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Hello. Normally people will only bother making a review when they have a bad experience(me included), but i feel i need to give credit where credit is due. I have created my account in January 2023, so it's been over 3 years now that i've been consistently playing at thunderpick. I basically bet only on an e-sport called Dota 2. Sometimes i win, sometimes i lose. But whenever i manage to win, i can count on my money to be not only paid, but paid QUICKLY. In the past 3 years they have never failed me, which is what a person is looking for when they are putting their own money on the line. Even the KYC which sometimes can be a stressfull event, went smoothly and quickly over the course of 3 days. So, props to you thunderpick. I hope you continue being a reliable, legit and successful place to have fun.

I am not one that makes reviews often but I have to give my props to Thunderpick. Recovering from gambling addiction, pretty much all betting sites you can think of are self excluded. This made me fall back on a "newer" casino. I did not think I just deposited once, twice and three times totaling 2500 usd. I was able to come out in the end with 6300 usd. There were a bit of confusion with rollover requirements and that is when I decided to check Trustpilot reviews and I thought I had just got scammed. In the end, after a 5 minute internet chat with an assistant he explained to me how rollover works and that Live casino only contributes 5%. I was then able to play a bit of slots without losing too much money. Then I made 3 different withdrawal requests and 30 minutes later I had already received the whole 6000 usd winning in my crypto wallet. There are a lot of bad reviews out there but in my case it worked out just fine.

Shitty company, 6 days of just asking for more and more documents, while specifying everytime if my documents are good - they are saying yes and after that asking to send the same thing. Have sent them like 3-4 pics of myself, like 8-10 pics of different angles of my documents, 3 different bank statements. After specifying a few times - they are saying "your documents" are good and after that just asking to send the same thing :DDD I have never seen such a stupidity before and such bullying of people :D 0 help from the supports, answering scripted shit.

And haven't won anything, just wasn't even able to get my money back

Thunderpicks is truly one of the greatest gambling platforms out there. Their esports selection is better than any other platform and they have regular sports to. They also have VIP service for VIP members. My VIP host is Sharmaine and she is the best, she always helps resolve any problems I have super fast. Overall my favorite gambling platform by far!

Sometimes you win, often you lose. But that's how it is when you play at a casino. What matters first and foremost is the experience, not to feel like you're being ripped off or that the games are somehow rigged. Believe me, I know what I'm talking about, I've tested many casinos. And where the experience is good also the chances of winning are high. I like that the withdrawal limits are high and the payments are almost instant (my experience is on crypto).

Helpful support

Thunderpick is honestly one of the smoothest betting sites I’ve used. Fast bets, clean interface, and no unnecessary drama — which already deserves respect.

Special thanks to Sharmaine from support — she’s the real MVP. Solved my issue faster than my bets sometimes lose 😅

I placed a bet on multiple games to win, I won 1 and wanted to cash out. I was trying but it was not confirming the win even after 15 minutes has gone by. Since it was not confirming my win it was not letting me cash out since the match was on going, even after the next match started with 1 of the same players as the first game.

They delay the win as long as they can so the next match can start and you are not able to do anything about it. I took a screenshot of this and support told me im on my own. After the second game with the same player from the first game was concluded the first game was still pending but go figure 5 seconds after I lose the second bet it get's instantly concluded.

I heard a lot of shady stuff from people on reddit and gave this site a shot either way, I personally deposited thousands of dollars and decided to give this site a shot anyways, I will never use this site again after they refuse to pay out my win.

I joined Thunderpick on 17/05/2021 and have never had any problems with deposits or withdrawals. Everything has always worked fine for me.

I’ve had a good experience overall and was invited to become a VIP.
As a VIP, I receive a $350 weekly bonus, which is a nice benefit.
Sharmaine is my VIP host, and the support has been helpful.

My total wagered is around $2.2M, and the platform has remained stable and reliable.

I’ve tried a few other sites before, but Thunderpick is the one I feel most comfortable using.

For me its the best site i ever used . Instant pay outs , odds are very good everything is smooth , and the hospitality of being VIP client cant be better i have the best host ever SHARMAINE! Glad to hav her .Thunderpick will never let me down!

I have been playing on thunderpicks online casino for over a year and a half now. I like the wide selection of slots and games and sports that you can wager on. It has a VIP program that you can be invited into once you hit a certain level, you get your own personal VIP host who reaches out to you to see if you need any help or have questions. If your wanting a deposit bonus or a free bonus they will go to lengths to see that you are satisfied. My VIP host Sharmaine checks in with me nearly everyday weather I'm playing or not. I think we have grown on each other. As for the reviews of people complaining about withdrawls, I don't understand how, last Thursday I won over $8,000 and put in a withdrawl and had it with in five minutes of when I submitted it. That is what I like the most about thunderpick. I played on slots garden casino once and won $1600, it took over a month for me to recieve that withdrawl, I haven't been back since, I'll stay with thunderpick where I have plenty of games to choose from and can request a withdrawl and have it within five minutes and my own VIP host too tend to any needs or concerns I may have. You have an excellent online casino Thunderpick!!!

good comunication

The only reason why i still in Thunderpick is because my GOAT JANSSEN . janssen 4 lyfe! They have the best admins 😉

Jannsen the Goatt!!! Big bonuses and friendly to the max. Best Host everrrr! Plus : he does comedy on the side lol

I just want my account restored but service is great once I receive my winnings I’ll know Forsure if an great app

How personal the rep I spoke with was.

Username: Gambljer

I deposited a significant amount of money in early November 2025 and placed only a few bets over the following days. When I attempted to withdraw a portion of my remaining balance, the withdrawal was denied and my account was suspended.

I submitted all requested verification documents around mid-November 2025. Since then, I have emailed support numerous times requesting a timeline or explanation for the prolonged verification process. Each time, I receive the same generic copy-and-paste response with no meaningful update.

My funds have now been locked for nearly two months with no clear reason or resolution provided. This experience has been extremely frustrating, unprofessional and is starting to feel criminal.

I’ve been around the block on gambling websites and this is among the best in the business. I can tell the owners of this website are trying to do things the right way. I won net about $35,000 in less than 48 hours. There are many complaints on here about KYC and I was pretty concerned when I was tasked with this. However, I followed the instructions and had not violated and of the terms of service (which are extremely reasonable), and was sent $18,800 in one withdraw after about a 4 hour review. If you are a legit player than this site is for you. Obviously my experience winning on this site is not meant to condone gambling, and you should only do so if you can afford to lose. Understand the RTP and volatility of the games you’re playing before you play. 5 stars on this site all day.

So they collab with BGaming and announce a promotion for the new year. Promotion ended in 29th December and they say that prizes will be given out by themselves manually in 72 hours. Alright, that time period has passed, I contacted them, they wanted me to wait, there was a problem they said. We will contact you in 1-2 business days. Today is the 5th day and almost a week since promotion has ended. Only thing the customer service telling is 'we are sorry we understand you just wait for our email.' Im waiting for what, no information, no solution, no nothing. If you are having problem with BGaming its not my issue, im your customer not theirs. Its a complete dissappointment and still going.