Paid £40 delivery, supposed to be 3/5 days but took a lot longer when I called and asked they said would arrive Friday but it was the following Thursday. Completely delayed our project.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service and product. The orchard we ordered was high quality, extremely well cut and milled and delivered safely. Every time I called customer service they provided an update (always called... Se mer
The hard wood decking boards are beautiful quality - they look fantastic. The team were very helpful when I rang with questions and the boards arrived promptly on the day requested. Brilliant service.... Se mer
Ordered some Western Red Cedar cladding. I never received an email confirmation however calls and emails were answered and the order was delivered promptly as promised. I allowed too much for waste... Se mer
Företagsinformation
Skrivet av företaget
The Timber Living Company has fast become one of the UK's largest online flooring, landscaping and hardwood retailers. Our aim is to provide our customers with a stress-free shopping experience when looking for brand new cladding, skirting, doors or flooring. With hundreds of products available on our website right now, there's more choice than ever before, meaning you can find the exact product to enhance your home. Over 20 million pounds worth of goods in stock at all times available across hundreds of products. Fast and top class delivery - We are proud to be able to deliver our products nationwide with options for next day and named day deliveries. We are passionate about customer service. Whether it's flooring or cladding, Timber Living has a dedicated, experienced team of staff on hand with extensive knowledge of all the products we offer. They will be there to answer your call and give you the help and advice you may need when choosing your timber products. Today, Timber Living Company offers a nationwide delivery service from our office and national distribution center based in the Midlands. Our site offers a number of services including timber storage, ordering and selection services, along with added value machining and finishing services. Our job is to make purchasing our timber products as enjoyable and simple as possible. Our dedicated teams work 5 days a week and are here to answer all your questions, listen to all feedback and take your orders so please do not hesitate to get in touch via Phone, E-mail or our live chat services.
Kontaktuppgifter
Storbritannien
- timberlivingcompany.co.uk
4,3
Utmärkt
33 omdömen
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Western Red Cedar cladding
Ordered some Western Red Cedar cladding. I never received an email confirmation however calls and emails were answered and the order was delivered promptly as promised. I allowed too much for waste as the quality was such only the off cuts were wasted not any poor quality waste. I would use again and recommend.
26 mars 2026
Omdöme utan inbjudan
Great service reasonably priced
3 mars 2026
I had initially left a one star review
I had initially left a one star review, however, goods have now arrived, no communication from company until I left a review on trust pilot , don’t think it’s much to ask for a reply to an email or phone call during office hours. Prices were very competitive and good product, hopefully my experience was a one off.
7 oktober 2025
Omdöme utan inbjudan
Great service.
Great service..asked these guys to hold my order until after my holiday which they were happy to do and they shipped the items the day of my return.
Cedar battens came well protected and were in great condition, Due to a change of plan for my project my second order for more wood was delivered a few days after I ordered it,
5 september 2025
Omdöme utan inbjudan
Great Cedar
First time i have used Timberlivingcompany and cant fault sevice . Clading was deliverd sooner than expected and was well wraped to protect from damage.
15 februari 2025
Omdöme utan inbjudan
Replaced 2 boards quickly and easily…
Replaced 2 boards quickly and easily and arrived with in a few days so we could finish the job thanks
8 januari 2025
Great customer service.
21 januari 2025
Very helpful advice and easy to deal…
Very helpful advice and easy to deal with, chuffed with my floor and the service
30 juli 2024
Omdöme utan inbjudan
Great company very professional from…
Great company very professional from first contact to delivery, would definitely recommend to family and friends
13 juli 2024
Omdöme utan inbjudan
Great service from start to finish web…
Great service from start to finish web site easy to use. Professional customer service chat, samples arrived promptly and so did final order, all packed and wrapped well
Can’t fault anything will use again and forwarded onto my friends.
Shelley Smyth
1 juli 2024
Omdöme utan inbjudan
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