Placed an order, taken my money and not dispatched said order, tried contacting them, no response, called topps tiles who are their sister company, only to be told that they do not take phone calls an... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I highly recommend Tile Warehouse, their resolution of my slight issue with quality was first class. Not only were they helpful in sending a replacement where needed, but polite and efficient with it... Se mer
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Tile Warehouse was my lifesaver when I had so much trouble with other suppliers. It was a total coincidence that I saw their website, and I needed the tiles like yesterday! Oh my goodness, their web... Se mer
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The whole process from start to finish was seemless. We couldn't decide on the type of white marble veined tile we wanted, as there are so many to chose from. Samples arrived nicely packaged, followed... Se mer
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Företagsinformation
Skrivet av företaget
At Tile Warehouse we are all about making tile buying affordable and easy. Part of the UK’s largest tile buying group, our strong relationships with leading tile suppliers around the world enables us to bring you the highest quality tiles at the lowest possible prices, together with an equally competitively priced range of quality tiling tools and accessories. Plus, don’t forget that we offer FREE delivery on all orders over £300. We are committed to making shopping for tiles simple and stress free. That’s why we offer a dedicated next day FREE sample service with FREE delivery to help you find the perfect tiles for your home from the comfort of your sofa. Our Tile Visualiser allows you to imagine how our tiles would look in your own spaces whilst also allowing you to share the images with family and friends, plus a Tile Calculator to work out how many tiles you will need. Our website is packed full of expert tips and advice as well as blogs on the latest tiling trends. Whatever your tiling needs, we are here to help you. We also offer an interest free payment option through Klarna to help you spread the cost of your tiles together with exceptional customer service before and after you buy your tiles. So, what are you waiting for? Shop our low priced tiles with confidence, you won’t find a better deal anywhere else.
Kontaktuppgifter
Grove Park, LE191SU, Leicester, Storbritannien
- 08001381668
- customerservice@tilewarehouse.co.uk
- tilewarehouse.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 47 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Svar från Tile Warehouse

Svar från Tile Warehouse
Fantastic Tiles
I really liked the website, it made it easy to find and get the right amount of tiles. Delivery was quick and the tiles look great!

Svar från Tile Warehouse
The service was excellent and the…
The service was excellent and the product I bought was larsens gritted primer I bought this as it needed to be rapid setting and it did what it said rapid , perfect thanks.

Svar från Tile Warehouse
We love the Moroccan style tiles which…
We love the Moroccan style tiles which we used in our holiday rental shower room, unfortunately a few tiles were broken in transit, but the team were brilliant & dispatched replacements free of charge.
Excellent customer experience!

Svar från Tile Warehouse
Quality product, quality service
The product provided was as per described, delivery was prompt with clear messaging throughout. I would definitely order again.

Svar från Tile Warehouse
Great product, excellent customer service
I was interested in some quarry tiles and was able to order a sample at a reasonable price. Dean then followed up and alerted me to an offer saving me more than £40 on my order. All in all a positive experience, great product and a fair price.

Svar från Tile Warehouse
Tile warehouse for the win…
I only needed a few basic white tiles to complete my bathroom. Tile warehouse delivered the next day and with great care (no broken tiles) great selection I think we will definitely order again as we want to tile our kitchen next. Definitely a company can trust

Svar från Tile Warehouse
My order of the quarry tiles came on…
My order of the quarry tiles came on the date confirmed. No tiles were broken at all. All came perfect. I am still laying them at the moment and will probably need to order more
.
Thank you so much .
Julian

Svar från Tile Warehouse
Good service and came on time
Good service and came on time. Good quality laminate wouldn’t get anywhere else

Svar från Tile Warehouse
I find Tile Warehouse a great place to…
I find Tile Warehouse a great place to get interesting tiles at a really reasonable cost.. you have to dig around a bit in their range but I have gorgeous zellig pink tiles that look like something from Otto that would be 4 times the price, and terazzo terracotta floors in my pantry that again, look like something from somewhere pricey. I will be back! delivery fast, prices great, products work for me :)

Svar från Tile Warehouse
Different batches? Not our problem
Tiles came from different batches tiler installed as was v hard to tell until up. These guys refused any help or compensation whatsoever. Nothing in boxes to say read or check. So even though it should be on them they say it’s on the customer. Don’t shop here.

Svar från Tile Warehouse
I was met by professional & friendly…
I was met by professional & friendly staff who helped me choose a tile for my kitchen floor. Long story short, after the tiles were paid for and delivered, l had to change them (my fault, not theirs). They had no hesitation and didn't make me feel bad for my error. They provided me with the right tile and ensured l had everything on time. I would definitely recommend them.

Svar från Tile Warehouse
Great Service and Products
I have ordered from them twice now. Both orders were quick to be delivered but both had a tile or a few arrive broken. Customer service were great about sending out replacements + extra tiles in case there were any more breakages in the replacement order.

Svar från Tile Warehouse
My review is very overdue
My review is very overdue, my tiles were purchased in May 2024 for a bathroom renovation, however due to a devasting bereavement, the works had to be put on hold till recently, in order for our family to recover.
Well work is now completed and the tiles look fantastic. I purchased the silk white marble effect 60 x 30.
From the start Oliver from the team was amazing, was helpful with the order and provided great communication.
The order transaction was smooth and easy and arrived on time. As recommended I checked for any breakage as this is easily done via transit and was comfortable doing so as was told any broken tiles would be replaced if I notified immediately. I was happy to find that no tile were damaged.
I am happy with the service provided by Tiles Warehouse and would use them again.

Svar från Tile Warehouse
Do not use!
Do not use!!
My tiles arrived broken they sent out more however ALL were broken again. You will have to fight to get any replacements or any refund back for what you ordered.
33 tiles of mine are broken and over 3 weeks later still waiting for the issue to be resolved.
Use Tile mountain instead much better

Svar från Tile Warehouse
Damaged tiles but sorted quickly and without fuss
Ordered two boxes of tiles many of which arrived broken or slightly damaged. TW resolved the issue without any fuss or drama and sent further replacement tiles, this time (I am assured) with some protection around the box. Tiles are of good quality, and while the breakage is put a pause on the work, I would recommend them to others, given they resolved the issue promptly and fairly

Svar från Tile Warehouse
Excellent customer service resolved delivery hiccup
I ordered tiles for the second time from Tile Warehouse. This time there were a few breakages when the pallet arrived. I emailed the company and enclosed a couple of photos. There was a rapid no quibble response and replacements were delivered in a couple of days. Breakages are probably inevitable but the customer service response was excellent. Thanks to Oliver!

Svar från Tile Warehouse
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