Fraya has been extremely helpful throughout the process. I have now used Tiles and Stone for 2 bathrooms fit outs and am intending to do a 3rd. The level of customer service is exceptional.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Avoid Bracknell store at all costs! Staff are awful! Old guy behind the counter was extremely rude and unprofessional. Spent the whole time on his phone behind the counter. Was dismissive of any... Se mer
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Tiles and Stone Direct is far more than your average tiling store — the personal service is outstanding. The team really listens, offers thoughtful advice, and always does it with a smile. Manager Fre... Se mer
I would highly recommend Tiles and Stone Direct. We were assisted by Freya W. who was absolutely brilliant. From start to finish we received amazing customer service, she helped us pick the tiles f... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
Tiles and Stone Direct in Chelmsford, Essex are a tile shop providing a superior selection and quality of natural stone, ceramic and porcelain tiles. We provide unrivalled services to the retail, construction, architectural and design industries, serving both the domestic and international markets.
Kontaktuppgifter
Unit 2, Springfield Industrial Estate, Cuton Hall Lane, CM2 6PB, Chelmsford, Storbritannien
- 01245461275
- info@tilesandstonedirect.co.uk
- tilesandstonedirect.co.uk
4,4
Utmärkt
335 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service all round!
Tiles and Stone Direct is far more than your average tiling store — the personal service is outstanding. The team really listens, offers thoughtful advice, and always does it with a smile. Manager Freya White is a true expert in all things tiling and bathrooms — what she doesn’t know isn’t worth knowing! Everyone there is friendly and helpful, and even the delivery comes with a smile. I’d absolutely recommend this store.
6 september 2025
Omdöme utan inbjudan
The sales assistant (Luke) was very…
The sales assistant (Luke) was very helpful in assisting me select the right tile product.
16 september 2025
The team were very helpful and…
The team were very helpful and knowledgeable. The tiles arrived on the agreed date and I was informed straight away.
14 september 2025
Very helpful and informative and so…
Very helpful and informative and so patient, nothing was too much trouble.
27 augusti 2025
All the staff were very polite patient…
All the staff were very polite patient and helpful
16 augusti 2025
Not yet received the items or have been…
Not yet received the items or have been given a delivery date. Also in the store nothing has a price on and when you ask the shop assistant don't know either, which they said will let me know, still after a week still can't tell me the price!!!
23 augusti 2025
Amazing service and on point advice 👏
Amazing service and on point advice 👏
Very knowledgeable about not only products they sell but give advice across the board
11 juli 2025
Till this moment after receiving…
Till this moment after receiving payment from me , you never responded to me email till this very moment and we are taking this with our lawyers
12 juli 2025
Great choice of tiles
Great choice of tiles, staff was very helpful and knowledgeable. Would definitely be my first choice when purchasing future tiles.
22 juni 2025
Lovely people and lovely tiles 👍
17 juni 2025
Excellent design service
We used the design service which Freya provided for us. She was excellent. She gave us numerous clear ideas (we had been struggling!). She was extremely patient with us and there was no pressure at all. Highly recommend Freya’s design service.
3 juni 2025
The staff were very helpful and gave…
The staff were very helpful and gave good advice. Well done to you all.
23 maj 2025
Very helpful
Very helpful, attentive , and knowledgeable, all the choices , types of tiles available, we got a tile that we liked , ordered , paid and delivered in 2 days .
27 april 2025
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