Thrive Causemetics Omdömen 

172
TrustScore 3 av 5

3,2

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Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

I've been purchasing from Thrive for 4yrs now. It's a clean beauty brand with a high focus on customer satisfaction. Thrive also participates in a giving back program. I've never had any issues with r... Se mer

Betygsatt 1 av 5 stjärnor

Ordered 4 mascara's, my sister messaged me to let me know that the mascara she opened was thick and clumpy. Very disappointed with the product, not only is it expensive, but now they are selling them... Se mer

Betygsatt 5 av 5 stjärnor

There are two eyeshadow sticks that are out of stock. I spoke to someone who added me to a list. I hope to get them soon. I'm an older person and having the right eyeshadow color can help me feel like... Se mer

Betygsatt 3 av 5 stjärnor

I ordered the eyeshadow pencil, I like the color and feel of it, but its too soft, its broken twice and its short to start with. It didn't last 3 month and I don't use it every day. The lip tint, fe... Se mer

Företagsinformation

Skrivet av företaget

Thrive Causemetics offers luxury high-performance cosmetics. For every product purchased, we donate to help a woman thrive.


Kontaktuppgifter

3,2

Medel

TrustScore 3 av 5

172 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 60 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,2

Alla omdömen

(172)

66 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Thrive repeat customer

I have purchased their eyeshadow pencils and the lash extension mascara more than once.

As a mature person I have found the eyeshadow great and that it doesn’t show the lines or aging skin on my eye lids. The colours are soft and natural. Would love to see a few more colour options.

The mascara gives a nice lift to my eyes as well. I have purchased the mascara multiple times and it is definitely my favourite brand.

22 augusti 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Lipstick and eyebrow pencil were ok

Lipstick and eyebrow pencil were ok. What you would usually find at Walmart or Target. Nothing special. Not worth the price.
Updated on 8/25/25: I appreciate your offer of a refund but I will pass. This is on me for not doing more research on your company and trusting hype. Lessons learned.

18 augusti 2025
Omdöme utan inbjudan
Logotyp för Thrive Causemetics

Svar från Thrive Causemetics

Hi Chloe,

Thank you so much for your honest review and feedback. We're sorry to hear that the Impact-FULL™ Smoothing Lipstick and the Infinity Waterproof Eyebrow Liner did not leave you completely satisfied. Please know we do accept full returns and refunds within 60-days of your purchase. If you have not done so already, please contact our team at www.thrivecausemetics.com and we'll be happy to help you with a refund!

Betygsatt 1 av 5 stjärnor

The liquid lash extensions mascara and eyeliner - issues…

The liquid lash extensions mascara claims to be long-lasting, clump and flake free. I've given it a chance three different times and have had flaking, clumping and that under-eye shadow that appears after a couple hours of wear. Maybe I received a bad tube... To be fair I have deep-set eyes with fine lashes that need a really good mascara and brush in order to be long-lasting - this is not the product. And the infinity waterproof eyeliner is not my favorite either - it's been hard to apply as the tip is thicker than I expected and it does not go on very dark, despite the color that you see. It takes a few passes to get the color to show, and that's tough on the skin.

5 augusti 2025
Omdöme utan inbjudan
Logotyp för Thrive Causemetics

Svar från Thrive Causemetics

Hi Fiona! Thank you for your honest and thorough review on our Liquid Lash Extensions Mascara and the Infinity Waterproof Eyeliner. We're sorry to hear that these two products did not work for you. We are happy to share some tips and tricks for both products that may help. If you are interested in learning more, you can certainly send us an email or talk to one of our Beauty Advisors online! Otherwise, we do gladly accept returns for a full refund. If you have not received yours yet, please reach out to us to let us know and we'll be happy to take care of that for you!

Betygsatt 1 av 5 stjärnor

Bought the eyeliner

Bought the eyeliner. Broke my bank account. Nothing special at all.Does all the irritating things cheap eyeliner does, like smudges. I literally bought it nevause it said it didnt do that. Id like my money back.

1 juli 2025
Omdöme utan inbjudan
Logotyp för Thrive Causemetics

Svar från Thrive Causemetics

Hi! We're so sorry to hear that our Infinity Waterproof Eyeliner did not meet your expectations. We completely understand how frustrating that would be and we would be more than happy to assist you further. We requested further information from you and will be following up with you shortly.

Betygsatt 2 av 5 stjärnor

Lip gloss is in a cheap container

I ordered the lip gloss and although it was not as color saturated as what it looked like in the ad, it smelled fine and was glossy. I opened it after about a week, and it was cracked- the inner lining which prevents all of the gloss coming out at once was broken.
So not a cosmetic problem, it’s the container! It’s unusable

12 juli 2025
Omdöme utan inbjudan
Logotyp för Thrive Causemetics

Svar från Thrive Causemetics

Hi! We're so sorry to hear about your experience with our makeup. This is definitely not the standard we hold for our products and we want to resolve this for you. We requested further information from you and will be following up with you shortly.

Betygsatt 1 av 5 stjärnor

NO REFUND GIVEN FOR UNOPENED ORDER

I ordered some makeup and skincare items and then I decided to cancel the order the same day I placed it and the rep told me it was too late. So, the morning it was to be delivered I went to the post office and wrote Return to Sender on the unopened box, this was over two weeks ago, and I still do not have my full refund!

25 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Lovely products, absolutely non-existent customer after care and response following order

I have an immune system condition due to which I have to be very careful about all products I use. I was thrilled to find Thrive, as it seemed to be the answer to my prayers! The order arrived with no problem, but I had a need for assistance once I received it. I first wrote to them about it on April 8. Today is April 19 and I have written a number of times since then as well, hoping for an answer. To-date I have received 1 total reply to my emails I sent to their help email address, and that 1 reply was an AI-generated automated message, of no help at all. After all this wasted time with no answer from them I also fear that the return window will not be respected, despite having done everything in my power to get in communication with the company in plenty of time, on my end. So I will also have wasted money on one of the products that I have not received help with. They are costly, but I was happy to spend that for good products, and a good company. But now I have just thrown some of that money away after not being able to get assistance. I am so sad. :( I had really high hopes that both the products and company culture would be great, given how few choices there are out there for those of us that have limited options.
**UPDATE--I was able to get through to Thrive's customer service through their Instagram account, and was able to find a real person that that gave me a hand and efficiently took care of my request. I was also contacted by their team which gave me the opportunity to share my customer experience with them and explain what didn't work about their current AI-answered front line customer service set up. I do hope they rethink and restructure, the AI first stop for customer needs is not out of beta yet, and this is something I am finding across the board in companies that are beginning to use it in this capacity.

6 april 2025
Omdöme utan inbjudan
Logotyp för Thrive Causemetics

Svar från Thrive Causemetics

Hello! We’re truly sorry to hear about your experience with our makeup and with our customer service team. Please know that you are an important part of our Thrive Causemetics community and we are committed to making this right. We have requested your information so we can personally reach out, better understand what happened, and work closely with you to find a resolution that feels right. Thank you for giving us the opportunity to make this better — we genuinely appreciate your patience and we look forward to hearing from you soon.

Betygsatt 1 av 5 stjärnor

Ordered mascara in January and paid for…

Ordered mascara in January and paid for it , It Was applied to my credit card. I Was able to make contact through email and was sent confirmation that it would be resent.Never received it, this company is not reputable!I have read many reviews that claim the same treatment?? this is no way to run a business!

17 januari 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I really love the products that I have…

I really love the products that I have purchased from Thrive. I also feel good about the company supporting women with cancer. I am surprised about bad reviews. I have referred friends who are also impressed. I have sensitive skin, lips and eyes but have never had a reaction to the lip liner, or lip balms I have ordered from them. I love the eye pencils and crayons also.

16 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Wish I could give it a zero!

Wish I could give it a zero!! Liquid lash mascera is so wet and does not separate the lashes. It globs them all together. I tried to get my $ back, but No reply. Advising it for older women is a big joke, a marketing ploy. I fell for it. Waste of $$/

12 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wonderful products and outstanding…

Wonderful products and outstanding customer service! Just started using the mascara and brow gel and I love them! Had a small issue and customer service responded immediately! I would ignore the negative reviews and try for yourself! For me, they are awesome!

30 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Too bad they don't care

I have ordered some products 2 different times. I have never received either of them. USPS claims insufficient address but I receive mail and packages daily. The part that gets me is no one at Thrive really cares that I am having a problem. Very disappointing for fairly expensive products.

29 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not the company that it use to be

Not the company that it use to be! I bought the mascara, it use to come off nice and clean in the shower with no smudging. Now it smudges when u Lie down or just Through the day I’m very disappointed because I loved this company. I don’t know if this is a copycat? Or is this the true thrive cosmetics?how to tell? If it is the same company they need to change the mascara back to the original product. I definitely will NOT be shopping with them again!!

18 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Foundation doesnt go on Foundation doesnt do it's jobeasy as…

Foundation doesnt go on easy as described and shown on videos. You have to still soread it on. It doesnt cover evenly like it is promised. Other companies out there do cover without a concealer. Their formula is heavy, yet doesnt cover very well and my skin is pretty clear. If one was to buy concealer as well, that's now spending even more $$$$ just to perform what store bought less expensive product. The foundation smeared on my vest collar, very strange. Adding the concealer would probably also junk-up my clothes as well. The tube also was faulty, solid foundation kept rolling down as I attempted to apply. Empty promises of easy use and great coverage.

8 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Extremely shady company

Extremely shady company. I dont order that much but each time i've had to contact customer service about getting my points for things i've ordered. They always have some ridiculous excuse on why i didn't receive my point for money i've spent. Then, the cherry on top this time, was that once again, didn't receive my points or birthday, anniversary points, etc that they list on their website. I've spent almost 500$ since joining. They tell me that they changed their point system last year and no ones points rolled over so i've lost everything except what i've earned this year, putting me back down to the lowest tier that gets no perks. What a joke! All my point are gone, i've got nothing. Their products aren't that great to continuing doing business with them. I'm done. i'm tired of the shady business practices. Seriously, every time you contact them because they haven't delivered on what they promise, you get a stupid excuse. Done!

27 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I bought this once and the…

I bought this once and the spring-loaded cap failed to stay on after about 2 weeks. I was sent another one after complaining to the company, but the same thing happened. When the cap won't stay on, the eyeliner dries up. Don't buy.

29 november 2024
Omdöme utan inbjudan
Logotyp för Thrive Causemetics

Svar från Thrive Causemetics

Hi! We're so sorry to hear that your Infinity Waterproof Liquid Eyeliner Pen cap is not staying on properly. If you'd like any assistance with your order and would like to speak to a Beauty Advisor, our team is available via chat, text, email, and phone from 8 AM - 8 PM (EST) daily. We look forward to assisting you further!

Betygsatt 5 av 5 stjärnor

Loving my lashes

I love the lash extension mascara from Thrive. It makes my lashes super long and at 62 that is amazing. It washes off easily and the most important thing is that it does not irritate my eyes like most brands do. Best mascara I’ve ever used.

6 januari 2025
Omdöme utan inbjudan
Logotyp för Thrive Causemetics

Svar från Thrive Causemetics

We're thrilled to hear that you're absolutely loving our Liquid Lash Extensions Mascara! Thank you so much for sharing this feedback with us!

Betygsatt 5 av 5 stjärnor

I have looked at reviews for Thrive…

I have looked at reviews for Thrive Cosmetics as I hadn't yet made up my mind as to whether I would buy some for my daughter and I. After reading these reviews, and especially, Mr Richards review, above, I have made a decision that yes, I will be buying these cosmetic for my whole family as well as my daughter and I and the same for many of my friends birthdays. Reviews are always helpful. Thank you!

19 januari 2025
Omdöme utan inbjudan
Logotyp för Thrive Causemetics

Svar från Thrive Causemetics

We appreciate you sharing this feedback with us! If you'd like any assistance choosing shades that would be a perfect match or product recommendations, our team of Beauty Advisors are available via chat, text, email, and phone from 8 AM - 8 PM (EST) daily to answer any questions!

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