Website was easy to navigate, order promptly processed. Delivery driver kindly put my order behind my back gate as I’d been called into work. Wood is great, has made fantastic shelving. Would certainl... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Tom was outstanding, we had a slight issue with delivery timescales how Tom managed to sort everything out. The quality was amazing as always. Once again timbersource was outstanding Many thanks T... Se mer
A bit mixed - good quality wood, minimal warping, reasonably free of defects, low moisture content. A hell of a lot better than anything I've gotten from B&Q. Delivery was prompt, but we agreed one da... Se mer
Företaget har svarat
Extremely helpful & welcoming staff. I was able to select the timber I needed without anyone looking over my shoulder, the price was very reasonable, and my visit (not my first) was very satisfactory.... Se mer
Företagsinformation
Skrivet av företaget
Timbersource is a leading online timber merchant in the UK with an extensive range of premium quality hardwoods and softwoods at competitive prices. With over 160 years of industry expertise we can offer a wealth of advice and assistance. Plus we offer a number of other helpful services that save you valuable time, effort and money.
Kontaktuppgifter
Quarry Way, BA4 4RN, Waterlip, Storbritannien
- +44 (0) 1373 469905
- sales@timbersource.co.uk
- timbersource.co.uk
4,8
Utmärkt
236 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Timbersource
Thank you for your 5-star review! We're glad to hear everything was "as expected." We always aim for a smooth and reliable experience for our customers.
We appreciate your business!
The Timbersource Team
Great product for my project
Great product for my project, delivered in time for me to meet my deadlines. Thank you
29 maj 2025
Svar från Timbersource
Thank you for your fantastic 5-star review!
We're so pleased to hear that our product was great for your project and, crucially, that it was delivered on time, helping you meet your deadlines. We understand how important timely delivery is, and we're delighted we could support your work.
We truly appreciate your business!
Friendly and really helpful team
Friendly and really helpful team. Great wood and rapid delivery. Well packaged.
2 juni 2025
Svar från Timbersource
Thank you for your lovely 5-star review!
We're so pleased to hear that our team was friendly and really helpful, and that you were happy with the great wood, rapid delivery, and excellent packaging. We pride ourselves on all these aspects, so your feedback means a lot to us
Insert to fix main gate.
I have only used the company a couple of times and both time I have found them and particularly Katie very helpful so I would give them top marks.
2 juni 2025
Very Quick Delivery and Everything as Ordered
Very quick delivery and everything as ordered. Website good to use and very easy and quick to order. I had my timber cut to my required specs which is also a great feature.
2 juni 2025
Excellent service
29 maj 2025
Poor customer service
Ordered a large sum of timber for my staircase. 1.5 months later the materials got delivered after countless delays and chasing/excuses
1 maj 2025
Omdöme utan inbjudan
Svar från Timbersource
Thank you for writing this review. Its not good to hear that we let you down on timescales and although its painful to get a 1 star, we can understand your point of view. Your comments are fair and this has been noted for internal review. I believe we had to restock in the longer lengths which caused the delays. We are sorry this impacted on your project . We will endeavour to use this for our learnings. Thanks again
High quality timber and fantastic service
I'm a product designer and maker, there is a lot of sources for timber available and Timbersource is by far the best there is.
I've ordered multiple cuts from them before and they have always arrived at the specified sizes - to the millimetre. The team at Timbersource are also a good bunch, always open to chat through a project and recommend alternatives.
Could not recommend enough!
7 maj 2025
Omdöme utan inbjudan
Recommended
very helpful and patient sales people. Excellent quality oak for bespoke carved items
28 april 2025
First time using and definitely not the…
First time using and definitely not the last. Speedy delivery and great quality.
28 april 2025
Excellent support from Timbersource.
Excellent support from Timbersource.
Delivery company lost one of the packages but Tom at Timbersource was able to sort it out successfully.
Supplied wood of good quality.
21 april 2025
Everything was done efficiently
Everything was done efficiently, will definitely use this company again. Top quality timber.
Really helped me out.
24 april 2025
Purchasing slats to refurbish a garden…
Purchasing slats to refurbish a garden bench. One of the few companies that stocked the sizes I was looking for. Delivered promptly and at a reasonable price. Wood is really good quality and looks great.
24 april 2025
Perfect amazing like always
Perfect amazing like always. Cut to size perfectly, high quality materials.
31 mars 2025
Value for Money
Was the best price I could get anywhere. Not necessarily perfect quality, but very good value for my money
3 april 2025
Great service even for small order
Although a small order I was kept informed throughout and when there was a problem with the type of wood I had selected, they called me to discuss alternatives. Arrived safely and when expected. Perfect for the job! Will use again.
3 april 2025
Svar från Timbersource
Hi Roger, thank you for taking the time to leave us your feedback. We're pleased to hear you are happy with our service and product. We look forward to working with you again
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.