Returned item due to mismatched colour. They failed to refund my postage as required by consumer law. They never once responded to my FIVE EMAILS or TWO CHATS. Reported them to Ombudman. DISGUSTING... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Having already bought bath towels from two other companies and been disappointed with the absorbency and feel I read many favourable reviews of Thistle towels and decided to take a chance. My expectat... Se mer
Had notification that on a Friday my order had been dispatched with Royal mail tracking number supplied. Parcel not received by Royal mail by Tuesday. Sent email to Thistle no reply. Checked track... Se mer
Dressing gown arrived within a few days of ordering and looks very nice and is a good one size fit. The colour was exactly the shade I was looking for. However, there were bits of the material shed... Se mer
Företagsinformation
Skrivet av företaget
We're obsessively passionate about three things: environment, quality and ethics, of which there can never be any compromises on, period. As an ethical company, we’re ever mindful of our responsibility to creating our great products in a sustainable and ethical manner. Our brand is, literally, named after a popular plant here in Scotland so the environment is very well built into our DNA.
Kontaktuppgifter
Storbritannien
- hi@thistlecompany.co.uk
- thistlecompany.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Love my bath robe
Easy to use website. Description true to item ordered. Good fit. Prompt delivery. Very happy with my purchase
Ordered and delivered in a few days
Ordered and delivered in a few days. Nicely presented
The colur shown online is completey…
The colur shown online is completey different to wat was delivered.
Excellent
Easy to order, quick delivery. Lovely thick, fluffy fabric. I ordered 2 hooded gowns. The pile was a bit flat when they arrived but after a quick wash and tumble dry they were really lovely.
Bought a bath robe for my daughters…
Bought a bath robe for my daughters birthday in October. She loves it so much she had ordered another one. The only down side was that I couldn’t get on to track the order. Other than that all good. Will definitely be buying from Thistle again.
Disappointing
I had no response from Live Chat or email when I enquired about delivery. Also there was no Tracking available as mentioned.
The quality was mediocre and not "Luxurious" as was stated in their advert.
The colour of the dressing gown is…
The colour of the dressing gown is great but the quality doesn’t feel too good. While I’ve only used the dressing down for a few days, I’m doubtful whether it will last long. It’s okay value at £29.99 but there are maybe better dressing gowns for the same price available from other stores, such as M&S.
I received my new Thistle dressing gown…
I received my new Thistle dressing gown nicely packaged, happy with the quality and colour, thankyou.
Wrong product delivered
Wrong product delivered. Quality below what was indicated in description.
Lovely dressing gown
Lovely dressing gown, being egyptian cotton but not as soft to touch as described.
Good product but no hoods
we ordered two hooded dressing gown/ robes win black. they arrived after a few days.
good quality and lovely and comfortable, only things is that they didn't have hoods!
We liked them anyway!
Good service from Thistle with prompt…
Good service from Thistle with prompt delivery. Unfortunately the item was not what I was looking for and was returned, again with good communication regarding return and quick refund.
Beautiful robe just exactly what I was…
Beautiful robe just exactly what I was looking for fabulous quality...I wouldhighly recommend this company,from order to delivery everything was spot on.thank you Thistle.
Great product and quick arrival
My order arrived quickly and on time, a lovely warm towel dressing gown ethically produced and that dries you wonderfully, very happy I found it.
not as thick as I expected and slips on…
not as thick as I expected and slips on bathroom floor a lot expensive set.
Perfect customer service 5 stars ⭐️
Quick delivery ,lovely cotton Cosy…
Quick delivery ,lovely cotton Cosy dressing gown , I would recommend, quality great
Delivery was to be 1-4 days it is now 7…
Delivery was to be 1-4 days it is now 7 days and no reply to my email or online message
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








