Fraya has been extremely helpful throughout the process. I have now used Tiles and Stone for 2 bathrooms fit outs and am intending to do a 3rd. The level of customer service is exceptional.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Avoid Bracknell store at all costs! Staff are awful! Old guy behind the counter was extremely rude and unprofessional. Spent the whole time on his phone behind the counter. Was dismissive of any... Se mer
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Tiles and Stone Direct is far more than your average tiling store — the personal service is outstanding. The team really listens, offers thoughtful advice, and always does it with a smile. Manager Fre... Se mer
I would highly recommend Tiles and Stone Direct. We were assisted by Freya W. who was absolutely brilliant. From start to finish we received amazing customer service, she helped us pick the tiles f... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
Tiles and Stone Direct in Chelmsford, Essex are a tile shop providing a superior selection and quality of natural stone, ceramic and porcelain tiles. We provide unrivalled services to the retail, construction, architectural and design industries, serving both the domestic and international markets.
Kontaktuppgifter
Unit 2, Springfield Industrial Estate, Cuton Hall Lane, CM2 6PB, Chelmsford, Storbritannien
- 01245461275
- info@tilesandstonedirect.co.uk
- tilesandstonedirect.co.uk
4,4
Utmärkt
335 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Service
They have an awesome selection of products and knowledgeable staff who made my experience a memorable one.
I will definitely go back to Tiles & Stone Direct.
Well done guys!!!
6 mars 2025
Omdöme utan inbjudan
Bathroom tiles
Great selection of tiles in good and varied displays. Very helpful, knowledgeable and friendly staff.
14 april 2025
My go-to for tiled projects
This is my first time using Tiles & Stone Direct after my mum has used them several times for various projects around her house and I’m so glad I did! I had my bathroom redone and it looks amazing! Freya, the team and their recommended fitter (Chelmer Interiors) were amazing, helpful and I couldn’t recommend them enough. Please do give them a try, you won’t be disappointed.
10 mars 2025
Omdöme utan inbjudan
once we orderd our tikes we were…
once we orderd our tikes we were contacted within two days advising the tiles were ready for collection.
great service keep it up
27 februari 2025
I was guided through the choosing of…
I was guided through the choosing of bathroom fittings by Fraya which made the experience stress free .
7 februari 2025
Helpful staff who took time to explain…
Helpful staff who took time to explain options to us and help us understand how tiles might look. Price was on a par with other major tile retailers.
12 februari 2025
Great Selection of tiles
Very helpful staff, and interesting selection of tiles. I got just what I had in mind.
1 februari 2025
A good experience
All the staff were super helpful with a great selection of the colours I needed to match with. They had a better range of tiles than anywhere else I had been to. The tiles came within a few days. Thank you.
19 januari 2025
Great!
They were polite and hung back a little before approaching me to offer help. I needed to find some tiles that matched a existing bathroom and they were great in finding some..thanks guys
28 januari 2025
Fast, Friendly and Very Knowledgeable
As a business, we have used Tiles & Stone Direct several times now and we have never been disappointed. We would happily recommend them. Thanks for all your help.
20 december 2024
Perfect service
27 november 2024
Can't recommend highly enough!
Fantastic service from Sagren, Freya and Scott, can't recommend them highly enough!
First class advice and help.
Products are all excellent quality.
Will definitely be using again.
6 december 2024
Omdöme utan inbjudan
Excellent service
Excellent service, knowledgeable and helpful regarding design and products. No pressure and price was good.
20 november 2024
I would always come here first for tiles.
Always come to tiles and stone. Very helpful staff. Tiles were quite expensive. However they look great now they are laid.
14 november 2024
Top class service
The staff at tiles and stone direct are so friendly and helpful. I have visited them 4 times over past few months and every time they have been brilliant. Lots of advice on materials to use and aftercare. I would recommend to anyone and will definitely choose them first for future purchases. Thank you
19 november 2024
Honest reliable feedback
After developing a relationship for many years, the staff and knowledge held within the store never fails to help out when needed, as a Commercial and Residential builder you can always count on the assistance and proactive behaviour from the team.
If you’re in need, I would highly recommend Sagrum and the team to anyone for design, and supply.
Craig
Madisons Comercial Solutions Ltd
15 november 2024
SAGREN FROM TILES AND STONE WENT OVER…
SAGREN FROM TILES AND STONE WENT OVER AND ABOVE GETTING MY FLOOR TILES CLEANED. WOULD HIGHLY RECOMMEND THIS COMPANY.
20 november 2024
Omdöme utan inbjudan
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