Tiny Explorers Rentals Omdömen 1 740

TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

First time using Tiny Explorers, we needed a carseat for a holiday, and everything went great! I found the hiring lengths were generous in that I booked a couple extra days at both ends to give m... Se mer

Betygsatt 5 av 5 stjärnor

Couldn’t recommend enough !! Absolutely fantastic service if i could give 100 stars i would ! I have a autistic 8year old son who is very temperamental so having having this buggy to take away for our... Se mer

Betygsatt 5 av 5 stjärnor

Second time using Tiny Explorers and such a life saver! Rented the Joolz pushchair and buggy board plus the maxi cosi nomad car seat. All arrived clean, in good condition and in advance of the reques... Se mer

Betygsatt 5 av 5 stjärnor

Superb communication with company. Messaged on Whatsapp - very quick to reply and change the rental dates. The plane pal was absolutely excellent. My 4 year old slept the whole overnight flight. W... Se mer

Företagsinformation

  1. Resebyrå

Skrivet av företaget

The UK's No1 Children's Hire Equipment business, specialising in stroller rentals such as the Stokke Yo-yo, Bugaboo Butterfly & Joolz Aer. As seen on Dragons Den. UK wide next day delivery. Same day delivery in London. We also offer car seat rental. We pride ourselves in offering great customer service, please contact us via email info@tinyexplorers.co.uk if you wish to discuss any issues.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 37 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Betygsatt 5 av 5 stjärnor

We highly recommend Tiny Explorer Rental to any parents traveling with little ones!

We are extremely happy with our experience with Tiny Explorer Rental. We were traveling from the UAE to London for our Christmas and New Year vacation, and renting baby essentials from them was a huge relief and a real effort-saver.

We rented two YoYo strollers and a bottle steamer, and the service truly went above and beyond our expectations. Not only was everything in excellent condition, but they also thoughtfully included a bottle warmer along with the steamer, which made our trip even more convenient.

The entire process was smooth and completely hassle-free, all done online from start to finish. From booking to delivery, everything was seamless. We highly recommend Tiny Explorer Rental to any parents traveling with little ones!

21 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent idea perfectly executed

Excellent website and experience. Item came on time and worked perfectly. Was extremely convenient to use. Great return experience as it came with an extra bag and I was able to just book a royal mail pick up after I returned from my trip. Happy not to buy sometime I would only use once!

27 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Efficient service, good quality equipment

This is such a good service! Thank you! When our daughter visits from Spain with her baby we both know all the equipment she needs is here. Tiny Explorers make travel with toddlers and babies so straightforward. Delivery of items is very much appreciated and return is easy. Everything is clean and in good order. We will be regular clients!

22 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A truly fabulous easy experience

A truly fabulous easy experience, would highly recommend. We hired a mobility buggy for a 3 week trip to South Africa and taking my son’s wheelchair would not allow space for luggage in our hire car. Being able to hire was perfect. Delivered to our home address and collected for return. Easy full contact throughout with fabulous customer service. I’ve already recommended to my son’s hospice before we left who were very interested in telling other parents.
Will definitely be using you again. Thanks for a great hire experience.

9 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Super easy at every stage

Super easy at every stage. The plane pals were delivered with plenty of time for us to check them before travelling. Great communication to remind us to return them. Would definitely use again, thank you!

19 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This is my 3rd time borrowing a…

This is my 3rd time borrowing a pushchair for holiday from Tiny Explorers. As usual fast delivery and due to Christmas pushchair arrived few days earlier than expected which was nice. I had issues with return it on time and they were really helpful and managed to sort it really easily. Its value for money and pushchair is always clean.

5 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Perfect Pushchair Hire Experience

We had a fantastic experience hiring a pushchair from this company. The whole process was incredibly easy from start to finish. The pushchair arrived on time, was in great condition, and returning it was completely hassle-free. Excellent service and very convenient — we will definitely be using them again and would highly recommend to others.

2 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We used Tiny Explorers for our first…

We used Tiny Explorers for our first abroad trip with our 3 month old. The communication was fantastic throughout, the pram was delivered to us in plenty of time before our holiday and the prepaid return could not have been more convenient. The team were always on hand to answer the couple of queries we had during our hire. Would absolutely recommend to anyone!

21 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

Very pleased with the service and quality of the pushchair. The buggy arrived on time was well packed, clean and in perfect condition. Communication with the company was very easy and they delivered everything they promised without difficulty including the collection of the pushchair as requested and on time.

13 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A wonderful service for child in hip spica

A wonderful service while our child was in a hip spica. We contacted them via WhatsApp and they responded immediately to get us on a waiting list, and then within a few days they had a car seat for us. It was delivered to our door and dropping it off was easy too. Absolute life saver and we’re so grateful!

26 november 2025
Betygsatt 1 av 5 stjärnor

Would never use this company again

Would never use this company again! It’s my second time using this company - I ordered the same plane pal blow up pillows for a long haul flight with my 2 young kids - It mentioned that you should blow the items up to check they work - but as I’d used them before, I just packed them and assumed they wouldn’t send a faulty product. On travel day, we were on our long haul flight outbound and I realised that one of the pillows kept deflating so only 1 worked, for a 9 hour journey both ways, we only had 1 that worked. I never even mentioned anything to the company as didn’t want to cause a fuss. When we returned I posted them back on the Monday instead of the Friday and received an invoice for a late return fee. I mentioned that one of the items was faulty and didn’t expect to receive a late returning fee - they then said they have given me a 50% discount on my late fee to be £30 - I said I’m happy to pay it but would then like a refund for the item I hired that was faulty - they told me because I didn’t check it, it was my fault and I could have been making up the fact that it was faulty - they then removed the 50% discount and said I had to pay £60 late fee. I’m so disappointed with how I’ve been treated here. I’ve paid for a product that is faulty that I couldn’t not use, didn’t document it as I wasn’t ever planning on complaining about it and now I’m being penalized for that for sending it back on a Monday instead of a Friday. So much stress for nothing. I would never treat any customers like this.

6 januari 2026
Omdöme utan inbjudan
Logotyp för Tiny Explorers Rentals

Svar från Tiny Explorers Rentals

Hi Hayley,

We see the products were sent to you a day in advance of your hire start date and the purchase requires you to tick a tick box stating you will inflate the items upon arrival to test for punctures. We do this to ensure that during transit nothing has happened to the item to affect its use.

We see our team reached out past your hire date as the items hadn’t been returned on the end date as per the rental agreement, you then for the first time mention that one of the items was “faulty”, sadly again it does state on the listing itself that refunds will not be given past 24 hours of delivery. This is there to ensure the items arrive working and gives us time to replace if an issue has over’s during transit.

Sadly even if an item is faulty this doesn’t alter the end date. The items still must be dropped on the agreed date unless an extension has been agreed. It may seem unfair imposing a fine for sending it back four days late but if every customer returned whenever they chose we wouldn’t be able to provide timely delivery for the next customer which in turn lets another family down. I’m sure you would agree you wouldn’t return a hire car four days late and expect them not to charge a late fee.

Many thanks

Team TE

Betygsatt 5 av 5 stjärnor

5 star service

The rental pram came a day earlier than expected, clean and in excellent condition. The process to arrange next day collection was also seamless. I would definitely use this company again as the price is also very reasonable.

12 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Tiny Explorers provide an excellent…

Tiny Explorers provide an excellent service for grandparents like me. We needed a child car seat over Christmas and the process for selecting, ordering, and delivery/return was clear and easy. My questions and concerns were addressed quickly and fully when they arose. I’ll definitely be using their services in the future.

30 december 2025
Omdöme utan inbjudan

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