There is always live online agents (no chatbots) and they are thorough and diligent to help you. They even informed me their was a newer better and cheaper data plan from them than I had before duri... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Robin helped me resolve a problem where I wasn't receiving text messages on certain text threads. I wish it hadn't happened in the first place, but I was glad to receive help with it that fixed my pro... Se mer
Twigby is online only. However, that doesn't mean that you don't get great customer service. In my experience having been a Twigby customer for several years now, I can get things done quicker with a... Se mer
Robin helped me activate my new phone in 5 minutes. That is the quickest ever. I appreciate her friendliness and professionalism. Thank you, Robin!
Företagsinformation
Skrivet av företaget
We aspire to be the wireless company of choice for value-seeking shoppers. Our customer service is 100% U.S. based and highly rated. Switch to a service you will love, without the traditional phone company high bill you hate.
Kontaktuppgifter
37130, Murfreesboro, USA
- marketing@twigby.com
- www.twigby.com
4,8
Utmärkt
2 tn omdömen
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Robin helped me activate my new phone…
Robin helped me activate my new phone in 5 minutes. That is the quickest ever. I appreciate her friendliness and professionalism. Thank you, Robin!
18 april 2026
Omdöme utan inbjudan
Robin
Robin, was Wonderful ! So easy to setup with Her patience and instructions! She deserves 10 Stars !
Twigby is the Best !
17 april 2026
Omdöme utan inbjudan
Needed to delete an account
Needed to delete an account . Robin was very professional and took care of everything.
17 april 2026
Omdöme utan inbjudan
Painless experience switching phones.
Scott was great helping me activate my new phone. Fast and easy process. Great customer service!
17 april 2026
Omdöme utan inbjudan
Scott was amazing in solving my missing…
Scott was amazing in solving my missing replacement SIM Card problem.
17 april 2026
Omdöme utan inbjudan
Representative Was Very Helpful
Representative was very speedy and knowledgeable, as always. Also very friendly. The exceptional customer service is a big reason why I continue doing business with this company.
16 april 2026
Omdöme utan inbjudan
Scott was a superbly informed and…
Scott was a superbly informed and efficient customer service help to me! Twigby always seems to have great Customer Service!
16 april 2026
Omdöme utan inbjudan
Amy was sharp
Amy was sharp. She knew just what to do, got the issue resolved quickly, and let me know what to do if the problem persisted. Awesome service!
15 april 2026
Omdöme utan inbjudan
Great service
Lisa helped get a phone activated that was giving us issues. She was quick and responsive and had everything fixed within a few minutes. We love Twigby!
15 april 2026
Omdöme utan inbjudan
Robin helped me resolve a text messaging problem
Robin helped me resolve a problem where I wasn't receiving text messages on certain text threads. I wish it hadn't happened in the first place, but I was glad to receive help with it that fixed my problem!
14 april 2026
Omdöme utan inbjudan
Robin was very informative and answered…
Robin was very informative and answered all my questions. I appreciate the discount on a new phone
14 april 2026
Omdöme utan inbjudan
I chatted with Robin today
I chatted with Robin today. She helped with questions I had about porting my number and activating my service...very knowledgeable and helpful.
13 april 2026
Omdöme utan inbjudan
Quick and painless
Lisa was great and helped with my questions about the plan and even helped me solve an issue I had in setting up my new phone. Easy to talk to and quick to resolve the issues.
13 april 2026
Omdöme utan inbjudan
Twigby customer service-Robin
Robin was very helpful and patient in assisting me to transfer my cell service.
12 april 2026
Omdöme utan inbjudan
Robin was very helpful and patient!
Robin was very helpful and patient!
12 april 2026
Omdöme utan inbjudan
Robin was very helpful to me in our…
Robin was very helpful to me in our chat and very patient. They also helped me with the expanse. I have used twigby for many months now. I use it for phone calls, and texting and very little else. I have never had any problems at all with Twigby. Thank you for your great service.
Sparky
12 april 2026
Omdöme utan inbjudan
Online agents, not chatbots!
There is always live online agents (no chatbots) and they are thorough and diligent to help you. They even informed me their was a newer better and cheaper data plan from them than I had before during one of my troubleshooting chats - not all companies would help you save money.
11 april 2026
Omdöme utan inbjudan
Robin was super helpful and was very…
Robin was super helpful and was very clear in her instructions to where a 70 year old woman with a brain injury was able to follow along!
9 april 2026
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.