Fraya has been extremely helpful throughout the process. I have now used Tiles and Stone for 2 bathrooms fit outs and am intending to do a 3rd. The level of customer service is exceptional.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Avoid Bracknell store at all costs! Staff are awful! Old guy behind the counter was extremely rude and unprofessional. Spent the whole time on his phone behind the counter. Was dismissive of any... Se mer
Företaget har svarat
Tiles and Stone Direct is far more than your average tiling store — the personal service is outstanding. The team really listens, offers thoughtful advice, and always does it with a smile. Manager Fre... Se mer
I would highly recommend Tiles and Stone Direct. We were assisted by Freya W. who was absolutely brilliant. From start to finish we received amazing customer service, she helped us pick the tiles f... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Tiles and Stone Direct in Chelmsford, Essex are a tile shop providing a superior selection and quality of natural stone, ceramic and porcelain tiles. We provide unrivalled services to the retail, construction, architectural and design industries, serving both the domestic and international markets.
Kontaktuppgifter
Unit 2, Springfield Industrial Estate, Cuton Hall Lane, CM2 6PB, Chelmsford, Storbritannien
- 01245461275
- info@tilesandstonedirect.co.uk
- tilesandstonedirect.co.uk
4,4
Utmärkt
335 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Got a better product than the one I was going to buy
I actually did not intend to buy the product from this supplier as I thought they did not stock it. Turns out they did and better quality than my original one I wanted
13 november 2022
Staff were so helpful and went out of…
Staff were so helpful and went out of their way to find what I needed
23 oktober 2022
Excellent staff
Excellent staff. We visited a number of times and each time, they were knowledge and helpful
29 oktober 2022
Amazing service from Freya, great selection of tiles.
I have just ordered all my tiles and fittings from Tiles and Stone. Freya was extremely helpful through the whole process making many suggestions to help the process along and also to help us save money. Her knowledge is amazing with regard to all their products and she is so helpful and courteous making the process easy. I would recommend Tile and Stone in Chelmsford to anyone who is thinking of giving their bathrooms an uplift or refurb. Thank you Freya, we will definitely be back for our next project 😄.
23 oktober 2022
Omdöme utan inbjudan
Ricky's bathrooms
Your sales assistant, Freya, was absolutely wonderful. Helpful,honest and constructive in her ideas. Made the whole process of choosing bathroom fittings and tiles much easier for us. Thank you.
5 oktober 2022
Smiles and tiles
Freya was very knowledgeable and helpful. We were looking for a very specific style of tile and she led us right to it. Scott also packaged the tiles up nicely so that they got home in one piece. 5 star service.
14 oktober 2022
Omdöme utan inbjudan
Very Patient while I was busy and then…
Very Patient while I was busy and then placed the slabs right to the place where we needed them
23 september 2022
Sunday call back
I received a follow up to an email I sent on a Sunday morning.
Very impressive.
18 september 2022
All good many thanks Ian.
19 augusti 2022
Builder buying tiles for his own home
What a pleasant experience buying tiles from these guys. Very attentive but not ‘pushy’, a good knowledge of the products and easy to deal with. All the staff are polite and helpful with good communication skills. I’ll be back for more great service
13 augusti 2022
Very helpful on the phone and managed…
Very helpful on the phone and managed to supply a tile to match the ones in the house which was damaged, enabling me to repair the damaged tile to look like new, in a just moved into house 5 Star would use again.
9 juli 2022
Very good service and very helpful…
Very good service and very helpful Thankyou ValerieDavies
9 juli 2022
Incredible Independent Tile Company
Very helpful with my purchases and informative.
Would recommend this company to anyone who wants quality products from an independent who works for your business.
15 juni 2022
Excellent service
Excellent service. Sourced the tiles we wanted and stuck to delivery date.
8 juni 2022
Problem resolution has been great
Revised review. Initially I gave only 1 star as my tiles had never arrived - I was totally unimpressed. But, since then they've apologised by email, explained they'd missed my online order (not sure how that happened) and then telephoned to explain when my tiles will arrive. They are issuing a full refund to me as well as sending my tiles. The increase to 4 stars is for their customer service when something went wrong - it has been excellent.
7 juni 2022
I recently purchased some Listello…
I recently purchased some Listello chrome trims from Tile and stone Direct.
When they arrived they had been bent by FedEx during shipment.
I phoned Tile and Stone Direct and explained and by 12am the same day two replacements had been sent out.
Excellent customer service and the product was first class!
I will be using them again.
Sean
7 juni 2022
Great service and tiles came before the…
Great service and tiles came before the date they said so that was a good
1 juni 2022
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.