Ting Mobile (by DISH Wireless) Omdömen 148

TrustScore 1.5 av 5

1,7

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

If I could leave ZERO stars I would. I ported my son’s phone number from Ting Mobile to Mint Mobile in July 2024. This should have automatically terminated service with Ting Mobile. Des... Se mer

Betygsatt 3 av 5 stjärnor

I signed up for Ting based on their top ratings by Consumer Reports. Initially five stars. I had two phone numbers under Ting but when I upgraded my GS21 to Pixel 10 Pro XL, I found out that Tin... Se mer

Betygsatt 1 av 5 stjärnor

Confirming Paul U.'s experience that Ting continues to charge after you have ported out a line. This despite their stated policy that after porting, "Your account will close within 48 hours...... Se mer

Betygsatt 1 av 5 stjärnor

Ting is dead. As stated by many other customers recently this company has suffered greatly due to recent changes. the customer experience used to be amazing, customer support were knowledgeable and to... Se mer

Företagsinformation

  1. Mobiloperatör
  2. Telefonoperatör

Skrivet av företaget

Ting Mobile is a mobile phone connectivity service owned and operated by DISH Wireless LLC.


Kontaktuppgifter

1,7

Mycket dålig

TrustScore 1.5 av 5

148 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 1 av 5 stjärnor

Trash Service

The whole time I’ve had service with them was just ridiculous. I was constantly receiving multiple $5 charges on every bill because they said I was using data. I stay at home 24/7 I leave my house maybe once every two months, and I have fiber internet. So I never turn my data on. There’s no way I was using $15 worth of data every month. They told me they would set it up to where I can only use one gigabyte but that’s as a lie they only set up for me to be notified AFTER I used one gigabyte and go over to the next (which means another $5 charge). Which again my data doesn’t get turned on so I don’t know how this keeps happening. They don’t care about my wishes they just keep collecting their money.

My last straw was when I missed one payment ($18) by 5 days because I didn’t even notice to pay it I had a baby and was in the hospital with her after complications and they sent me an email saying they are sending me to collections over this one payment and that it will affect my credit. Absolutely ridiculous and money hungry company. Straight talk is worth the extra few dollars, atleast you will get good customer service with them. Literally don’t waste your time with these people.

20 maj 2022
Betygsatt 1 av 5 stjärnor

My phone only works for scammers and…

My phone only works for scammers and telemarketers. Whenever family members call me, they can't connect. When I ty to call them, I can't connect either. It doesn't matter what state they're in. I have signal, I have wifi calling, and I've tried all of the normal fixes. I've had this same problem in the past while I was on call for work and missed calls. I hate paying for service that mostly benefits people trying to rip me off.

5 maj 2022
Logotyp för Ting Mobile (by DISH Wireless)

Svar från Ting Mobile (by DISH Wireless)

Hey Michael. This doesn't jive with the experience we expect. It sounds like the number that got assigned has some baggage with it. Can you please connect with us so we can aim to swap you to something else and have the annoyances stop. This is not consistent with most user experiences and something we want to resolve asap.

Betygsatt 5 av 5 stjärnor

Happy

We have been Ting customers for many years and have had no problems. The service is very reliable and trouble-free. We have had very little reason to contact Ting customer service, but the two or three times we have, the service is top-notch.

25 mars 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I recently updated to the Flex plan on a Samsung Galaxy Note 9.

I recently updated to a different phone, a Samsung Galaxy Note 9 and upgraded to the Flex Plan. Ting provided me extraordinary customer service and walked me through the process in converting from two phones with two lines to one phone with a new service plan. Ting is, without a doubt, one of the best mobile phone services while providing the best value in their phone plans.

24 mars 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Support

Ting has excellent customer service. Their support team is always super helpful and was always able to quickly resolve any issues that came up.

24 mars 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Customer Service

I had questions about setting up my phone and sim card. They were able to walk me through the process. Customer service was very friendly.

8 mars 2022
Omdöme utan inbjudan
Logotyp för Ting Mobile (by DISH Wireless)

Svar från Ting Mobile (by DISH Wireless)

Thanks Jason. Glad it was a seamless experience for you.

Betygsatt 2 av 5 stjärnor

Penny wise and pound foolish

I've been with Ting for several years. The pricing is good and I have paid in full each month, but this is another company that is penny wise and pound foolish. They disconnected my phone service after being late for payment by one week and said the account would be sent to collections in 15 days. With so many financial institutions requiring 2-factor authentication via SMS code confirmation it becomes impossible to transfer funds if you need to do so in order to make the payment. Most stable companies don't shut off your phone service after being 7 days late and companies run by smart people don't lose longterm customers because they are a few days late making payment. Keep this in mind if you decide to use Ting, because you can easily end of stuck trying to access applications, funds, etc. and being blocked from doing anything financially related. The lower cost isn't worth the hassle.

24 februari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great pricing

Great pricing. Great service. Great phone selection. Great networks. Not much else to say. Been with them for over five years and no one can beat them on any level. Saving $70.00 a month minimum.

19 februari 2022
Omdöme utan inbjudan
Logotyp för Ting Mobile (by DISH Wireless)

Svar från Ting Mobile (by DISH Wireless)

That's a great deal of savings there monthly. Appreciate you sharing those very nice words and your overall savings. Thanks for being with Ting Mobile.

Betygsatt 5 av 5 stjärnor

No complaints here

Ting has always provided me exceptional service and great coverage.

19 februari 2022
Omdöme utan inbjudan
Logotyp för Ting Mobile (by DISH Wireless)

Svar från Ting Mobile (by DISH Wireless)

Short, succint and appreciated. Thank you!

Betygsatt 4 av 5 stjärnor

I'd give five stars

I'd give five stars, if we had better coverage. Not that your coverage is any worse than most around here - but I don't want to mislead that there are *no* issues. But that is really my only issue.

18 februari 2022
Omdöme utan inbjudan
Logotyp för Ting Mobile (by DISH Wireless)

Svar från Ting Mobile (by DISH Wireless)

Thanks Cricket. We're beholden to the networks on which our platform operates as we own no tower infrastructure ourselves. That said, we can definitely look into your specific scenario more closely and see what's possible - that is, if its just a matter of signal strength in your area or if your device is perhaps not communicating in a way that is expected. Please let us know if you'd like us to diagnose further. Thank you for the good words regardless. We'll aim to help you however we can.

Betygsatt 5 av 5 stjärnor

Ting has been the most seamless

Ting has been the most seamless, easy cellular provider to deal with that I have ever encountered. +1, would recommend :)

18 februari 2022
Omdöme utan inbjudan
Logotyp för Ting Mobile (by DISH Wireless)

Svar från Ting Mobile (by DISH Wireless)

Really appreciate that Clint. Thank you for being a Ting Mobile customer.

Betygsatt 5 av 5 stjärnor

I love Ting mobile

I love Ting mobile. I have had no problem setting up any of my phones over the years. I have very good coverage and when I need help I get to speak to a real live person. That is a big plus. Their customer service has been courteous and efficient. And most importantly, my phone bill is not a horror show of outrageous charges. It is all very straightforward- I pay for what I use and nothing else. These guys are a keeper.

18 februari 2022
Omdöme utan inbjudan
Logotyp för Ting Mobile (by DISH Wireless)

Svar från Ting Mobile (by DISH Wireless)

Thank you. We aim to be all those things to our customers, especially courteous and efficient. Appreciate the kind words and for being a customer of Ting Mobile.

Betygsatt 5 av 5 stjärnor

Grateful for all the good service

I haven’t had to contact you in awhile, but you have always been expert helpers when I didn’t understand my phone. Thank you for all the help.

18 februari 2022
Omdöme utan inbjudan
Logotyp för Ting Mobile (by DISH Wireless)

Svar från Ting Mobile (by DISH Wireless)

No news is good news! Glad we've kept up our end of the bargain and offered you great service Theresa. Thank you for being our customer.

Betygsatt 5 av 5 stjärnor

I have been with Ting for 5+ years

I have been with Ting for 5+ years. It's been great!! Saved so much money, rates are great.

17 februari 2022
Omdöme utan inbjudan
Logotyp för Ting Mobile (by DISH Wireless)

Svar från Ting Mobile (by DISH Wireless)

We're glad, that you're glad! Hope you've done something that's meaningful to you with all the extra money. Thank you for being our customer Dawn.

Betygsatt 5 av 5 stjärnor

Ting has been exceptional

Ting has been exceptional! Especially at the beginning when setting up our phones for WiFi calling was not going smoothly. Customer support persisted giving hours of time to solve the problem.
We have 3 phones and 2 plans since fall of 2021 and the service has been flawless! Kudos to Ting and their support staff. I highly recommend Ting.

17 februari 2022
Omdöme utan inbjudan
Logotyp för Ting Mobile (by DISH Wireless)

Svar från Ting Mobile (by DISH Wireless)

Thank you so much for sharing that experience. Our customer support experts are really fantastic at what they do and we are glad that your experience matches that. We appreciate your trust in our service.

Betygsatt 5 av 5 stjärnor

My Experiences with Ting

Ting's customer service, tech support, phone options for sale & pricing couldn't be better! Two phones and nearly 10 years later, I'm a satisfied customer and couldn't be happier! Thank you Ting!

17 februari 2022
Omdöme utan inbjudan
Logotyp för Ting Mobile (by DISH Wireless)

Svar från Ting Mobile (by DISH Wireless)

10 years! One of our Ting originals. We so appreciate the trust and confidence you've placed in our service for so many years. Thanks for sharing this Gema and we hope to continue offering you great service for years to come.

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