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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I hadn't realised that the funeral directors we asked them to deliver to only opened between 10-4 and Derrick was so understanding when i emailed him after they tried to deliver and then subsequently... Se mer

Betygsatt 5 av 5 stjärnor

Everything went smoothly from ordering right through to delivery, with clear communication throughout. The coffin matched the description perfectly, and we were very happy with it. We’d definitely rec... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Willow were absolutely fabulous about completing my shortnoce order for a 5' 8 cardboard coffin which my late wife's sisters and nieces could paint beautifully. It was an amazing 3 day turn- around ov... Se mer

Betygsatt 5 av 5 stjärnor

Ordered a cerise banana casket & I couldn’t be happier with my choice. It looks lovely, matches the image on the website & seems to be very well made. The engraved nameplate was the finishing touch. D... Se mer

Företagsinformation

  1. Leverantör av kistor
  2. Kistor

Skrivet av företaget

ThinkWillow.com is committed to reducing the carbon footprint, cost and waste in the funeral industry. All of the coffins available on the site are made from sustainably-sourced materials such as bamboo, willow, and recycled cardboard. These materials are biodegradable and free from harmful chemicals, providing a natural and environmentally-friendly burial option. Founder Derrick Grant’s passion for design and conservation led him to launch an online store that offers sustainable and affordable coffin options. “I wanted to offer people a more sustainable option that doesn’t break the bank,” Grant explained. “Sustainability shouldn’t be a luxury – everyone should have access to environmentally-friendly burial options.”


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

216 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Beautiful coffin, lovely kind understanding customer service

I was expecting the experience of having to choose a coffin at a very sad time to be really hard. Think Willow made it easy and all my interactions with them were so helpful and understanding. I chose a willow coffin my Dad would have loved and his funeral was yesterday. It was wonderful. The coffin looked so beautiful. Thank you Think Willow.

24 mars 2023
Betygsatt 5 av 5 stjärnor

Derrick and the team were really…

Derrick and the team were really helpful during the process of us arranging a loved one’s funeral. They replied quickly and also dealt directly with the Funeral Directors, which was incredibly helpful during this time. The choice of coffins on the website was broad and were well priced - it’s a great offering if you do not want to go through the Funeral Directors for this. We ordered the Willow Cromer Wicker coffin. It was beautiful, good quality, and was what we hoped for. Thank you Derrick and team!

1 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

They were very helpful and kind...

They were very helpful and kind at such a difficult time. The willow coffin for my Dad was beautiful and delivered to the funeral home directly in a very timely manner, with Think Willow communicating with them directly, as well as keeping us informed at the same time.
I hope it will be a long time until I would even need to think about using their services again, however I greatly recommend to those who are unsure about buying a coffin online.

7 mars 2023
Betygsatt 5 av 5 stjärnor

Cromer light willow coffin

The coffin was very pretty, delicate and feminine. We had posies of pink, dark purple and yellow flowers added to the handles and a bouquet on top. I hated the thought of a traditional coffin for mum as it was so final but this one eased the pain of a very difficult day. Thank you.

20 februari 2023
Betygsatt 5 av 5 stjärnor

The casket was beautiful

The casket was beautiful, I was a pallbearer for my wife and the casket was sturdy but lite. I would highly recommend a willow one if you wish for an alternative to a solid wood version. Willow’s staff were very respectful and helpful throughout the process of selection and timely delivery. Thank you Williw

14 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Exceptional service.

I was let down by my funeral director with only three working days before my fathers funeral. I phoned Derrick and he was very helpful and understanding. He arranged for the coffin I had chosen to be delivered the next day to Aberdeen, given this was a very stressful time, it was such a relief. Thank you Derrick.

9 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Willow Cromer Coffin - Excellent Service from Think Willow

We chose the Cromer willow coffin which was really beautiful. The service from Derrick and "Willow" was exceptional, good communication and support regarding delivery to the funeral directors. Cost, when discussing losing a loved one, is a difficult subject but enough to say buying directly from Willow made a significant difference for the same item when funerals can be a financial worry. I would recommend Derrick and his company to anyone in the same position. Many thanks.

7 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Not something I have ever had to do…

Not something I have ever had to do before but Willow where amazing. They talked to the funeral parlour to make sure I had chosen a suitable coffin, they kept in good contact with me through the process and kept me up to date with delivery and I get very assured and confident that they could deliver their service professionally and sympathetically.

31 januari 2023
Betygsatt 5 av 5 stjärnor

James’s beautiful Oxford blue coffin

My son’s death completely floored me. I am still grieving horribly.
However James’s Oxford Blue coffin was just so beautiful. I loved it. The little touches like the natural twisted loop handles and natural toggles. The coffin was gorgeous.
Unfortunately I was too upset to take a photo but that image is forever stamped on my brain. We had huge flowers on the top, lilies, the delicious perfume added to the ambience. Thank you all so much for a beautiful experience. May I suggest that you put a selection of coloured coffins on your website. They are so chic. Belle Stennett. Haringey.

18 februari 2023
Omdöme utan inbjudan
Logotyp för Willow

Svar från Willow

Hello Belle thank you so much for your review. Your correct we do have a selection of coloured coffins to order that aren't on the website. We'll change that shortly as we photograph the new ranges to share with the public.

Thank you again for sharing your experience with us and for choosing thinkwillow.com

Best wishes
Derrick

Betygsatt 5 av 5 stjärnor

Willow were absolutely fabulous about…

Willow were absolutely fabulous about completing my shortnoce order for a 5' 8 cardboard coffin which my late wife's sisters and nieces could paint beautifully. It was an amazing 3 day turn- around over a weekend which I am eternally grateful for. As a painter herself Debbie would have loved it. Thank you Derrick and TEAM !

4 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful coffin

Beautiful coffin. Was due the following Tuesday or Wednesday when I ordered it. In the end my lovely mum died on the Tuesday at lunchtime. Derrick was brilliant when I messaged him and it turned out the coffin was already out for delivery. We used the bag it came in to make a mattress for my mum full of our own sheep wool.

1 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Professional and courteous.

This is the second time I have had call to use this company and again they were spot on. Courteous and professional. The wicker casket we purchased was absolutely beautiful. Ordered and delivered to our chosen funeral director within a couple of days. I can’t recommend this company highly enough. Thank you.

18 januari 2023
Logotyp för Willow

Svar från Willow

Thank you for choosing us again.

We're really pleased to have meet your expectations for a second time, but know there is more we can do in this industry.

If you have any suggestions for improvements to service let us know.

And in the meantime. We're launching a tool to allow people to pre-plan funerals to save money, time and stress for themselves and their loved ones. If you\re interested you can sign up at ownleaf.com.

Thank you again for taking the time to review our service.

Kind Regards
Derrick

Betygsatt 4 av 5 stjärnor

The process of ordering what's easy and…

The process of ordering what's easy and quick delivery however I think it would be very useful to put the deceased name too the coffin as there was some confusion as which was my order and no paperwork left by delivery service either otherwise would recommend you

7 februari 2023
Omdöme utan inbjudan
Logotyp för Willow

Svar från Willow

Thank you Robert this is great feedback and we have already changed our process to adopt your suggestion.

We've had issues with the co-op not knowing what coffins they have ordered or are expecting even when we've called them to notify them of an arrival.

This solution may go someway to resolving that issue. Thank you again for taking the time to write your thoughts.

Betygsatt 5 av 5 stjärnor

Very good and reliable service, thank you

The order process was very simple, although the only thing I didn't realise we had to do was order a name plate inscription, so maybe that could be made a little clearer.
We had a humanist service, and the coffin we chose fitted so beautifully. We even had comments saying how nice and simple it was. Very fitting for the non religious service/celebration.

4 januari 2023
Omdöme utan inbjudan

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