Very fast response when our office water cooler developed a leak, Mark Johns attended within an hour of reporting the issue and found the leaks source, replaced the offending part and we were back up... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Trevarrian Lodge Bed & Breakfast had driver Lewis J arrive yesterday to service our hot water boiler. On asked if he was to service the cold water cooler as well, he did not hesitate in saying he woul... Se mer
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Having been with our original water company for twenty years, Thirstywork made the transition very easy. New machines and water delivered on the day promised. Great contact. Many thanks to Josh H and... Se mer
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I have a really positive experience with the customer service team in Thirsty Work. Candy is friendly, professional, and genuinely willing to help from the moment I reached out. My requests are alwa... Se mer
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Företagsinformation
Skrivet av företaget
We are proud to be one of the UK’s leading and fastest-growing suppliers of bottled water coolers, plumbed-in water dispensers, hot water taps, and hospitality bottling systems. With nationwide coverage, we support SMEs, large corporates, hotels, and restaurants across the country—delivering exceptional service and the fastest response times in the industry. Switching to us is easy. We’ll help you change supplier, reduce costs, and find the perfect fit from our extensive product range. What truly sets us apart is our dedicated team—passionate about delivering reliable hydration solutions and genuinely committed to supporting your people and your guests.
Kontaktuppgifter
EX2 5GL , Storbritannien
- 01392 877172
- hello@thirstywork.com
- thirstywork.com
5,0
Utmärkt
6 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service by Thirsty Work
Just had our water delivered and Will asked if I would be kind enough to do a review, and I am happy to do so as to be absolutely honest we have never had any problems with Thirsty Work. Always reliable, efficient and deliver promptly. One of the best things we have done.
8 april 2026
Omdöme utan inbjudan
Svar från Thirsty Work
Thank you so much for taking the time to leave such a detailed and honest review. We’re really pleased to hear you’ve consistently had a positive experience with Thirsty Work and that our deliveries are reliable and prompt. We’ll be sure to pass your kind feedback on to Will as well. Your support truly means a lot to us!
Experience with Thirsty Work
Great to deal with. Answered all my questions clearly.
8 april 2026
Omdöme utan inbjudan
Svar från Thirsty Work
Thank you for your lovely feedback! We’re glad to hear you found us great to deal with and that all your questions were answered clearly, if you have any more questions please reach out to us!
Very happy with Garry N
Very happy with Garry N. Our water machine now doesn’t stay on after releasing the button. Very friendly and proffesional
8 april 2026
Omdöme utan inbjudan
Svar från Thirsty Work
Thank you for your great review! We’re delighted to hear you’re very happy with Garry and that your water machine is now working properly - We’ll be sure to pass on your kind words to him!
Jason is fantastic
Jason is fantastic. Always really happy and makes conversation. Water always comes very quickly and sometimes the same day as ordering
7 april 2026
Omdöme utan inbjudan
Svar från Thirsty Work
Thank you for the great review! We’re delighted to hear Jason always brings such a positive attitude and delivers so quickly!
Brilliant service
Jason always drops off our water very quickly and he’s super friendly!!
7 april 2026
Omdöme utan inbjudan
Svar från Thirsty Work
Thank you for your lovely review! We’re so glad to hear Jasen is always quick with deliveries and so friendly — we’ll be sure to pass on your kind words to him!
Jason was very helpful installing the…
Jason was very helpful installing the water cooler today, full instructions was given and shown on changing the water bottle. Extremely helpful and polite.
7 april 2026
Omdöme utan inbjudan
Svar från Thirsty Work
Thank you for your feedback. We’re delighted to hear Jasen was helpful and polite, and that he clearly explained how to use and change the water bottle, if you ever have any questions please reach out to us!
Jason is a really helpful delivery driver
Always really pleasant and Jason, our delivery driver, is helpful with delivering water containers directly to our office so we don’t need to carry them - thank you Jason much appreciated!
7 april 2026
Omdöme utan inbjudan
Svar från Thirsty Work
Thank you for your kind feedback. We’re glad you’re happy with the service, and we’ll be sure to pass your thanks on to Jasen. He’ll really appreciate it!
Team is lovely
Team is lovely, always helpful.
Chelsea was very quick in sorting out our order.
2 april 2026
Omdöme utan inbjudan
Svar från Thirsty Work
Thanks so much for your kind feedback! 😊 We’re really glad the team has been so helpful and that Chelsea was able to sort your order so quickly.
Najair was a great guy to deal…
Najair was a great guy to deal with.Great service and funny too.
2 april 2026
Omdöme utan inbjudan
Svar från Thirsty Work
Thanks for the great feedback! We’re so glad you had a good experience and a sense of humour always helps 😄 We’ll be sure to pass this on to him!
Quick response
Placed an order for more water, Candy Ly was super quick with her response. Thank you!
2 april 2026
Omdöme utan inbjudan
Svar från Thirsty Work
Thanks so much for the kind words! We’re glad Candy could help you out quickly with your water order — we’ll be sure to pass this along to her!
Svar från Thirsty Work
Thank you so much for your review! We’re really glad to hear you found the service super helpful and fast. We appreciate your support and are always here if you need anything!
Have been dealing with Candy Ly who has…
Have been dealing with Candy Ly who has been very helpful and informing me of deliveries to site beforehand, as I requested. Very happy with service.
31 mars 2026
Omdöme utan inbjudan
Svar från Thirsty Work
Thank you so much for your lovely feedback! We’re delighted to hear that Candy has been so helpful and kept you updated with delivery information just as you requested. We’re very happy to know the service has met your expectations. If there’s anything else we can assist you with, we’re always here to help!
Great company!
Candy and Angel (and other colleagues) are always super quick at dealing with our orders, can't recommend them enough!
1 april 2026
Omdöme utan inbjudan
Svar från Thirsty Work
Thank you so much for your wonderful feedback! Candy, Angel, and the rest of the team will be thrilled to hear your kind words. We’re delighted to know they’ve been quick and reliable with your orders. We really appreciate your recommendation!
Will was very efficient and did a great…
Will was very efficient and did a great job! Thank you.
31 mars 2026
Omdöme utan inbjudan
Svar från Thirsty Work
Thank you so much for your kind feedback! We’re delighted to hear that Will was efficient and did a great job for you!
Svar från Thirsty Work
Thank you for your feedback. We’re delighted to hear that Gary H was excellent and polite during your visit. We truly appreciate you taking the time to share your experience and will be sure to pass your kind words along to him.
Fast delivery
Fast delivery. Will D is excellent, very friendly service. :)
31 mars 2026
Omdöme utan inbjudan
Svar från Thirsty Work
Thank you for your lovely feedback. We’re delighted to hear your delivery arrived quickly and that Will D provided such friendly, excellent service.
We had a free trial of the water…
We had a free trial of the water dispenser and it was super handy to have in the work place. Unfortunately being council ran we didn't have the budget to continue. The people were dealt with were all super friendly :-)
31 mars 2026
Omdöme utan inbjudan
Svar från Thirsty Work
Thank you for sharing your experience with us. We’re really glad to hear that the free trial proved so handy in your workplace and that you found our team super friendly throughout.
Will D delivered our water with…
Will D delivered our water with courtesy and a smile……
31 mars 2026
Omdöme utan inbjudan
Svar från Thirsty Work
Thank you for your lovely feedback. We’re so pleased to hear that Will D delivered your water with courtesy and a smile.
Excellent job .quick and…
Excellent job .quick and efficient.enjoying the new facility,workforce really happy
Thanks very much Mat Morgan
13 mars 2026
Omdöme utan inbjudan
Svar från Thirsty Work
Thank you for your wonderful feedback. We’re delighted to hear that the job was completed quickly and efficiently, and that you’re already enjoying the new facility.
Dreadful customer service
Dreadful customer service
Took months to arrange collection of the equipment. Would avoid at all costs.
Following the review had a phone call, didn’t do anything just apologised. Then asked if I would change my review. So my review of the phone call - pointless call except to try and get me to change my review. Lady was professional on the phone. About as good as it gets with these
31 mars 2026
Omdöme utan inbjudan
Svar från Thirsty Work
Thank you for your feedback — we’re genuinely sorry for the frustration caused.
You’re absolutely right that the collection took far longer than it should have. The trial had been in place since August, and while this should have been picked up and actioned sooner, it was unfortunately missed on our side. That’s our mistake, and we take responsibility for that.
We’re pleased the cooler has now been collected, but we fully appreciate that the delay and the follow-up experience left a poor impression. Our intention with the call was to acknowledge the issue and apologise, not to pressure you into changing your review — so we’re sorry if it came across that way.
We do appreciate you noting that the team member you spoke with was professional, and we’ll be using your feedback to make sure situations like this are handled much more efficiently in future.
Thank you again for taking the time to share your experience.
The team at Thirsty Work
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