a grass clipping. The smallest stone, stick, or debris will shatter it.
The screw knobs that hold these parts in place have only two threads to hold it in place and they are constantly falling off and need to be replaced at cost.
Despite my reluctance I then purchased a 15tonne wood chipper. I have used it once successfully. Since then in order to use the machine a new carburettor needs to be purchased and replaced. This is due again to inferior import parts. In this case the carburettor is so poorly made that the internal jets constantly clog and cannot be cleaned. This is despite emptying the fuel reservoir of the fuel prior to storage. This is a known issue and Titan make no effort to rectify.
Bottom line the equipment is no better than what you could find on eBay and the extra warranty purchase is worthless. Kirsty and co in customer services just don’t want to know.
Do yourself a favour and avoid this company. Stick with another major supplier who value their customers.
19 september 2025
Omdöme utan inbjudan
Svar från Titan Pro Ltd
Hello,
Thank you for your feedback - please accept our apologies for the delay in responding. We have recently claimed this business profile to ensure we can directly address and resolve historical concerns raised by our customers.
We take your comments seriously, but having reviewed the service report from our technicians regarding your mower, we must clarify a few points. Our Gold Assembly includes a rigorous pre-delivery inspection (PDI). Upon inspecting your return, our technicians found that the blade had been used extensively on the correct side (evidenced by the wear marks on the cutting edge) before being re-installed incorrectly and loosened, which subsequently damaged the blade boss. This indicates the machine was correctly assembled upon delivery.
Regarding the other technical points:
• Carburettor/Starting: Clogged jets are almost exclusively the result of fuel degradation (stale fuel/ethanol build-up) rather than a manufacturing defect. Despite this being a fuel-quality issue occurring two years after your purchase, we sent a replacement carburettor as a gesture of goodwill, even though this fell outside of warranty terms.
• Pull Cord: Frequent snapping is often related to starting technique. When this first occurred, we sent a replacement unit free of charge as a gesture of goodwill to get you back up and running. To assist our customers further, we have produced a guide on the correct starting procedure here: https://youtu.be/PnpSymyI-Uw?si=TWajTwUZMipExSIj
• Costs and Warranty: Our Maximus Warranty covers manufacturing defects. While we aim to keep maintenance costs low, the majority of the fees incurred for your repairs were for third-party pallet carriage rather than the work performed. Our full terms can be found here: https://www.titan-pro.co.uk/page-maximus.aspx
Regarding your experience with our team, we were sorry to see your comments. Our records show that over the course of your five-year history with us, our customer service team - including Kirsty - has engaged with you on numerous occasions to provide technical guidance and support. We have consistently issued goodwill parts and advice to help resolve issues that arose long after the initial purchase and warranty periods. While we understand it is frustrating when a machine requires maintenance, we have always aimed to be as accommodating as possible.
As a customer of five years, we value your business, but we stand by the quality of our equipment and the findings of our technical team. We are happy to discuss how to better maintain your machinery to ensure the longevity you expect from Titan Pro.
Wishing you all the best for the new year and beyond.
Kind regards, The Titan Pro Team
Powerful diesel rotavator
Extremely powerful diesel rotavator! Had a few small parts break (pull start and filter seal), but customer service replaced them instantly with very fast shipping. Great machine and support.
2 september 2025
Omdöme utan inbjudan
Svar från Titan Pro Ltd
Dear Martins,
Thank you so much for updating your review to 5 stars! We are absolutely delighted to hear that the diesel rotavator is proving to be such a powerful machine for you.
While it is always frustrating when small parts like a pull start or filter seal give way, we are so glad our team could get those replacements shipped out to you instantly. Thank you for trusting our support team to get you back up and running, and please remember we are always here if you need anything else.
Kind regards, The Titan Pro Team
Ordered a new lawn mower and the…
Ordered a new lawn mower and the service was great they put it together and oiled it all plus delivery was quick. I had a very minor issue which the customer service team replied to immediately and resolved instantly- great service 👍🏼
25 juni 2025
Omdöme utan inbjudan
Svar från Titan Pro Ltd
Dear Rob,
Thank you for your great feedback! We're so pleased to hear that you’re enjoying your new mower and that our assembly and delivery service met your expectations.
We aim to make things as easy as possible for our customers, so it's wonderful to know that our team was able to resolve your query quickly and efficiently. We believe that great aftercare is just as important as the machine itself.
Thank you for choosing Titan Pro, and happy mowing!
Kind regards, The Titan Pro Team
Faulty Machine, No Customer Service!
Ordered a brush cutter from Titan-pro as I’ve had one previously which did a great job. Unfortunately, when this one arrived it wouldn’t start, despite following all instructions, replacing spark plug etc. I emailed customer services almost 10 days ago and have heard nothing from them. I have now had to take the brush cutter to a local mechanic who services strimmers etc to have it fixed, at my own expense. I won’t be purchasing from titan pro again as clearly their customer service is non existent. Very poor service.
19 maj 2025
Omdöme utan inbjudan
Svar från Titan Pro Ltd
Dear Tracey,
Thank you for your feedback. We are sincerely sorry for the issues you experienced with your brushcutter and for the significant delay in our response to this review.
We have recently claimed this Trustpilot profile, and we are currently working through older reviews that were unfortunately missed while the page was unmanaged. Please rest assured that a 10-day silence is not our standard procedure; we have searched our email records for the period you mentioned and cannot find a trace of your message, which suggests it may not have reached our team.
We understand you have already had the machine repaired locally at your own expense, but we would still like the opportunity to look into this and see how we can assist you further.
Please contact us directly at sales@titan-pro.co.uk. We would value the chance to make things right and restore your confidence in Titan Pro.
Kind regards, The Titan Pro Team
Titan Pro are class
Kirsty and her team are brilliant, great to talk to and can't do enough for you, would highly recommend them.
4 mars 2025
Omdöme utan inbjudan
Svar från Titan Pro Ltd
Dear Oliver,
Thank you so much for the 5 star review! We are so happy to hear that you had such a positive experience with us back in March.
Kirsty and the rest of the team take great pride in being easy to talk to and going the extra mile for our customers. I'll be sure to share your kind words with everyone here - it really makes our day to know our efforts are appreciated!
Thanks again for choosing Titan Pro.
Kind regards, The Titan Pro Team
We lost £500 and a huge amount of time
We lost over £500 and a huge amount of time buying their products and we would 100% recommend that you avoid them.
We have a largeish garden and we thought it would be a sensible investment to buy a decent wood chipper so we could make our own mulch and chippings for the garden. Seemed like a great idea, be sustainable and also not have to pay for the waste to be taken away over a number of years and maybe save money in the long run.
But basically, it was awful. Very slow to use, got jammed every few minutes. Took hours to shred a tiny pile of sticks, didn’t matter if we did it or our gardener. It was a complete false economy, we had tried to get a good one to save us time, but it was a horendous waste of time.
We contacted the customer services as they proport to be helpful, but they refused us a refund, we were even happy to return it to them for a partial refund just so as not lose a ton of money, but they refused again. We had to sell it a few months later at a great loss.
Unless you plan to charge someone else by the hour to chip twigs, I cannot see why you would want one if their products.
4 februari 2024
Omdöme utan inbjudan
Svar från Titan Pro Ltd
Dear Nicholas,
Thank you for your feedback. Please accept our apologies for the delay in responding; we have recently claimed this Trustpilot profile and are now addressing reviews that were previously unmanaged.
We were sorry to hear that the chipper did not meet your expectations. While we understand your frustration, it is difficult to troubleshoot performance issues or discuss returns once a machine has been in use for six months. This model is a long-standing staple of our range; we have sold thousands of these units over the years and it currently maintains an average rating of 4.3/5, which reflects its capability for the vast majority of our customers.
Regarding the refund, our policy - like most machinery retailers - limits returns to unused items or those with manufacturing defects reported shortly after purchase. We always aim to offer technical support to help customers get the best out of their machines, as performance issues like jamming are often related to maintenance or the specific type of material being processed.
We are sorry that we couldn't reach a different resolution at the time, but we appreciate you sharing your experience and wish you all the best going forward.
Kind regards, The Titan Pro Team
TITAN-PRO is not screwfix titan!!! TitanPro is a great company with GREAT product!!
It is a shame that the people leaving bad reviews are doing so because they think that Titan and Titan Pro are the same. Titan pro have great products! If you bought your "Titan" from Screwfix This company is not who made them. You are soiling the name of a company that have GREAT PRODUCTS! Screwfix makes Titan product not TitanPro
22 maj 2024
Omdöme utan inbjudan
Svar från Titan Pro Ltd
Dear Dee,
Thank you so much for your support! We truly appreciate you taking the time to highlight what makes Titan Pro stand out.
As an independent specialist, we take a huge amount of pride in the quality and durability of our machinery. It's wonderful to have customers like you who recognize the hard work we put into our products and our service. Knowing that our equipment is hitting the mark for you makes everything we do worthwhile!
Thank you for being such a fantastic advocate for our brand.
Kind regards, The Titan Pro Team
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